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GLADIATOR FX-Viper 6350 OC 4.40GHZ R9-270X Pro Gaming PC - Not Displaying on monitor

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  • GLADIATOR FX-Viper 6350 OC 4.40GHZ R9-270X Pro Gaming PC - Not Displaying on monitor

    Hi,

    I have just purchased this PC and went to install an operating system on it, I press the power button and it starts, there are no error beeps, the fans are going, all the lights are on but nothing displays on my monitor, I'm using the DVI/VGA converter and I've also tryed the HDMI cable but nothing displays on the monitor or my TV. It's too late to call technical support and I'm at a real loss as to what I should do next.

  • andyn
    replied
    Ah, bang goes that theory then. Was worth a go, as I said you'd be amazed how often we get that.

    Leave a comment:


  • watercooled
    replied
    the motherboard does not have onboard display.

    Leave a comment:


  • andyn
    replied
    Does sound like a display issue more than anything. As spaceboy suggested, is it possible that you have plugged in the monitor to the motherboard, instead of the GPU? It sounds like a small thing but this is our #1 source of confusion in cases like this.

    The motherboard's graphics ports will be aligned 'vertically' close to the USB ports, the ethernet port, etc etc on the back of the PC.

    The connectors for the graphics card itself (which is what you need to be using) will be lower down on the 'tower', and aligned horizontally when the tower is stood upright.

    The issue is that the motherboard can be configured in the BIOS to output graphics using either the (basic) graphics card built into the motherboard/CPU or using the (powerful) dedicated graphics card which is what makes it a gaming system. By default we obviously ship out systems with GPUs such that they are set to use the powerful GPU rather than the basic 'on-board' graphics. Don't be embarrased if it turns out this is the issue, we have this conversation CONSTANTLY, we're used to it. We're even considering sending out a diagram on how to connect up the PC to cover this issue.

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  • parksy83
    replied
    cheers, I think that's going to be the best solution

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  • watercooled
    replied
    need to speak to aria bud.

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  • Spaceboy
    replied
    Sounds to me more like a monitor/display issue.... are there display outputs on the motherboard as well as the GPU that you could try?

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  • parksy83
    replied
    re-seated the RAM and ensured everything is plugged in but still not booting up

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  • watercooled
    replied
    re-seat the ram.
    make sure everything is plugged in.

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  • parksy83
    replied
    shorted them out, plugged the power back in and restarted, still no display and no error beeps

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  • watercooled
    replied
    ok short the pins out

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  • parksy83
    replied
    it does, there is no jumper on the two pins

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  • watercooled
    replied
    does this mobo have the pins to short out to clear the cmos ?

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  • parksy83
    replied
    I've taken the cmos battery out for 5 mins and replaced it but it is still having the same problems

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  • watercooled
    replied
    i would reset the cmos.

    Leave a comment:

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