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Thread: Entire Order History - Gone?

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    Question Entire Order History - Gone?

    Hi,

    I am trying to view my order history but everything has vanished!

    Why?
    No company links in signatures

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    Ageing hack michaelkenward's Avatar
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    My stuff is still there.

    Sure your login is correct? It isn't the same as this place.
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    MICHELIN -gate Aaron's Avatar
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    Quote Originally Posted by hilljd00 View Post
    Hi,

    I am trying to view my order history but everything has vanished!

    Why?
    When was the last time you placed an order? Mine is only showing back to 2013, and I know I ordered WAY before that. Like 10 years.

    Quote Originally Posted by michaelkenward View Post
    Sure your login is correct? It isn't the same as this place.
    If the account have been linked properly (shop account to forum account for free delivery offers etc) and a password has been updated recently, then they will be the same. I updated my password on the forum, and it updated my shop password as well. Caught me out initially!



    Quote Originally Posted by coiler
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    Just checked mine and it goes back to 2013, I am sure I bought stuff before then but might be wrong.

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    Quote Originally Posted by Aaron View Post
    ....then they will be the same.
    Password maybe, username no.
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    Quote Originally Posted by scrivz69 View Post
    Just checked mine and it goes back to 2013, I am sure I bought stuff before then but might be wrong.
    Me too.

    The first order I have a record for is 2005.
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    i think the system purges stuff as it becomes obsolete. i have a few years worth of history, but i know i ordered stuff prior to what is there.
    "Those able to see beyond the shadows and lies of their culture will never be understood, let alone believed, by the masses."
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    Ageing hack michaelkenward's Avatar
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    I suspect a system update in 2013.
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    All of my orders were their last year. I need a copy of an invoice for an RMA.
    No company links in signatures

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    Quote Originally Posted by hilljd00 View Post
    All of my orders were their last year. I need a copy of an invoice for an RMA.
    Do you mean you orders were placed last year?

    "Their", by which is assume you mean there, doesn't tell us how old they were.

    Are you sure that you used the same account? Maybe you placed them using a different set of usernames and passwords.
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    did you place it online or via the phone?

    the invoice would of been in the package when it was delivered.
    "Those able to see beyond the shadows and lies of their culture will never be understood, let alone believed, by the masses."
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    I always retrieve and file an invoice pdf as soon as I place an order, which is why I can dredge up stuff from 2005!
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    Quote Originally Posted by hilljd00 View Post
    All of my orders were their last year. I need a copy of an invoice for an RMA.
    You should have been emailed a copy as well as the online version.



    Quote Originally Posted by coiler
    Stomach was rumbling like a fatman landing on Sanctuary


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