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Refund
I asked for a refund on 22nd jan by email for an item what i had sent back has it was faulty, i heard nothing , so last week , i rung up and was told to email, have emailed again last week and not got a reply , emailed again yesterday still no reply up to now, how long is it going to take before i get an answer and my money back. Will probably think twice about ordering again if it takes any longer , goods arrive ok, but customer service is bad
Ref: EC1202367
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this should get sorted now you have posted it in here m8 
its abit late in the day but you might get a reply from cserve today, if not im sure they will in the morning.
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