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  • My Computer turned off, it wont turn back on

    Hey

    I was using my computer and it just turned off.

    Tried to turn it back on and nothing will start, no noise no lights no nothing.

    Changed the PSU cable, same thing.

    Just wondering if i walk into aria store tomorrow with my computer will they help me fix it? ( looking like a power supply issue right now)

  • #2
    Originally posted by Khan View Post
    Just wondering if i walk into aria store tomorrow with my computer will they help me fix it?
    Tomorrow is Saturday. Might need some negotiation.

    Does the PSU's fan move when you turn on the power? There's usually a slight twitch unless it is completely dead.

    Have you removed and reseated the bits? The CPU for example, and its connectors?
    Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
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    • #3
      Originally posted by michaelkenward View Post
      Tomorrow is Saturday. Might need some negotiation.

      Does the PSU's fan move when you turn on the power? There's usually a slight twitch unless it is completely dead.

      Have you removed and reseated the bits? The CPU for example, and its connectors?
      Normall, if someones comes in Monday-Friday would they help fix it?

      I do still have warranty (on 2nd year now out of 3 years) https://www.aria.co.uk/Systems/Syste...roductId=63946

      The PSU fans dont move at all when turning on the power. No Twitch.

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      • #4
        If it's still under warranty don't mess with it and get in contact with Aria asap. They should sort it out for you.
        GIVE PEAS A CHANCE

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        • #5
          Okay, ill take it in tomorrow and see what they say...

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          • #6
            Sounds like PSU for sure, though that warranty only covers labour now, not the parts, what brand is the PSU? may be better off getting a direct replacement from the manufacturer instead though would have to wait a bit.

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            • #7
              So i had a new PSU fitted last week by Aria.

              Ive been using my computer for the week with no problem.

              Except yesterday i turned it on and after 10 mins it turned it self off and turned it self back on again. Turning off and on happend for 3 times. Until it finally stayed on.

              Again today it just turned it self back off and on again.

              I just changed a new power supply and it was fine for a week. What could this be now?
              Last edited by Khan; 20-05-17, 20:36.

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              • #8
                Take it back to Aria and tell them. Warranty is a warranty, it means you shouldn't need to have to work it out. Hopefully it can be replicated when they test it.
                GIVE PEAS A CHANCE

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                • #9
                  Check that there is power to the mains socket??
                  I've not failed. I've just found 10.000 ways that don't work!
                  Dave Burnett

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                  • #10
                    Since the PSU has been ruled out and the system does run stable some of the time, this sounds to me like the motherboard might be failing. Perhaps a leaking cap - which used to be a common problem when the market was flooded with fake Chinese components. I've not heard of this happening much recently but either way it's best to take it back while it's in warranty.

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                    • #11
                      Its not happend for 2 days now, so im not sure what changesI did open the case and make sure all the wires were connected tightly.

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                      • #12
                        touch wood
                        "Those able to see beyond the shadows and lies of their culture will never be understood, let alone believed, by the masses."
                        Plato

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                        • #13
                          Originally posted by Khan View Post
                          Its not happend for 2 days now, so im not sure what changesI did open the case and make sure all the wires were connected tightly.
                          I wouldn't assume you did anything to change it. If it is something like a leaking cap then the failure could be intermittent.

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