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Thread: Postage refund query (moved posts)

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    Default Postage refund query (moved posts)

    well I've got problems trying to get in touch with aria support about my postage refund as well, RMA232977. I sent 2 emails but no any answer yet.

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    Quote Originally Posted by alebleicker View Post
    well I've got problems trying to get in touch with aria support about my postage refund as well, RMA232977. I sent 2 emails but no any answer yet.
    HI there

    You should really make a new thread to make sure it gets spotted and dealt with.

    I've emailed customer service to get this processed.

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    Quote Originally Posted by alebleicker View Post
    well I've got problems trying to get in touch with aria support about my postage refund as well, RMA232977. I sent 2 emails but no any answer yet.
    I can see that we have posted your postage refund to your account and is just waiting for our accounts team to process the refund now.
    I will speak to our accounts team and get this processed today for you.
    Please allow 3 to 4 working days for the refund to show in your account.

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    thank you very much for the prompt answer!!!

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    Hi there, I didn't receive the refund yet. Could you please make sure the refund was submitted ? Thanks

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    well, this is being quite annoying, I've tried to contact ARIA several times about this issue and until now, no refund.

    Can someone explain what is happening ?

    regards

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