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TMBH
03-07-08, 21:27
This card has been running BF2 fine for about a week, so I thought I would try The Orange Box and Crysis. After a matter of minutes (10 Max) system crashes and blue screen of death with a nv4_disp error or whole system just freezes!

Googling the problems tells me its most likely a temp problem due to fan not spinning up to full speed! So I now manually set fan to MAX but same problem!

Both games are running at 1024x786 max with optimal or recommended settings! Even turning down these settings has little to no effect!

PSU is Corsair 520w, Antec case has all 3 120m fans running, CPU is E8400 not overclocking anything all other temps are normal/cool!

HELP

jonwoad
04-07-08, 08:20
Have you tried updating your drivers? uninstall the current ones first.

marsey99
04-07-08, 09:58
you should also run a drivercleaner after you remove the old ones

http://downloads.guru3d.com/Guru3D---Driver-Sweeper-(Setup)-download-1655.html

is a good 1 with full instructions on how to on that site.

TMBH
04-07-08, 12:58
Was already running the latest drivers. But have uninstalled, cleaned and reinstalled.

No change in Crysis, 1.2 patch makes things even worse! Orange box run ok at the moment with fan manually set to 100%. Have noticed that recommended settings are LOWER than my previous GPU setup of X800 (AGP)!!

Not happy with this!

Lynx
04-07-08, 13:22
Tried just installing display drivers or have you tried unoffical drivers?

jonwoad
04-07-08, 13:32
Erm could your psu be failing?

TMBH
04-07-08, 14:06
Official drivers.

Blue screen of death reports nv4_disp error/failure and suggest a fault with hardware or driver. Googling again finds similar reports regarding crashes with 8800GT. Not a temp or power problem its a driver or hardware fail.

Any way of testing the PSU just in case?

jonwoad
04-07-08, 14:14
You can get psu power testers (http://www.aria.co.uk/Products/Components/Power+Supplies/Xilence+ATX+PSU+Tester+with+LCD+Display?productId= 28384)

jonwoad
04-07-08, 14:14
psu not supplying enough current = card not working properly = hardware problem :P

Lynx
04-07-08, 14:27
You could check your voltage levels while you run stress tests see if they fall below 12 or 4.5 etc.

psychochief
04-07-08, 15:25
hi peeps, first post wooooooooooooooohoooooooooo :O

well TMBH im afraid its not good news :S

the alpha dog has the right name, it can be a dog :sad: there are several common major issues that Nvidia has known about for quite some time, the worst and hardest to diagnose are heat problems. i need further info plz.

download ATI tool here :- http://www.techpowerup.com/atitool/ install, leave everything at stock/idle, what temps does the card max out at ??

next, let it find the max overclock, no need to let it back off when it starts to show artifacts, halt max overclock, leave the settings, let it heat up untill it hits its max temp again, what temps you got now ?? (could take 20 mins)

what fan speeds you got and do the speeds increase or decrease ??

what flavour OS you using, and is it 64 bit or 32 bit ??

thatll do for starters :)

the trouble is to check to see if these cards are broken for sure, costs money, ie, you buy an aftermarket cooler, wack it on and everything EXCEPT temps is the same, bummer, back to square one with lots of hard earned beer tokens down the tubes :|

just RMA it you might think, its tested and its not broken, bummer, money and time down the tubes again grrrrrrrrrr :confused:

its not just temp issues that are common either with the 8800GTs either, but lets try the obvious first 8)

jonwoad
04-07-08, 15:35
We have exceptionally low return rates on the 8800gt alpha dogs :)

psychochief
04-07-08, 16:29
well jon i didnt say you had, that probably explains why you dont know much about them lol, sorry, nooooooooooooo dont ban me im a noob :confused:

jonwoad
04-07-08, 16:30
Well they can't be that bad if we dont get them back

psychochief
04-07-08, 16:32
try telling that to Monkey :rolleyes:


bloody hell 4th post and ive been hijacked O_O

jonwoad
04-07-08, 16:36
TMBH, any chance you can try it on another pc?

TMBH
04-07-08, 16:43
So here is what has happened so far!

Idle temp is 47 max
Pressed Find max Core and temp soon gets up to 50, then some artifacts are seen then I get a flickering pale blue screen! Fan speed has hardly changed!

Restart PC and repeats = auto restart within 10 secs

Third attempt happening now!

psychochief
04-07-08, 16:52
artifacts at 50 C, something is seriously wrong, these 8800 GTs can hit 100C without complaining/showing artifacts, whats fan speeds ?? :)

jonwoad
04-07-08, 16:53
TMBH is it under warranty? is it from Aria?

TMBH
04-07-08, 17:00
1 month old from you (ARIA)

jonwoad
04-07-08, 17:02
RMA it, best bet, sounds faulty anyway

TMBH
04-07-08, 17:20
Starting RMA now, cheers for your help.

psychochief: Not able to give you an accurate fan speed as it usually crashes. Would guess that max fan speed was around 1250rpm on auto settings!

jonwoad
04-07-08, 17:21
When it gets back I'll be sure to give it a really good test

psychochief
04-07-08, 18:32
"the trouble is to check to see if these cards are broken for sure, costs money, ie, you buy an aftermarket cooler, wack it on and everything EXCEPT temps is the same, bummer, back to square one with lots of hard earned beer tokens down the tubes

just RMA it you might think, its tested and its not broken, bummer, money and time down the tubes again grrrrrrrrrr"

errrrrrrrrm, great i didnt know aria didnt charge if stuff ISN'T faulty :rolleyes:

even if its broken theres 2 different lots of 8800GT alpha dogs, one of um has no fan control !! the only way to tell is to open the box and inspect the card :sad: the batch numbers dont indicate which is which im afraid :|

theres also specific mobo bios issues (unfixed)

8800 GT BIOS issues. having to flash expensive graphics cards is brown trowser stuff, trust me, its soooooooooo easy to do a FATAL bios flash on a graphics card, you only get the one go, theres no going back, it can even make it worse :S

theres other issues too :confused:

anyhooooos good luck with your RMA TMBH ;)

marsey99
04-07-08, 18:40
so i guess your not a fan of the 88gt then psychochief :)

Monkey
04-07-08, 19:19
try telling that to Monkey :rolleyes:


bloody hell 4th post and ive been hijacked O_O
What the fup are you on about prink.
I havnt got an 8800 alpha dog

jonwoad
04-07-08, 20:49
Marsey check his profile... ati fanboi

Monkey
04-07-08, 21:05
Why is it called being a fanboi?

psychochief
05-07-08, 12:00
whats wrong with you peeps, FFS !!! jon your admin you of all peeps should STAY ON TOPIC :mad:

ive been here for a couple of hours trying to help folks and all i get is attacks/hijacks and flames :|

this isnt about preferences or fanbois, the ati fanboi in my profile is a joke you retards (google it)

do you peeps think ive come here to a tiny outfit like this to make up stuff to shoot graphzilla down, its facts im talkin about FFS !!! IM TRYING TO HELP THIS GUY, you peeps are HINDERING the process so why dont you STFU, EVERYBODY IS STUMBLING ABOUT IN THE DARK HERE NOBODY KNOWS ANYTHING, no wonder theres no techs here, you trolls p*** them off, ive bought a lot of stuff off aria, well no more, your a bunch of ego tripping retards, grow up FFS, over and out BOSS :eek:

Monkey
05-07-08, 12:17
Alright calm down

TMBH
05-07-08, 12:33
Yeah help me please!

RMA process has started but not likely to get confirmation through until after the weekend.

So I decided to run 3DMark06 expecting it to crash which it did but only 1/3
Got this error: IDIRECT3DDEVICE9 : PRESENT FAILED DEVICE LOST (D3DERR_DEVICELOST)

Get a windows error too: http://support.microsoft.com/?kbid=293078

Not really sure if that helps matters though

PeterStoba
05-07-08, 13:16
ive been here for a couple of hours trying to help folks and all i get is attacks/hijacks and flames :|



do you peeps think ive come here to a tiny outfit like this to make up stuff to shoot graphzilla down, its facts im talkin about FFS !!! IM TRYING TO HELP THIS GUY, you peeps are HINDERING the process so why dont you STFU, EVERYBODY IS STUMBLING ABOUT IN THE DARK HERE NOBODY KNOWS ANYTHING, no wonder theres no techs here, you trolls p*** them off, ive bought a lot of stuff off aria, well no more, your a bunch of ego tripping retards, grow up FFS, over and out BOSS :eek:

That helped

mac124
05-07-08, 13:32
Does battlefield still work ok? If so i doubt it is hardware tbh.

I have done a quick google and it seems this error (IDIRECT3DDEVICE9) is not uncommon and not just with 8800gt but is seems common with HL engine games.

Some people have "fixed" it by changing resolution to something like 800x600, exiting the game then restarting and resetting resolution to what they were playing before, others seem to fix it by closing IM progs / P2P progs / Updating DirectX to latest version.

Try installing this, if you haven't already, and see if that helps.

http://www.microsoft.com/downloads/details.aspx?FamilyID=1c190175-7b26-4916-8e5f-6f88a5bc09c5&DisplayLang=en

Unfortunately from what i have found on my brief search there doesn't seem to be a definative answer.

TMBH
05-07-08, 13:59
Thats the June 06 version. I have June 08!

Checking Battlefield 2 now.

Lynx
05-07-08, 14:05
Hijacks and flames? No ones insulted you and no one has done anything wrong. You have the problem if you cant handle a bit of off topic, this forum is a friendly place where we chat freely without worrying if we are gonna get insulted or shouted at like your doing. If you dont like our communial nature and friendly chatter, even if off topic, then leave.

Have you tried a complete reinstall? My ati card performed slower than it should consistantly till i reinstalled, a new slate and new drivers etc.

mac124
05-07-08, 14:13
Thats the June 06 version. I have June 08!

DOH! :redface: My bad, though sometimes rolling back to an older driver etc sometimes does fix things, maybe not quite that old though.

Could be voltages as previously mentioned does your motherboard come with a utility for monitoring power rails, i assume everything is ok under no load / general use surfing etc?

TMBH
05-07-08, 15:02
Hijacks and flames? No ones insulted you and no one has done anything wrong. You have the problem if you cant handle a bit of off topic, this forum is a friendly place where we chat freely without worrying if we are gonna get insulted or shouted at like your doing. If you dont like our communial nature and friendly chatter, even if off topic, then leave.

Have you tried a complete reinstall? My ati card performed slower than it should consistantly till i reinstalled, a new slate and new drivers etc.

Yes , still no joy.


DOH! :redface: My bad, though sometimes rolling back to an older driver etc sometimes does fix things, maybe not quite that old though.

Could be voltages as previously mentioned does your motherboard come with a utility for monitoring power rails, i assume everything is ok under no load / general use surfing etc?

BF2 runs fine, but its not exactly testing the hardware, my X800 ran that at high no probs.

Checking mobo voltages etc now

Lynx
05-07-08, 15:07
Run something like systool found on techpowerup website, that shows voltages.

mac124
05-07-08, 18:56
BF2 runs fine, but its not exactly testing the hardware, my X800 ran that at high no probs.

Checking mobo voltages etc now

Same resolution etc?

Could try stressing the system whilst monitoring the voltages with Atitool with the 3D View spinny cube on. Using something like Lynx suggested or Everest Ultimate Edition.

Though the only real way of checking voltages is with a multimeter.

SimCity
05-07-08, 20:36
Why not just return it and get another?

Sim

marsey99
05-07-08, 22:14
there are many reasons to that error code m8 mostly it due to an unsuccessful overclock, i have had it few times when i have had to give my cpu more volts to get my gpu stable, how bizare is that but it worked.

TMBH
06-07-08, 14:08
Busy day today so here is a quick update of situation.

My Spec:
CPU: Intel E8400
MOBO: Asus P5Q Deluxe
GPU: XFX 8800GT Aplha Dog
PSU: Corsair HX 520w
RAM: OCZ 2GB PC2-8500 Intel Optimized Titanium Edition (http://www.aria.co.uk/Products/Components/Memory/DDR2/DDR2+1066+%28PC8500%29/OCZ+2GB+PC2-8500+Intel+Optimized+Titanium+Edition+%282x1GB%29+ ?productId=29108)
Soundblaster XFI
Windows XP SP3 32bit

Have installed supplied mobo monitoring software.
Vcore: 1.13v
+3.33v: 3.33v
+5: 4.94 (fault has been reported but no details)
+12: 12.04v

I have latest BIOS installed but temp is sometime reported wrong, to confirm I am running the latest BIOS which is supposed to fix this!! Right now it says my CPU temp is 112C evrything else says its normal!

As for the fault on +5. I have seen this appear twice but I have no further details and I have not been able to repeat it since yesterday. Other monitoring software have not reporte any power/voltage problms!

Running the System Stability Test with EVEREST Ultimate Edition I have run the Stress CPU, FPU, Cache and System memory together. Several times in a row the test aborted reporting a hardware failure! Other times it seems to run fine!

Also ATI tool has worked on a few occasions. Previously it would last 9 secs before showing artifacts and distorting screen before resetting! I have been able to get it to run for over 20 mins!

:mad:Tomorrow I am going to strip down PC and check all connections etc

If anyone else has some advice particulary on running the stress tests I would be gratefull!

mac124
06-07-08, 15:10
You mention a fault on the 5v rail, what exactly is the fault? 4.94v is well within the limits.

Looking at the memory if you are running it at the rated speed it looks like it needs a minimum of 21.v upto 2.3v which, unless you set it manually, i very much doubt it will be beeing supplied (sorry if this has already been mentioned).

TMBH
07-07-08, 10:49
NO details on fault, but this is from the software reporting cpu temp of upto 228C! So not sure how reliable it is. Other temp/volt monitors show completely normal levels! Also when temp was reported at 228C or other ridiculus levels it would flash red, play an alert sound and an entry was placed into the log. When it reported a fault it just had "fault" written in white, no red alert or sound and no log report?

Memory seems to be good. The test I have run (in windows) all seem to work fine. I did set voltage to 2.3 anyway but windows refused to boot! Which I did find a bit odd as Im sure the RAM support this voltage?

Dismantling PC now!

TMBH
07-07-08, 11:48
ATI TOOL ERROR REPORT/LOG FILE

2008-07-07 11:35:08 D Found NVIDIA device: 0x10DE 0x0611 bus 1 dev 0
2008-07-07 11:35:08 D fbPhy: 0x0, mmrPhy: 0xF6000000.
2008-07-07 11:35:08 D mmapped mmr to 0xE90000
2008-07-07 11:35:08 D F75373 temp chip detection: failed (VendorID)
2008-07-07 11:35:08 D ADT7473 temp chip detection: failed (VendorID)

When this happens system will become unresponsive and crash, sometimes showing nv4_disp error/failure before restarting