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kristiano
16-01-09, 15:21
I have an issue with this product

when used as a external HDD works fine but when used as a media player
the screen menu flashes saying NO HDD DETECTED

any has any clues?
coiler
16-01-09, 15:23
you formatted HDD in FAT32?
jonwoad
16-01-09, 15:23
sounds like either the hard drive is knackered or has become disconnected. Open it up check the cables, turn it on, if the hard drive spins up but is not detected it may just need formatting thru windows, if nothing happens then RMA it.
wonderlust
16-01-09, 15:27
How is the disk formatted? Ntfs/Fat32 etc?
wonderlust
16-01-09, 15:28
sounds like either the hard drive is knackered or has become disconnected. Open it up check the cables, turn it on, if the hard drive spins up but is not detected it may just need formatting thru windows, if nothing happens then RMA it.

I says it works when used under USB! :D
jonwoad
16-01-09, 15:32
Yeah but I did say it may just need formatting ;) just didnt say which format :P
kristiano
16-01-09, 15:33
when i got it it was formated as Fat 32

i havent reformated and all cables are in place
kristiano
16-01-09, 15:34
do i need to reformat the drive? and if i do what should i format it to?

Thanks for your help
tystar
16-01-09, 15:37
Best thing to do would be reformat it as fat32 then retry.
jonwoad
16-01-09, 15:40
It might be glitchy firmware.
coiler
16-01-09, 15:45
my media centre requires FAT32 or it doesn't work. Is there a limit on HDD size with Fat 32? or with media centres in general?
jonwoad
16-01-09, 15:48
There should be a CD that came with the drive, try using that to reformat the drive.
kristiano
16-01-09, 19:33
i have reformated in FAT32 and still saying NO HDD DETECTED, also i have reformated in NTFS and still saying same message

any other ideas?

Thanks alot
wonderlust
16-01-09, 20:15
Have you investigated a firmware update?
kristiano
16-01-09, 21:47
i tried to upgrade firmware but because of the message on the screen saying NO HDD DETECTED it wont let me go to the setup section or move anything on the screen.

is there any way to upgrade firmware through Windows?
coiler
17-01-09, 10:27
really simple one, but when you connect it to TV, do you remove the USB cable you used with the pc? If you leave it in on some media players it leaves then in external HDD mode and media player isn't available until you unplug the usb cable!
kristiano
17-01-09, 13:16
Yes the USB cable is unplugged when connected to the TV and still same message
mrp100
30-01-09, 18:29
Hey Kristiano, Having the same problem. Did you find a solution by any chance as I could do with your help. Thanks
burt
03-02-09, 21:16
hi i have recently bought a 1tb cyclone multimedia player and have tried to put films that i have downloaded onto it, they are AVI but upto now i have only manged to put one film on and the rest wont go on or they will go on but wont show up on screen once its connected to tv, i have read the destrictions and it seems you dont have todo anything apart from plug it in and play!!!!!!!!! puzzled coz it dont do wat it says on the tin. can anyone give me any ideas pls. TA
paddyfields
09-03-09, 16:46
Hi I had same happen me. do not copy avi files with dots or dashes or anything other than letters as for some reason these dont show on media player example change Green.Street.Hooligans.2 (2009) (bestdivx-hooligan) to Green Street Hooligans 2
lochan
30-03-09, 16:55
Just sent my Media Player back for repair or replacement, mine was showing exactly the same symptoms, ie worked fine on USB to PC for file transfer, but 'NO HDD DETECTED' every time I hooked upto the TV and the menu was frozen. So hopefully should be sorted soon as ARIA seem efficient with the issuing of RMA number and emailing receipt of package etc. cheers lochan