bad internet [Archive] - Aria Forums - UK's #1 Performance Hardware Community

PavelChehoff

25-04-11, 21:26

Toonshorty

25-04-11, 21:27

4.17Mb/s is fine.

That's all I get.

What exchange are you connected too?

What are your router connection stats (Attenuation/Noise Margin)?

doctorfonz

25-04-11, 21:30

Toonshorty

25-04-11, 21:33

Used to have Virgin ADSL when I lived out in the sticks. I got 4Mb roughly at first, but it slower and slower over a couple of months.

Luckily for me, my work pays for my home BB and they changed me to their supplier, a no-name provider called 'LinkConnect' - all of a sudden I got nearly the full 8Mb (okay so 7.5Mb but as good enough) and I lived about 1Km from a village exchange.

Now I've moved to a large town I get Virgins better offerings over cable :D

You can't have got 7.5Mb.

BT Wholesale 20CN connections have an IP Profile maximum of 7250Kb/s (7.25Mb) - The connection cannot exceed this result.

Anything above this was a fluke with a speedtest.

I've had 22Mb download with speedtest.net on my ADSL 8Mb connection :facepalm:

PavelChehoff

25-04-11, 21:38

4.17Mb/s is fine.

That's all I get.

What exchange are you connected too?

What are your router connection stats (Attenuation/Noise Margin)?

Yeah agree... 4.17Mb/s is even more then I had with BT before.

Not sure what all this:
What exchange are you connected too?
What are your router connection stats (Attenuation/Noise Margin)?

How to check?
I am wired connected, dont like wireless.

You are approximately 0 metres from the exchange. Note that this is the straight line distance - the actual cable length will be longer!
Thats what http://www.samknows.com/ saying.

Toonshorty

25-04-11, 21:41

Yeah agree... 4.17Mb/s is even more then I had with BT before.

Not sure what all this:
What exchange are you connected too?
What are your router connection stats (Attenuation/Noise Margin)?

How to check?
I am wired connected, dont like wireless.

You are approximately 0 metres from the exchange. Note that this is the straight line distance - the actual cable length will be longer!
Thats what http://www.samknows.com/ saying.

If you drop me a PM with your post code (If you're comfortable with that) then I can work out what exchange you're connected too and what services you can get in your area.

To get router stats go to:

http://192.168.0.1/system.htm

If you've got the router I think they give you.

Login details are:

Username: Admin
Password: password

I think.

@catrain

PavelChehoff

25-04-11, 21:47

If you drop me a PM with your post code (If you're comfortable with that) then I can work out what exchange you're connected too and what services you can get in your area.

To get router stats go to:

http://192.168.0.1/system.htm

If you've got the router I think they give you.

Login details are:

Username: Admin
Password: password

I think.

@catrain
they gave me a standard one D-Link DSL-2640R, it was config to their standard settings whats on Virgin web site.

slater

25-04-11, 21:59

I've got that D-Link 2460R as well which i go with AOL, but it keeps disconnecting when more computer go online wirelessly for like 2 minutes. The interent goes red. :confused:

PavelChehoff

25-04-11, 22:01

I've got that D-Link 2460R as well which i go with AOL, but it keeps disconnecting when more computer go online wirelessly for like 2 minutes. The interent goes red. :confused:

Sometimes got same but i am wired. And sometimes even webpage is not loading when its green.

doctorfonz

25-04-11, 22:13

You can't have got 7.5Mb.

BT Wholesale 20CN connections have an IP Profile maximum of 7250Kb/s (7.25Mb) - The connection cannot exceed this result.

Anything above this was a fluke with a speedtest.

I've had 22Mb download with speedtest.net on my ADSL 8Mb connection :facepalm:

Dude, please don't call me liar.

I can assure you emphatically (spelling?) that I got *at least* 7.5Mb not just on SpeedTest but whilst downloading torrents - (upto 800K + or - a dozen or so)

If this is impossible why does the business I work for get 832K/sec download and 82K/sec upload literally evey day for over 4 years now ?!?

Added after 2 minutes:

You can't have got 7.5Mb.

BT Wholesale 20CN connections have an IP Profile maximum of 7250Kb/s (7.25Mb) - The connection cannot exceed this result.

Anything above this was a fluke with a speedtest.

I've had 22Mb download with speedtest.net on my ADSL 8Mb connection :facepalm:

...Sorry I may have misunderstood you. Are you talking Megabits or Megabytes here?

Toonshorty

25-04-11, 22:15

Dude, please don't call me liar.

I can assure you emphatically (spelling?) that I got *at least* 7.5Mb not just on SpeedTest but whilst downloading torrents - (upto 800K + or - a dozen or so)

If this is impossible why does the business I work for get 832K/sec download and 82K/sec upload literally evey day for over 4 years now ?!?

Does your business have an 8Mb BT ADSL Line?

I am talking about Megabits here.

It's ONLY 20CN 8Mb ADSL connections here.

NOT 21CN 24Mb ADSL connections.

http://kitz.co.uk/adsl/IPprofile.htm

doctorfonz

25-04-11, 22:24

Does your business have an 8Mb BT ADSL Line?

I am talking about Megabits here.

It's ONLY 20CN 8Mb ADSL connections here.

NOT 21CN 24Mb ADSL connections.

http://kitz.co.uk/adsl/IPprofile.htm

Thanks for getting back to me.

Yes, we are on an 8Mb business connection at work on an 8Mb ADSL1 connection AFAIK. It's low contention and as I say download and torrents can spike to 832K down and roughly 82K up per second.

I think they have just upgraded us recently (my business is also in the sticks) to a 21CN network as within the last month they offered an ADSL2+ upgrade (sorry, cant remember what Annex they said it was offhand) but it would boost us to 22Mb down and 2Mb up (yes, speculative!)

Regarding my old place, we also used to get a ridiculous speed for broadband sold as ADSL 8Mb.

I've notice 'utorrent' shows me speed as slower than the full 8Mb due to the TCP/IP overhead - is this why you are suggested the total speed couldn't have been faster, or is it something else?!?

...I'm now intreged.

BTW - I now longer live in 8Mb sticks, so I can't perform any test I'm afriad. I'm now living in a town with 50Mb down and 5Mb up goodness :thumb:

Toonshorty

25-04-11, 22:27

Thanks for getting back to me.

Yes, we are on an 8Mb business connection at work on an 8Mb ADSL1 connection AFAIK. It's low contention and as I say download and torrents can spike to 832K down and roughly 82K up per second.

I think they have just upgraded us recently (my business is also in the sticks) to a 21CN network as within the last month they offered an ADSL2+ upgrade (sorry, cant remember what Annex they said it was offhand) but it would boost us to 22Mb down and 2Mb up (yes, speculative!)

Regarding my old place, we also used to get a ridiculous speed for broadband sold as ADSL 8Mb.

I've notice 'utorrent' shows me speed as slower than the full 8Mb due to the TCP/IP overhead - is this why you are suggested the total speed couldn't have been faster, or is it something else?!?

...I'm now intreged.

BT run something called IP Profiling.

It will limit your actual throughput down from your sync speed.

EVERY connection has it.

For example if you connect at 8128Kb/s to the exchange, BT will limit that to 7250Kb/s throughput.

You'll never actually get above that 7250Kb/s (906KB/s) speed - it just isn't possible unless you can get round BT's IP Profiling system which I don't even know if it is possible.

See this:

http://kitz.co.uk/adsl/IPprofile.htm

doctorfonz

25-04-11, 22:30

BT run something called IP Profiling.

It will limit your actual throughput down from your sync speed.

EVERY connection has it.

For example if you connect at 8128Kb/s to the exchange, BT will limit that to 7250Kb/s throughput.

You'll never actually get above that 7250Kb/s (906KB/s) speed - it just isn't possible unless you can get round BT's IP Profiling system which I don't even know if it is possible.

See this:

http://kitz.co.uk/adsl/IPprofile.htm

AH, okay this makes perfect sense - I must have done my Megabits/Megabytes conversion wrong! If 906KB/s is 7250Kb/s then we were under that speed. As I say we were getting 832KB/s *max* and only sometimes so that would fit into the IP profiling.

Thanks for putting me straight on this one - knew there was an explanation :thumb:

Toonshorty

25-04-11, 22:37

AH, okay this makes perfect sense - I must have done my Megabits/Megabytes conversion wrong! If 906KB/s is 7250Kb/s then we were under that speed. As I say we were getting 832KB/s *max* and only sometimes so that would fit into the IP profiling.

Thanks for putting me straight on this one - knew there was an explanation :thumb:

No problem.

If you're interested 8Mb = 1MB.

To go from Mb to MB divide by 8.
To go from MB to Mb times by 8.

Can't wait to move out so I can actually get more than 4Mb :facepalm:

slater

25-04-11, 22:47

I'm on 2.5 i think but i'm right at the end of the exchange :(
Only get 300 max download speed if i'm lucky

Toonshorty

25-04-11, 22:48

I'm on 2.5 i think but i'm right at the end of the exchange :(
Only get 300 max download speed if i'm lucky

In Manchester?!

Can't you get any Fibre or Cable services?

slater

25-04-11, 22:55

Yeah going to go fibre optic with virgin as soon as i can. Tied in with contract with aol at the moment.

Toonshorty

25-04-11, 22:58

Yeah going to go fibre optic with virgin as soon as i can. Tied in with contract with aol at the moment.

You thought going into a contract with AOL would be a good idea?! :picard:

PavelChehoff

29-04-11, 15:13

How I can post a picture of my roter settings? maybe it will help.

slater

29-04-11, 15:53

You thought going into a contract with AOL would be a good idea?! :picard:

It included phone line though which was cheaper than BT @catrain

Macally

10-05-11, 14:38

You're lucky with 4.17Mb. We get <512Kbps at our house and Virgin installed Cable half way up our street then refused to do anymore because it's going to cost them £1000 per household and they said no.

So we're left with the thought of having to move to get better Internet (I'm a web developer so it really hinders my work). It's a nightmare if one of us loads a youtube video, the entire Internet becomes unusable til the video's loaded.

Aaron

10-05-11, 15:23

Hi,
I am with VIRGIN ADSL broadband. Got bad speed... I mean speed it self seems all right but everything is very slow, slow loading movies and slow downloads. Maybe I need to adjust some settings? I have tried TCP optimizer but it does not make any difference to me.
Any help, any ideas?
Thanks...
my current speed is:
http://www.speedtest.net/result/1268317989.png (http://www.speedtest.net)

We are with virgin ADSL and we sync to the exchange at 7161k.. However, our actual speed is very rarely above 1mb.

But I am starting to think that its actually a DNS issue or something similar. Pages will take minutes to even start loading in. However, I've found that if you request a page and then it starts to load slowly, and then refresh or re click the link, it loads in as fast as I would expect.

We used to be with BT, and we used to Sync at 7.6mb, and got a good download speed of 7.1mb, so I know its not the line or anything to do with the wiring in the house. Everything is wired too, so its not wireless interference. Its an odd one!

Macally

10-05-11, 15:34

We are with virgin ADSL and we sync to the exchange at 7161k.. However, our actual speed is very rarely above 1mb.

But I am starting to think that its actually a DNS issue or something similar. Pages will take minutes to even start loading in. However, I've found that if you request a page and then it starts to load slowly, and then refresh or re click the link, it loads in as fast as I would expect.

We used to be with BT, and we used to Sync at 7.6mb, and got a good download speed of 7.1mb, so I know its not the line or anything to do with the wiring in the house. Everything is wired too, so its not wireless interference. Its an odd one!
Have you spoke to Virgin about the issue? Maybe give them your BT speeds as comparison. They should be looking into it for you if it's an issue.

Aaron

10-05-11, 15:36

Yep, spoken to them about it and also the 5 weeks without any internet access at all. Currently raising another complaint with them...!

leviaxxan

11-05-11, 12:25

For example if you connect at 8128Kb/s to the exchange, BT will limit that to 7250Kb/s throughput.

You'll never actually get above that 7250Kb/s (906KB/s) speed - it just isn't possible unless you can get round BT's IP Profiling system which I don't even know if it is possible.

See this:

http://kitz.co.uk/adsl/IPprofile.htm

The highest IP profile on the up to 8Mb product is 7150 so that's the theoretical maximum ignoring overheads.

If the line is LLU and the ISP has simply restricted it to 8Mb then it *is* possible to get more than 7150 on what appears to be an up to 8Mb line.

jaff90110

15-05-11, 19:03

I've got a bad experience with Virgin before it was fine for 4 months after that getting problem with their router it has to turn off and turn back on again every time when got a problem and the customer service not good either and now got broadband with O2 happy ending!