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Problem with setting up an RMA

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  • coiler
    replied
    I'm not sure Zodiark, AMD have decided to stop the USB Bios update feature with the long hold of reset button which was so useful years ago.

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  • ZodiarK
    replied
    Originally posted by coiler View Post
    Hey Zodiark,


    I can see the RMA request showing now, the reason for the none post would be down the the BIOS i'd imagine


    http://www.gigabyte.us/Motherboard/G...1x#support-cpu


    F10 required for the new 2200 + 2400



    BIOS F3 is first release, and its unlikely F10 will be in the distribution channel yet

    http://www.gigabyte.us/Motherboard/G...-1x#support-dl

    yeah i figured even left a little letter in the box for your guys. I do not have a ryzen 7 to get this booted and updated this is still viable for rma? ie for your guys to fix in 5mins lol

    I assume if i am buying it with a processor that states it supports the cpu. i should be expecting this to work out the box? or am i mistaken.

    Also whatsup Ian
    Last edited by ZodiarK; 02-03-18, 21:22.

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  • coiler
    replied
    Hey Zodiark,


    I can see the RMA request showing now, the reason for the none post would be down the the BIOS i'd imagine


    http://www.gigabyte.us/Motherboard/G...1x#support-cpu


    F10 required for the new 2200 + 2400



    BIOS F3 is first release, and its unlikely F10 will be in the distribution channel yet

    http://www.gigabyte.us/Motherboard/G...-1x#support-dl


    Leave a comment:


  • BigIan88
    replied
    Fluidic!

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  • ZodiarK
    replied
    yep cheers mate

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  • wonderlust
    replied
    Try doing it through the order history section.

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  • ZodiarK
    started a topic Problem with setting up an RMA

    Problem with setting up an RMA

    Hello, first off received my order quickly so thanks

    It appears i need to RMA the motherboard ref - WS1352577 this item appeared to be opened as in there was no tape/sticker as you would expect new it is also missing two of the cables i believe should come with the board and board does not post tried various other components to get to this conclusion.

    I am trying to create an RMA but when trying to continue it asks for the post code to which i have tried in various formats and the page just refreshes not allowing me to continue any thoughts?

    Regards
    Last edited by ZodiarK; 01-03-18, 20:04.
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