Still awaiting RMA number
Hi there,
I think I have a faulty graphics card, which I purchased recently. I went the returns process online and was told I would be sent an RMA number within 24 hours, but I haven't recieved one yet. This was a few days ago now.
My order number is :SORC174486
It's the Radeon HD 4890 that is giving me problems.
Thanks.
What's the problem with it?Originally Posted by ajm1987
Intel Core i3 330m @ 2.13GHz, ATi Radeon Mobility 5650, 4GB DDR3 RAM @ 1066MHz 7-7-7-20, 60GB Mushkin Callisto Deluxe SSD, 320GB HDD, Windows 7 Home Premium 64-bit, 15.6" Monitor 1366x768
It's overheating and shutting my system down. It's hitting 60-70 degrees idle and 90+ in games. It was fine for the first few months but then the problems started.
I switched back to my old card and that never gets above 60 degrees. I'm fairly certain the Radeon is faulty.
As this was a counter purchase please just pop in to the returns counter and we can have a look at the item for you.
The returns counter is open Monday to Friday 9am to 5pm and Saturdays 10am to 3pm.
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