Corsair TX 550 Psu going bang in the night

**apjc1965** · 08-07-12

Last week i had my Corsair tx 550 PSU go bang on me in the middle of the night tripping out all the electrics in my house, i performed the paper clip test and it was dead, my question is would this make it a straight forward case repair or replacement from Corsair because ive got to post it to them in the Netherlands which is going to cost an arm and a leg

**k3vst3r** · 08-07-12

corsair will deal with rma usually after 12 month, how old is it?

**apjc1965** · 08-07-12

The PSU is about 15 months old, the have issued me with a RMA number but have never gone through this process before

**k3vst3r** · 08-07-12

yeah corsair will deal with it, they usually pretty good with rma's

**apjc1965** · 08-07-12

Thats Great Thanks for your help, will post it in the week and let you know the outcome hopefully they might feel sorry for me or im the 1000th rma through the door this week and they might send me a top line modular one as a replacement lol

**Clockwise** · 08-07-12

Originally Posted by apjc1965

Thats Great Thanks for your help, will post it in the week and let you know the outcome hopefully they might feel sorry for me or im the 1000th rma through the door this week and they might send me a top line modular one as a replacement lol

You just get like for like. Only times people have had an "upgrade" is stuff like the v1 to v2 swaps.

**Zaim** · 08-07-12

Originally Posted by apjc1965

Last week i had my Corsair tx 550 PSU go bang on me in the middle of the night tripping out all the electrics in my house, i performed the paper clip test and it was dead, my question is would this make it a straight forward case repair or replacement from Corsair because ive got to post it to them in the Netherlands which is going to cost an arm and a leg

Is it the VX 550 ? I don't think they make a TX 550 mate, you'll just get a upgrade to a Corsair TX 650w V2. Use the advanced rma service, its awesome.

Shouldn't cost more than £20 to send yours back.

**Broadsword1976** · 08-07-12

*SWOOSH*

Corsair Fanboi mourns the loss of this fallen comrade... But weep not for long Citizen as the RMA procedure should leave you well satisfied.
Corsair Fanboi Awaaaay!

*SWOOSH*

Ahem...

Worst thing to go tho...'cos it's going to take at least two weeks I reckon - and in the meantime you'll have to beg, borrow or buy a PSU

Still, shiny new unit to look forward to eh?

**Zaim** · 08-07-12

Originally Posted by Broadsword1976

*SWOOSH*

Corsair Fanboi mourns the loss of this fallen comrade... But weep not for long Citizen as the RMA procedure should leave you well satisfied.
Corsair Fanboi Awaaaay!

*SWOOSH*

Ahem...

Worst thing to go tho...'cos it's going to take at least two weeks I reckon - and in the meantime you'll have to beg, borrow or buy a PSU Still, shiny new unit to look forward to eh?

That's why I suggest using Advanced RMA, they normally dispatch the replacement the day you phone up to arrange for a advanced replacement, then it shouldn't take more than 3 working days.

**spleenharvester** · 09-07-12

Ah, those guys. Was more expensive to send my CX400 to the Netherlands than it was to buy another. Useless basically.

Furthermore, it repeatedly wrecked graphics cards. I only found this out by experience.

**marsey99** · 09-07-12

i have only heard good things about the advanced rma with corsair tbh dude, why was your exp so bad?

**k3vst3r** · 09-07-12

Originally Posted by marsey99

i have only heard good things about the advanced rma with corsair tbh dude, why was your exp so bad?

seem's to be moaning about postage cost to netherlands costing more than new unit so basically was useless RMA'ing it? that's how it reads to me

**Zaim** · 09-07-12

Originally Posted by k3vst3r

seem's to be moaning about postage cost to netherlands costing more than new unit so basically was useless RMA'ing it? that's how it reads to me

Yeah I think that's what he meant, it doesn't cost more than £20 to send it. Its not as if other manufacturers have a RMA center in the UK. If you go for Seasonic, Bequiet etc you'd still be paying to send it back to the USA/Netherlands etc.

**k3vst3r** · 09-07-12

Originally Posted by Zaim

Yeah I think that's what he meant, it doesn't cost more than £20 to send it. Its not as if other manufacturers have a RMA center in the UK. If you go for Seasonic, Bequiet etc you'd still be paying to send it back to the USA/Netherlands etc.

cx400 units like 30 quid?

**spleenharvester** · 09-07-12

Originally Posted by k3vst3r

cx400 units like 30 quid?

^This.

I wouldn't feel so inconvenienced if it was something higher end. But the fact that it ruined 2x4870s, and an 8800, and they still couldn't find it in themselves to cover return postage speaks volumes to me.

(And before anyone starts... there was no way I could tell it was the PSU initially

they failed with typical VRAM symptoms and I assumed it was just a crappy non-ref PCB. Things only got suspect when the 8800 went. My Basiq 430 is fine)

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