Asus Warranties

[snazz]

Hi there. I have quite a few questions, but I'm gonna do them all in separate post for clarity. Hope you don't mind.

My Asus Extreme 9800GTX purchased April 21st 2008 died on me last night while I was on youtube. I now get the card showing up in hardware with a (!) at the end of it. New drivers and everything won't install. They go through the motions but nothing happens when done.



Pre OS boot shows blue dots on screen all over.


I've like played WoW and Rift and a bit of Doom 3 and that's it. I don't play Crisis and stuff like that, this card and machine are not over clocked. You might argue that the card has had an easy life in my machine.

I'm concerned that this card like a few mobiles I have known of had a built in self expiratory date and just died. In truth though the card is just fine. Anyone got any clues? I'm pretty furious to say the least, this should not be dead 5 minutes after the warranty runs out

Who does Asus warranties in the UK?

[benzeman]

Sorry to hear your card has died. For the future, unless you got this in a Aria-own PC you should either be in the graphics cards section, or possibly the notebooks section if its a laptop graphics card.

I don't think there is much you could do apart from asking ASUS very nicely if they will replace it as a goodwill gesture.

[mrnothersan]

Firstly, I would ask the place where you bought it from and if that fails then ask Asus directly :)


Hi there. I have quite a few questions, but I'm gonna do them all in separate post for clarity. Hope you don't mind.

My Asus Extreme 9800GTX purchased April 21st 2008 died on me last night while I was on youtube. I now get the card showing up in hardware with a (!) at the end of it. New drivers and everything won't install. They go through the motions but nothing happens when done.


Pre OS boot shows blue dots on screen all over.


I've like played WoW and Rift and a bit of Doom 3 and that's it. I don't play Crisis and stuff like that, this card and machine are not over clocked. You might argue that the card has had an easy life in my machine.

I'm concerned that this card like a few mobiles I have known of had a built in self expiratory date and just died. In truth though the card is just fine. Anyone got any clues? I'm pretty furious to say the least, this should not be dead 5 minutes after the warranty runs out

Who does Asus warranties in the UK?

[emmitt]

Asus wouldn't touch me directly even though I explained my situation whereas Kingston were amazing.

[jaff90110]

I got some link to asus this might help, But I don't know did you try this link to asus before http://vip.asus.com/eservice/techserv.aspx

[pastyman]

You get a three year warrenty with Asus but i believe you have to deal with the retailer. No doubt they will tell you to deal with Asus but i am sure Asus will insist you go through the retailer.

Unfortunately your card is out of warrenty now so you will have to buy a new one.