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View Full Version : ****ed Off ! - Aria Complaint



Micky007
16-07-08, 15:41
YES, i have a complaint for Aria, hard for some to believe but here it is.

Grrrrr so i get to Aria to collect my PC. I get there and a guy said i need to pay £41.13, i asked him why, and he said because my hard drive wasnt broken. So i said to him "my hard drive??" and he said yea and i would have to go to the sales desk to pay.

So off i went to the sales desk to pay £41.13 and i still couldnt understand why i had to pay because my hard drive wasnt broken when the reason my pc was in had nothing to do with my hard drive so im a little confussed.

Also i have 2Yrs-ONSITE warranty which i paid for which means they should have come to my house and fixed it then and there instead of meaning having to come and bring and pick my pc up and im 100% sure that my warranty i paid for (they no longer sell) covered parts & labour.

But again that leaves me to think why i should need to pay as when i rang up before i went to Aria to collect it i asked him what was wrong with it and he said it was because the heatsink was not properly connected and also some wires where in the wrong place or somthing. Now again, wtf, Aria are the ones who built this pc and Aria have always had my pc for repairs etc... never sent it to a local pc shop since i have the warranty so thats their fault not mine !

So again, why did i just have to pay £41.13 !!!

:evil::evil::evil::evil::evil::evil::evil::evil::e vil:

PS: also why was i not told about this charge, i rang him up before i came to pick it up and also he left a message on my answering phone and did not say anything about a charge. thank god i brought my Visa.

jonwoad
16-07-08, 15:44
Micky, I think you better fone cserve

coiler
16-07-08, 20:09
also why didn't you question it before you paid? If I wasn't sure what I was paying for anywhere i certainly wouldn't hand my card over!

Micky007
16-07-08, 22:53
also why didn't you question it before you paid? If I wasn't sure what I was paying for anywhere i certainly wouldn't hand my card over!

Well here was my options:

Either pay and get my pc back, or dont pay and dont get my pc back lol

I needed my pc back as i had to create a half page advertisment to go in the newspaper and the deadline is tomorrow so iv got that done now so i needed the PC back today thats why i paid.

jonwoad
16-07-08, 23:02
I'll see if I can get to the bottom of it for you Micky, right off to bed now.

Micky007
16-07-08, 23:22
I'll see if I can get to the bottom of it for you Micky, right off to bed now.

lol Jon and his awsome 3G broadband !

:lol:

So does this mean i dont have to contact CS? Also will you be finding out what i should do about the CPU Temp as if you havent read the topic my real CPU Temp is 50/51 and thats just browsing the internet or should i contact tech guys again?

Tell them to read my CPU topic but dont show them my complaint lol, i can see it now.

Ohhhhhh so your Micky007 are you?
Erm...... Yea...... :( *scared*
Ok we will have your pc fixed in no time
Oh ok great
If you would just like to go in the room on the right and take a seat it will be sorted in a few mins.
Yep ok no problem
1min later - SMASH, BANG, SMASH, SMASH, BANG
Here you go, your pc all fixed
*Looks inside the pc and finds all the components smashed up*

:lol:

Let me know in the morning what your sorting out so i can contact the techs to see whats going on. Im sure they wont be happy seeing me again lol

alexnifty
16-07-08, 23:29
At least in that scenario your not being beaten up by Aria staff in that little room at the same time as your PC...

Or am I giving them ideas? :lol:

Micky007
16-07-08, 23:33
lol i think your giving them some very good ideas :p

ARIA STAFF PLEASE.................. CORNER ME IN A ROOM AND BEAT ME UP !

me see's a court case coming for 1 Million Pounds :p

LOL

alexnifty
16-07-08, 23:37
But you just asked them to hurt you... :P

Micky007
16-07-08, 23:41
lol no because then i wont be able to claim as i asked them to beat me up

jonwoad
17-07-08, 07:56
See i'm even working when I'm not at work... wheres my boss... need payrise lol

Will get back to you when I find out.

Micky007
17-07-08, 10:13
ok :)

coiler
17-07-08, 11:58
Well here was my options:

Either pay and get my pc back, or dont pay and dont get my pc back lol

I needed my pc back as i had to create a half page advertisment to go in the newspaper and the deadline is tomorrow so iv got that done now so i needed the PC back today thats why i paid.

What about option 3

"What exactly am I paying for?" sort out the issue and then take the pc.