View Full Version : virginmedia exciting changes
https://my.virginmedia.com/holding/
We're making some exciting changes.
All will be revealed... Tuesday at 4pm.
Wonder what thats all about. ?
new site.
fancy, https://identity.virginmedia.com/vm_sso/idp/requestAssertion.action?SAMLRequest=fVLLTsMwELwj8Q %2BW73m1HCqrCSqgikoFIho4cHOdbePUsYPXaeDvcdNWwAGOHo/nsd7p9UejyB4sSqNTmoQxJaCFKaXepvSlmAcTep1dXkyRN6pls 85V%2BhneO0BH/EuNbLhIaWc1MxwlMs0bQOYEW80elmwUxqy1xhlhFCWLu5RWqq7 Ltt2UdVtVTb3biVaUICtRgayNaoDXINa6ouT1HGt0iLVA7GCh0 XHtPBQnSRCPg9GoiCcsmbCr8Rsl%2BcnpRupjg/9irY8kZPdFkQf506oYBPayBPvo2SndGrNVEArTHOxzjij3Ht5w hUDJDBGs8wFvjcauAbsCu5cCXp6XvqVzLbIo6vs%2B/JaJeKSd6o1V5fEokGbDbNlQz/4Y6v/h%2BdmcZt/y0%2BiHVHb6s0OVxV1ulBSfZKaU6W8tcOd7ONv5GnNjG%2B7%2 BdkvCZEBkGWwGKus0tiDkRkJJSZQdXX8vh1%2BZLw%3D%3D&RelayState=https://www.google.com/a/ntlworld.com/ServiceLogin%3Fservice%3Dmail%26passive%3Dtrue%26r m%3Dfalse%26continue%3Dhttp%253A%252F%252Fmail.ntl world.com%252Fmail%252F%26bsv%3Dllya694le36z%26ltm pl%3Ddefault%26ltmplcache%3D2
That link takes me to the current broken webmail login page.
Unless it's beause the link to the webpage has your session ID in the link. ?
Might be an idea to edit it out seeing as VirginMedia is currently flakey. :D
Hmm, wonder what this could be :popcorn:
Knowing virginmedia thier idea of a exciting changes is just a few extra colours on the webpage.
Probably just faster email server rofl
No throttling users for 'unlimited' broadband...
Exciting changes we have now moved STM from 3.00 pm to 5.00 pm:rolleyes:
worse internet service for all!
50meg and tivo are going to be free to vip customers ;)
The webmail services migrated over to google servers ages ago,
cant importation gmail. :D
Anything "exciting" announced by a commercial company just means that the salesmen got a bonus!;):rolleyes:
Sniperdude
22-03-11, 14:00
its meant to be a total revamp of the site and customer zone haha it was only meant to take 2 days this is day 4 lol
50meg and tivo are going to be free to vip customers ;)
With all day STM :rolleyes:
We're making some exciting changes.
We hope to be back on Wednesday 23rd March.
We had planned to have everything ready for Tuesday 22nd March, and we're very sorry it's taking longer than we hoped. Find out more about what we're doing.
http://community.virginmedia.com/t5/Announcements/My-Virgin-Media-downtime/m-p/409509#U409509
They're finally fixing my (and others in my area) internet after 18 months?!! This is great news!
Have to wait and see.....
LOL there's a shocker. NTL, sorry VM mess it up.
Sniperdude
22-03-11, 23:19
haha they said Sunday Monday Tuesday now Wednesday
LOL there's a shocker. NTL, sorry VM mess it up.
Perhaps as a whole but 'certain' staff members take pride in what they do and thrive to be as helpful & professional as possible - if only such a person was on the forums.... oh wait :rolleyes:...
I worked for them for five years. I know what they are like.
Sniperdude
22-03-11, 23:24
very few bigians working at virgin tho
great when you get a uk call centre its like hitting the jackpot but it can soon become disappointing depending on who answers
Like most places - experience, intelligence and dedication depends on the department you work in :)
Indeed, since they made much of the workforce redundant and shipped it off to India, it does seem worse than I remember when I worked there.
very few bigians working at virgin tho
great when you get a uk call centre its like hitting the jackpot but it can soon become disappointing depending on who answers
they have webtrawlers that hunt down good and bad news about them and take it onboard as feedback but if they ever came across something i had written - i dont think id get into trouble for it as i do my best to help someone even if its just to point them in the right direction :)
Sniperdude
22-03-11, 23:30
Like most places - experience, intelligence and dedication depends on the department you work in :)
yup especially in the fanboy department where you work ha
Added after 2 minutes:
they have webtrawlers that hunt down good and bad news about them and take it onboard as feedback but if they ever came across something i had written - i dont think id get into trouble for it as i do my best to help someone even if its just to point them in the right direction :)
but they only have to go as far as virgin forums to see?
yup especially in the fanboy department where you work ha
i go home each day knowing ive worked to the best of my ability, my feelings would be the same no matter where i worked
Sniperdude
22-03-11, 23:32
the CEO's office rings me now I don't have to complain anymore
my line is due to be fixed tomorrow after about 4 months of issues..............hope it happens this time
much like other things its all about where you live, telewest guys have been great from my xp in the past while I have read ntl were shocking.
I think it must be that north south divide :p
There are always individuals such as yourself in many call centres. However most of the people are not like that regrettably. As Sniper says, it's totally pot luck who you speak to and if they can be bothered to actually help you. This goes pretty much for any call centres. Where I am currently, there are a number of individuals I would not recommend you speak with.
Sniperdude
22-03-11, 23:48
I was a blueyonder telewest customer I have to say they had an excellent customer service all run by a call centre here in Liverpool....Award winning many times
virgin took over and its all gone to poo no awards for virgin.
I once phone up the 50Mb team told them my line is really slow am getting 20Mb max
Guy asks what cables I use? I told him Cat 5 he reply's. that's your problem
you need cat 5E I actually LOL'd in his ear explained to him it was ok the day before
I hadn't need CAT5E for the past few months and it worked
fine and i read him the wiki on cat5 is good for over 100mb
at this point he became very rude and I told him to put his supervisor on who tried to blame my router that wasn't even plugged in LOl
you couldn't make it up
why do you assume IAN is in C/S seems odd shouldn't you be guarding RB lol
Sigh, did he really say that about cat5?
Cat5 = 100mb.
Cat5e = 1000mb.
Cat6 = 10000mb.
If I recall anyhow.
Mr. Strawberry
23-03-11, 12:04
Sigh, did he really say that about cat5?
Cat5 = 100mb.
Cat5e = 1000mb.
Cat6 = 10000mb.
If I recall anyhow.
yep that looks right to me
After all that it was just an update to " My Virgin Media " bills, payments and account page.
http://community.virginmedia.com/t5/Announcements/My-Virgin-Media-is-back-online/td-p/411023
Rather a let down lol. I was expecting it to be as such. They usually go on and on about nice things they introduce.
i was expecting a speedy gonzales to deliver a cheesecake to me.........
Mr. Grapes
23-03-11, 13:38
@bigian... were you with them in the Barclay Knapp era?
that was depressing. the way they always managed to fiddle the bonus structure to make sure that no-one (except those in upper management) got what they were expecting. they changed the rules every time (and only announced them after the final year results came out...
(I was working in ntl:broadcast at the time. got made redundant just after the division got sold off and became Arqiva)
Rather a let down lol. I was expecting it to be as such. They usually go on and on about nice things they introduce.
Yeah i thought it was going to be a complete revamp of VirginMedia Website.
At least the login page is better :p
I clicked on service status and
You will currently be experiencing problems accessing email.. Our engineers are aware of this issue and are currently working to fix it fast. We apologise for any inconvenience this may be causing.
For updates on this ongoing issue please go to the following link: - www.virginmedia.com/emailaccess.
Date Issue raised:March 24 2011, 14:10
Estimated repair time:March 26 2011, 22:00
Fault reference:F001554384
2 days.. wow lol
doctorfonz
26-03-11, 22:29
I believe they made some changes to the email sign-in page too... As their email is actually just hosted by Google and looks like branded Gmail they only have the signin page on their end.
Still, they managed to **** it up as email services went down on the 23rd/24th for a number of Virgin customers, including old NTL customers with ntlworld domain as email. The Register ran an article about it.
Still, I'm patiently waiting for VM to upgrade my upload speed to 5Mb in July (currently 1.75Mb) and in September we should have 100Mb availability - hopefully with 10Mb upload.
Speaking of which - is there anyone here with VM 100Mb who can confirm the upload speed. Their website is a nightmare for finding these things out!
I believe they made some changes to the email sign-in page too... As their email is actually just hosted by Google and looks like branded Gmail they only have the signin page on their end.
Still, they managed to **** it up as email services went down on the 23rd/24th for a number of Virgin customers, including old NTL customers with ntlworld domain as email. The Register ran an article about it.
Still, I'm patiently waiting for VM to upgrade my upload speed to 5Mb in July (currently 1.75Mb) and in September we should have 100Mb availability - hopefully with 10Mb upload.
Speaking of which - is there anyone here with VM 100Mb who can confirm the upload speed. Their website is a nightmare for finding these things out!
You might be lucky and get the upload speed earlier. I got mine like 1-2 months earlier. As for 100Mb in Reading it's still 'Being planned', I would imagine the upload is 10Mb though. I'm sure they said that as well.
Throttling for all! \o/
They already practice this :p
No, actual throttling :| It's the next logical step to stop people from using too many broadbands each day.
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