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Entire Order History - Gone?

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  • **New Enquiry** | Entire Order History - Gone?

    Hi,

    I am trying to view my order history but everything has vanished!

    Why?
    No company links in signatures

  • #2
    My stuff is still there.

    Sure your login is correct? It isn't the same as this place.
    Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
    Win 10 Pro 64-bit + Asus M5A88-M EVO + AMD Phenom II X6 + 8GB Corsair XMS3 1600 + Radeon HD 6450
    Win 10 Home 32-bit + Asus M2N-SLI DeLuxe + AMD Athlon 64 X2, Dual Core 5400 + 4.0 GB Memory + NVIDIA GeForce 8600 GT

    Comment


    • #3
      Originally posted by hilljd00 View Post
      Hi,

      I am trying to view my order history but everything has vanished!

      Why?
      When was the last time you placed an order? Mine is only showing back to 2013, and I know I ordered WAY before that. Like 10 years.

      Originally posted by michaelkenward View Post
      Sure your login is correct? It isn't the same as this place.
      If the account have been linked properly (shop account to forum account for free delivery offers etc) and a password has been updated recently, then they will be the same. I updated my password on the forum, and it updated my shop password as well. Caught me out initially!



      Originally posted by coiler
      Stomach was rumbling like a fatman landing on Sanctuary

      Comment


      • #4
        Just checked mine and it goes back to 2013, I am sure I bought stuff before then but might be wrong.

        Gigabyte Aorus GA-AX370-Gaming K7. Ryzen 1700. 16GB G-Skill TridentZ RGB. Zotac GTX980ti Amp Omega Edition. Samsung 840 500 GB SSD. WD 1 TB Green. XFX 750w XTR Psu. Creative GIgaworks T20 series 2 speakers. Asus DX 7.1. Phanteks Enthoo ATX Glass case. iiyama G-master GE2788HS Monitor. Cyborg V7. TT Theron mouse.

        Comment


        • #5
          Originally posted by Aaron View Post
          ....then they will be the same.
          Password maybe, username no.
          Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
          Win 10 Pro 64-bit + Asus M5A88-M EVO + AMD Phenom II X6 + 8GB Corsair XMS3 1600 + Radeon HD 6450
          Win 10 Home 32-bit + Asus M2N-SLI DeLuxe + AMD Athlon 64 X2, Dual Core 5400 + 4.0 GB Memory + NVIDIA GeForce 8600 GT

          Comment


          • #6
            Originally posted by scrivz69 View Post
            Just checked mine and it goes back to 2013, I am sure I bought stuff before then but might be wrong.
            Me too.

            The first order I have a record for is 2005.
            Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
            Win 10 Pro 64-bit + Asus M5A88-M EVO + AMD Phenom II X6 + 8GB Corsair XMS3 1600 + Radeon HD 6450
            Win 10 Home 32-bit + Asus M2N-SLI DeLuxe + AMD Athlon 64 X2, Dual Core 5400 + 4.0 GB Memory + NVIDIA GeForce 8600 GT

            Comment


            • #7
              i think the system purges stuff as it becomes obsolete. i have a few years worth of history, but i know i ordered stuff prior to what is there.
              "Those able to see beyond the shadows and lies of their culture will never be understood, let alone believed, by the masses."
              Plato

              Comment


              • #8
                I suspect a system update in 2013.
                Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
                Win 10 Pro 64-bit + Asus M5A88-M EVO + AMD Phenom II X6 + 8GB Corsair XMS3 1600 + Radeon HD 6450
                Win 10 Home 32-bit + Asus M2N-SLI DeLuxe + AMD Athlon 64 X2, Dual Core 5400 + 4.0 GB Memory + NVIDIA GeForce 8600 GT

                Comment


                • #9
                  All of my orders were their last year. I need a copy of an invoice for an RMA.
                  No company links in signatures

                  Comment


                  • #10
                    Originally posted by hilljd00 View Post
                    All of my orders were their last year. I need a copy of an invoice for an RMA.
                    Do you mean you orders were placed last year?

                    "Their", by which is assume you mean there, doesn't tell us how old they were.

                    Are you sure that you used the same account? Maybe you placed them using a different set of usernames and passwords.
                    Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
                    Win 10 Pro 64-bit + Asus M5A88-M EVO + AMD Phenom II X6 + 8GB Corsair XMS3 1600 + Radeon HD 6450
                    Win 10 Home 32-bit + Asus M2N-SLI DeLuxe + AMD Athlon 64 X2, Dual Core 5400 + 4.0 GB Memory + NVIDIA GeForce 8600 GT

                    Comment


                    • #11
                      did you place it online or via the phone?

                      the invoice would of been in the package when it was delivered.
                      "Those able to see beyond the shadows and lies of their culture will never be understood, let alone believed, by the masses."
                      Plato

                      Comment


                      • #12
                        I always retrieve and file an invoice pdf as soon as I place an order, which is why I can dredge up stuff from 2005!
                        Win 10 Pro 64-bit + Asus Z-170-K + Intel i5-6500 + 512GB Samsung M.2 PCI-e SSD + 16GB DDR4 2400MHz Memory
                        Win 10 Pro 64-bit + Asus M5A88-M EVO + AMD Phenom II X6 + 8GB Corsair XMS3 1600 + Radeon HD 6450
                        Win 10 Home 32-bit + Asus M2N-SLI DeLuxe + AMD Athlon 64 X2, Dual Core 5400 + 4.0 GB Memory + NVIDIA GeForce 8600 GT

                        Comment


                        • #13
                          Originally posted by hilljd00 View Post
                          All of my orders were their last year. I need a copy of an invoice for an RMA.
                          You should have been emailed a copy as well as the online version.



                          Originally posted by coiler
                          Stomach was rumbling like a fatman landing on Sanctuary

                          Comment

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