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View Full Version : Fix for Motorola Headsets and Logitech Bluetooth With Windows 7 64Bit



Broadsword1976
10-10-11, 04:54
I have to go through this process every time I re-install so I thought I might post it here in case anyone has the same issues.

If you use a Logitech mini-Bluetooth adaptor (say for example the Di Novo series) and you want to pair a bluetooth heatset or handsfree earpiece you'll often find that Windows 7 doesn't/can't install drivers for it..It will try, asking you to "Apply this fix" maybe as many as three times in a row after you troubleshoot the device but it will fail.
so here's the fix:
download and install the Widcomm BT Stack from here: http://www.broadcom.com/support/bluetooth/update.php
This will totally kill your Bluetooth settings through Logitech and also, probably due to driver conflict, not actually work anyway...no matter.

Next reinstall Logitech SetPoint.

Then uninstall the Widcomm Stack using Ccleaner

Restart PC

Swap over the Logitech adaptor to a different USB port....All your device pairings should return.

Add your headset and check the headset tick box in Bluetooth Services.

Done.

it's a totally illogical and bass ackwards way of doing it and probably only relevant to one in a thousand people but I thought I'd share, simply 'cos it took me so long to find the workaround.

Not sure whether this fix works with BT products other than Motorola or with other Bluetooth A2DP dongles even, but it won't hurt to try.

michaelkenward
10-10-11, 10:26
The Logitech user forums are full of people who have strange issues. You have landed on an interesting wrinkle.

Is this for the "unifying" receiver? Or some other mini USB device?

Logitech has a habit of using the same name for things like its "Nano Receiver" even though they work differently.

The Unifying receiver is the one with the little orange asterisk logo.

Broadsword1976
10-10-11, 11:43
This was with the Mini-reciever from the Di Novo media set (830-000003), I tried to wangle a Unifying Receiver last time I spoke to Logitech CS...but they didn't go for it :lol:.

Perhaps I should pop over to the Logitech Forums and share this?