Gigabyte GeForce GTX 260 OC
FAO of Customer Care
Please see my order stated below, which was placed today. I have noticed that you have charged me more than what was advertised on your website. I thought it was a special offer at £140.99 ,instead of £152.74.
I am a first time buyer and would appreciate it if you could refund the difference. Many thanks
Order : EC1208995
1 x Gigabyte GeForce GTX 260 OC 896MB GDDR3 PCI-Express Graphics Card @ 152.74GBP
Order Total (inc.VAT inc. Shipping): 167.95GBP
Thank you for your email. I realize what I have done, although your website is very confusing and really it would be better if you have a supersaver that day on a product to quote only one price.
However, I do appreciate your gesture in refunding me the difference.
I have not received the refund yet and was wondering when I would get this?
Regards,
I am surprised that this message has been ignored, WELL never mind wont shop here again.
Regarding before 5 PM order, still been charged £12 for next day delivery.
Mate i dont work for aria, but is it possible that they might have just missed your last post? I own a forum also and I know how it is, sometimes there are that many threads you can miss them!
Tell you what I will fire off a pm to one of the lads
gilgamesh
First of all please let me apologise that you have not received the refund yet that we have agreed on.
I have just looked in to this issue for you and the £11.75 was put on your Aria account as a credit and not marked as a refund.
This was myself that did this and I am sorry about the mistake here.
I have now marked the credit as a refund and emailed our accounts manager to refund the amount today.
The refund should take about 3 to 4 working days to show in your bank account.
cheers lee mate
Originally Posted by lee@cserve
Many thanks appreciate it.
Regards,
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