DIAG TOOL

[O.G.C.]

reagrding my freezing hard drive

ok i just contacted samsung for help regarding warranty
they gave me contact details of rexo a company that sorts out samsung warannty stuff (not suprisingly the guy that pickked up phone could not even speak english)


know it all comes down to proof
iv changed my sata cables
swapped drive
daig my ram
run prime on my cpu no prob
so its not any of those stuff wich leaves me at HD
when my pc freezes (if audio is on it would stutter)
and HD light goes of

samsung say i need to run ES TOOL which doesnt seem to be working
iv run chkdsk which is useless
i will be very gratefull if someone can give me a third paty or any good software that will check my hard PROPERLY THRUOGHTLY
that way before i send my hard drive of to rexo i know that it def 100% is hard drive

[jonwoad]

Is it under warranty?

[O.G.C.]

Is it under warranty?


of course brugoht it few weeks ago
it has 39/36 month warranty

[jonwoad]

why not return it to supplier?

[nft99]

of course brugoht it few weeks ago
it has 39/36 month warranty

39 month or 36 month?

[O.G.C.]

why not return it to supplier?


supplier is aria?
would take it back and refund or reaplce?

[O.G.C.]

39 month or 36 month?

i36 i think id soent realy matter as i only beought it few weeks ago (1/2 months ago)

[jonwoad]

If it's confirmed faulty it may have to go to manufacturer for replacement, can take up to 28 days but usually less than that

[O.G.C.]

If it's confirmed faulty it may have to go to manufacturer for replacement, can take up to 28 days but usually less than that


thats why i contacted samsung
do i know of any REALY GOOD utility or tool to diag hd to give me the exact fualt of hd
please give me a name
so i can can get it over with and send it back to samsung

[jonwoad]

if you send it to us we'll do all the diags for you before we send it off to samsung/our supplier

[O.G.C.]

if you send it to us we'll do all the diags for you before we send it off to samsung/our supplier

oh thanks mate
so i just get return number
u guys run diag and send it to samsung what about postage cost
would i be refunded full amount if HD is fualty?

what if it snot fualty would i also be charged retirn postage?
thats why i whant to run diag at home first
better for me and aria/samsung

[jonwoad]

chances are you'll get another one.

If you send it to us via post office we'll refund up to £10 carriage.

[O.G.C.]

chances are you'll get another one.

If you send it to us via post office we'll refund up to £10 carriage.


i am unwilling to take that chance (incase it not fualty)
i will not be refunded postage
please tell name of a diag tool

another problem is i have 2 HD i am puting fualt on mt HD with OS 25gb
but thieres a very slight chance that it might be secondary HD

[wonderlust]

did you ever install the os on the 500gb drive with the 250gb disconnected?

[jonwoad]

the only one i can think of is samsung tools, thats the one I use here at aria for testing samsung hdds

[jonwoad]

it'll probably cost you more to send to samsung and they'd probably charge you a whopping fee if it isnt faulty.

[O.G.C.]

it'll probably cost you more to send to samsung and they'd probably charge you a whopping fee if it isnt faulty.


samsung website does not give any such notice?
nor does rexo?

[O.G.C.]

another thing that is a problem this may be a problem may not show up on any daig or test
becouse it freezes randomly sometimes it doesnt freeze for entire day or two then freeze
but aria wont know this they still clasifty not fualty ill bee charged 6.95 nad no to postage refund thats allot of money (iv already pseant allot on this build)

[O.G.C.]

just got a friends floppy drive


es tool on both drives NO ERROR
memtest 1 hlaf hour NO ERROR
prime toture test 3hours NO ERROR
dxdiag test NO ERROR

does this rule out that my freezing is not hardware related?
only 2 culprits left

OS is messed
or
network adapter driver is coasing problems as it only freezes when im conecting to oinnternet

tp link usb adpter driver is 4 years old no new drivers ever since?
can someone please inform me of a good reliable network adapter which keeps conection and is fast and company regulerly updates drivers?

anothrt thing should i update bios (new versiobn out) is that sensible thing to do?

[wonderlust]

What's wrong with the onboard network card?

Which bios version are you running?

[Soulspring]

Tried different Sata lead yet ;)

[O.G.C.]

Tried different Sata lead yet ;)


yes

[O.G.C.]

What's wrong with the onboard network card?

Which bios version are you running?


dont know but iv heard that usb adpterses are known to hang pc

bios AMI V1.8 (dificulty updating msi says use ms-dos bootable floppy
when i format floppy to ms-dos bootable not enough room fo si bios files?
im going to have to look around for the over 2mb floppys

[jonwoad]

try a pen drive

[O.G.C.]

try a pen drive


how do i make pen drive bootable?
i dont realy have pen drive but i have a mp3 player that can store data dont know if that wold work

[wonderlust]

check out the MSI forum, they have developed a tool to setup a usb key to flash the bios safely...

http://forum.msi.com.tw/

[O.G.C.]

check out the MSI forum, they have developed a tool to setup a usb key to flash the bios safely...

http://forum.msi.com.tw/


wonderlust do u think that the wireless network usb adpter could be cousing problem?

[wonderlust]

I would suggest that it's a faulty cable, i had a machine in for diagnostics that was the same symptoms, changed the sata cable for a new one, problem gone away.

[O.G.C.]

I would suggest that it's a faulty cable, i had a machine in for diagnostics that was the same symptoms, changed the sata cable for a new one, problem gone away.


thats the thing i did change it for another cable (a firends one so prob not new one thuogh)

[O.G.C.]

so any sugestion for good wirless network usb adpter?
be goo dif u have had experiance with adapter that u suggest

[Monkey]

What school did you go to?

[O.G.C.]

What school did you go to?


no school so im illetarate:lol:

[alexnifty]

no school so im illetarate:lol:

'Illiterate' /burn

:P

[jonwoad]

is it just me or does /burn look like bum?

[alexnifty]

Dyslexia?

[O.G.C.]

Dyslexia?


nope my hadn writing is perfect

[O.G.C.]

is it just me or does /burn look like bum?
:cry:

[wonderlust]

is it just me or does /burn look like bum?

hmm that's what i read at first :D