Proteus Anubis - Graphics Card constantly crashing

[loganeth]

Evening all

I'm a recent purchaser of the Proteus Anubis - and to be honest I've had nothing but trouble so far.

After having to down clock the processor to make it stable, I've started to notice major and annoying graphics card issues.

It started with the 'AMD' graphic drivers keep crashing, and artefacts appearing at random. Now, this is usually followed by a crash or a graphics card failing BSOD.

Sometimes, when I turn the pc on, the screen doesn't register and its black - a restart usually sorts it.

The actual crashes can happen at anytime and for no real reason. At one point I opened lightroom and did some light picture manipulation. Other times it was minecraft. However, I could play Crysis 2 for 2 hours with no errors.

I recently installed, and then re-installed the latest amd graphics drivers, this hasnt sorted anything out.

Any ideas?

Joe

[Spaceboy]

Given that you've already had to down-clock, I think an RMA would be the best option. Just one issue you might be able to live with, or work around, but 2... I'd be thinking of sending it back personally.

The one thing I would look at is temperatures, as this could cause problems with both the cpu and the gpu.

CoreTemp or RealTemp or Hardware Monitor are good for checking temperatures - not sure which is best to check GPU temps though. If things are getting hot it can cause all sorts of strange behaviour. Are all your case fans working ?

[loganeth]

Thanks for the advice

All the case fans seem to be working properly (front air in, rest air out).

Downloaded Hardware monitor - temps are:

CPU - 37-38 C
GPU - 36 C
HDD 25 and 32

Seems quite cold to me

Added after 10 minutes:

I'm running "Video card stability test" (the one with the spinning globes).

The card has peaked at around 69 degrees after 6 minutes - the temperature slowly drops back down once it stops.

Is this within guidelines?

[Cosford]

Yes that is within acceptable range.

Send it back mate :)

[loganeth]

Tried a few more driver re-installs to no joy.

RMA has been requested. Only issue I've found is that the crash seems entirely random! What happens if the crew aren't able to replicate it?