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RawZ
01-02-11, 08:45
Hi Guys,

As most of you have heard, Intel has an issue with the latest Chipsets (NOT CPUs). We have taken the appropriate action to remove all products from the website including systems & bundles.

Please read the important information accross the web regarding SATA ports.

http://www.guardian.co.uk/technology/2011/jan/31/intel-warns-cost-chip-fix

Please do not panic. As you can imagine, we will be getting a lot of phone calls today, so please be patiant. This is a precautionary measure.

I'll update this OP with more info as it comes to me.

EDIT: Intel are releasing an offical statement within the next hour. Will keep you posted.


EDIT 2: We have decided to bring all systems, bundles and boards live on the site again. Right now there is no need to return any items or systems to us unless Intel state otherwise with a global announcement. If there is a recall, we will inform you here and all customers will be covered for your peace of mind. I know there is a lot of confusion right now, rumours and a bit of misleading info floating across the web, but rest assured, we will look after you no matter the outcome. For most of you, you could well be OK; 5% globally to be affected within the next 3 years is a 1:20 chance, but it's better to be safe than sorry. I'll keep you updated here with any info that comes to us over the next coming days.

EDIT 3: Intel will launch a statement tomorrow.

Pullen
01-02-11, 08:48
Hmmmm so Sata degradation isn't as slow as people think, gutted lol. :popcorn:

Snakedoc
01-02-11, 08:49
This is why I never adopt early.

EzyRyder
01-02-11, 08:52
Glad I didn't buy now. Bulldozer can't come soon enough for me then! :)

callumburns
01-02-11, 08:55
Glad I didn't buy now. Bulldozer can't come soon enough for me then! :)

me neither :D cant wait!

aspdend
01-02-11, 08:56
Glad I didn't buy now. Bulldozer can't come soon enough for me then! :)

Just what I was thinking, AMD must be loving this

wuyanxu
01-02-11, 08:56
i missed the bullet so close.

i got my Lynnfield i5 750 + P55 over a week before its release, from Asus. if it had such problems, i'd have to deal with Asus directly, with no retailer recept. so lucky it wasn't P55.

Ice Tea
01-02-11, 09:04
Well done Rawz and Aria for swift action on the news going public and not playing a wait and see game as alot of shops tend to do in these type of situtations. :thumb:

droid
01-02-11, 09:11
Still showing one on the site guys:
http://www.aria.co.uk/SuperSpecials/Other+products/Intel+Core+i7-2600K+3.40GHz+%28Sandybridge%29+Socket+LGA1155+Pro cessor+-+OEM+?productId=43574

Good work on clearing the others so quickly though :)

callumburns
01-02-11, 09:20
best putting hard drives and ssd's into the 6Gb/s ports and putting dvd drives and other less valuable devices into these dodgy 3Gb/s ports just incase then.

wuyanxu
01-02-11, 09:23
I would be turning my PC off then.
it only affects the 3Gbps P67 ports. so as callum said, plug them into the two 6Gbps ports, and unplug the rest or plug them into other controller ports.

Spaceboy
01-02-11, 09:23
best putting hard drives and ssd's into the 6Gb/s ports and putting dvd drives and other less valuable devices into these dodgy 3Gb/s ports just incase then.

Das good advice :thumb:

Jackster
01-02-11, 09:29
This is why AMD rules!

wuyanxu
01-02-11, 09:32
An excellent interpretation by Bindi on bit-tech forum:
http://forums.bit-tech.net/showthread.php?p=2564977#post2564977


If it admits to a [I]statistical anomaly and spends $700 Million on reissuing motherboards, when business' consider Intel products they have the confidence that parts on the market are 100% reliable. Reliability and confidence is Intel's business model. Well done to Intel for sticking to that, unlike Nvidia that tried to brush its 'bumpgate' under the carpet, until it caved under a mountain of RMAs.

EzyRyder
01-02-11, 09:37
Still showing one on the site guys:
http://www.aria.co.uk/SuperSpecials/Other+products/Intel+Core+i7-2600K+3.40GHz+%28Sandybridge%29+Socket+LGA1155+Pro cessor+-+OEM+?productId=43574

Good work on clearing the others so quickly though :)

There is no problem with the CPU's though, only the motherboards.

Dave22
01-02-11, 09:40
So where do people like me stand? Do we need to return our rigs? :(

Edit: Just rang CS and its highly unlikely we are affected, since the chips involved wont have even reached UK yet. :woot:

RawZ
01-02-11, 09:40
OP Updated.

Pullen
01-02-11, 10:03
An excellent interpretation by Bindi on bit-tech forum:
http://forums.bit-tech.net/showthread.php?p=2564977#post2564977

You going out with him or something? Lol.

wuyanxu
01-02-11, 10:04
So where do people like me stand? Do we need to return our rigs? :(

Edit: Just rang CS and its highly unlikely we are affected, since the chips involved wont have even reached UK yet. :woot:
lol, nice one CS. :rolleyes:


having re-read Anantech's article, it seems like just a leaky gate, a wrong gate in at the wrong voltage. solution is simple: use SATA 6Gbps ports or other controller ports. avoid using the 4 SATA 3Gbps provided by P67/H67 chipset.

eg, only use the dark blue and white ports on this Asus motherboard. don't use blue port and you will NEVER see this problem. use the blue port and you'll only see problem after a few years.
http://images.anandtech.com/reviews/cpu/intel/sandybridge/review/_DSC7078sm.jpg





well, if Pullen ever says interesting things, i'll even quote pullen. :P

El Wayneo
01-02-11, 10:04
I think he wants a job there.


Recently he is loving bittech and not scared to show it!

redrooster303
01-02-11, 10:05
For people that installed the drivers off the disc and own the p8p67 deluxe (maybe the pro aswell) if you haven't used the marvel 6gb/s sockets yet you probably won't have updated the drivers for them.
In the device manager you will see a driver under storage that has an exclamation mark over it. This is because the driver disc has an error somewhere and installs the wrong driver (it will say ACS-6xxx for the driver name) and thisd stops the correct drivers from being installed. When you try to use the marvel 6gb/s sockets the hard disc won't show up (the dodgy driver causes other errors aswell) so you need to delete the ACS driver then restart. When you have restarted you will notice that windows installs all the correct drivers automatically for the marvel controller and some other things aswell.
If you don't have this exclamation mark over an ACS-6xxxx driver then don't bother.
I found this on the ASUS site when I couldn't get my marvel controller drivers and HDD to show up in windows, a few people have had the same issue.

NickCPC
01-02-11, 10:08
Interesting we have 78 people viewing this thread.

Will move my drives over later, am busy atm. Nice spot on the Anand article Wyx, sounds about right to cause something like this.

joker3327
01-02-11, 12:57
Update from Asrock...

http://www.asrock.com/news/events/201102ex/index.html

The extreme 6 has 6 sata 3 ports.... not sure I need more lol....

EzyRyder
01-02-11, 12:59
Update from Asrock...

http://www.asrock.com/news/events/201102ex/index.html


My god, their english is awful! :D

Robin
01-02-11, 13:01
My god, their english is awful! :D

For native Mandarin speakers, they have managed to convey a technical issue in english quite well...

joker3327
01-02-11, 13:02
My god, their english is awful! :D

Could be the reason why they made a picture lol !!:surprised:

8woodj
01-02-11, 13:05
But I purchased a SB system last week and noticed last night that my hard drive was very slow with what seemed a fairly constant amount of I/O as if it were doing a AV scan.

Not entirely sure what to do as I have important data on that drive. Would I be right in thinking that the problem is "only" affecting the chipset so if i were to move the hard drive to one of the SATA3 ports or into another non SB system the drive would return to normal with no ill affect or has some damage already started to occur to the drive meaning it could fail? Any advice guys as I really don't want to lose that drive?

wuyanxu
01-02-11, 13:07
For native Mandarin speakers, they have managed to convey a technical issue in english quite well...
hehe, as a native Mandarin speaker myself (well, i had forgotten how to write, but can still speak fluently), i can totally see how they ended up with those wording. it's more or less straight translate from Mandarin grammar to English. aka, Chinglish.

joker3327
01-02-11, 13:09
But I purchased a SB system last week and noticed last night that my hard drive was very slow with what seemed a fairly constant amount of I/O as if it were doing a AV scan.

Not entirely sure what to do as I have important data on that drive. Would I be right in thinking that the problem is "only" affecting the chipset so if i were to move the hard drive to one of the SATA3 ports or into another non SB system the drive would return to normal with no ill affect or has some damage already started to occur to the drive meaning it could fail? Any advice guys as I really don't want to lose that drive?

The SATA 3 ports are fine its the SATA 2 ports with the issue.... as long as you are using the SATA 3 ports you will be fine

NickCPC
01-02-11, 13:13
But I purchased a SB system last week and noticed last night that my hard drive was very slow with what seemed a fairly constant amount of I/O as if it were doing a AV scan.

Not entirely sure what to do as I have important data on that drive. Would I be right in thinking that the problem is "only" affecting the chipset so if i were to move the hard drive to one of the SATA3 ports or into another non SB system the drive would return to normal with no ill affect or has some damage already started to occur to the drive meaning it could fail? Any advice guys as I really don't want to lose that drive?
In addition to what joker said, it currently seems chances are there won't have been any damage done to the drive in the timeframe you've been using it for. Just plug it into a SATA3 6Gbps port and you'll be fine.

8woodj
01-02-11, 13:15
The SATA 3 ports are fine its the SATA 2 ports with the issue.... as long as you are using the SATA 3 ports you will be fine

Thanks Joker3327 that's the sort of reply I was hoping for! Just wasn't entirely sure if the problem with the chipset would propergate itself as causing physical damage to the drive.

EzyRyder
01-02-11, 13:16
hehe, as a native Mandarin speaker myself (well, i had forgotten how to write, but can still speak fluently), i can totally see how they ended up with those wording. it's more or less straight translate from Mandarin grammar to English. aka, Chinglish.

I am a Spanish native myself but that Asrock press release just looks unprofessional IMO.

duongnt
01-02-11, 14:24
An excellent interpretation by Bindi on bit-tech forum:
http://forums.bit-tech.net/showthread.php?p=2564977#post2564977

So it only affects the 3gb SATA port, the 6gb are fine. It is not really a big deal as other website has described

cinek
01-02-11, 14:41
So it only affects the 3gb SATA port, the 6gb are fine. It is not really a big deal as other website has described

if you have 2x sata 3 ports & only have 1 HDD, then yeah, you're fine, but if you have 2 HDDs you're not. 1st sata 2 port == 1 hdd, 2nd sata 2 port == 2hdd - where are you going to plug your optical drive in? Yes it should work ok for 3 years - but what if it fails before that and you do not replace your mobo?

callumburns
01-02-11, 14:43
if you have 2x sata 3 ports & only have 1 HDD, then yeah, you're fine, but if you have 2 HDDs you're not. 1st sata 2 port == 1 hdd, 2nd sata 2 port == 2hdd - where are you going to plug your optical drive in? Yes it should work ok for 3 years - but what if it fails before that and you do not replace your mobo?

then get another optical drive for like a tenner? its hardly gonna kill it unless your constantly burning disks or playing games/dvds etc on the drive.

andyn
01-02-11, 14:48
Annoying if you wanted an SSD boot drive and 2x2TB disks in raid for data, though. Quite a common setup for enthusiasts, I'd have thought.

Alfizzle
01-02-11, 14:54
well im going to be using 2 ssd in raid, 1tb hdd and an optical drive.. to be honest i dont know what all the fuss is about, yes theres a problem, yes there fixing it and yes your probably going to be ok right up untill they supply us with the revised boards .. by that time z68 will be out and most people will be upgrading to that anyway. i know i will be!.

cinek
01-02-11, 15:02
then get another optical drive for like a tenner? its hardly gonna kill it unless your constantly burning disks or playing games/dvds etc on the drive.

did you bother to read the news? It's not the drives that will fail, it's the sata connectors....

you gonna tell the same thing to people that have similar setups to the one andyn (http://forums.aria.co.uk/member.php?u=9086) describes above? (http://forums.aria.co.uk/member.php?u=9086)

joker3327
01-02-11, 15:23
did you bother to read the news? It's not the drives that will fail, it's the sata connectors....

you gonna tell the same thing to people that have similar setups to the one andyn (http://forums.aria.co.uk/member.php?u=9086) describes above? (http://forums.aria.co.uk/member.php?u=9086)

if your going to do that then a SATA raid card is your best bet anyway...

http://www.aria.co.uk/Products/Components/Controller+Cards/Raid+Controllers/Arianet+2+PORT+SATA+Raid+Card+?productId=28867

chelseascum
01-02-11, 15:42
I was planning to run 2x1TB hard drives (not raided), an SSD and a DVD drive. Can't really do that if I have to stick to SATA ports 0 and 1.

ThunderFlash
01-02-11, 15:53
So as far as I understand it is; there is a fault in the CPU which over time can cause loss of connection between a SATAII port and your hdd/optical/whatever. Your drive won't be harmed. Am I right?
If this occurs, do all the SATAIIs go or just one port?

campervanman
01-02-11, 15:59
So as far as I understand it is; there is a fault in the CPU which over time can cause loss of connection between a SATAII port and your hdd/optical/whatever. Your drive won't be harmed. Am I right?
If this occurs, do all the SATAIIs go or just one port?

Nothing wrong at all with the CPU they are fine it is the chipset that is causing the apparent issue.

RawZ
01-02-11, 16:08
OP UPDATED.

wuyanxu
01-02-11, 16:08
So as far as I understand it is; there is a fault in the CPU which over time can cause loss of connection between a SATAII port and your hdd/optical/whatever. Your drive won't be harmed. Am I right?
If this occurs, do all the SATAIIs go or just one port?
as campervanman said, it's the input-output controller, aka southbridge, aka PCH, aka P67H67 chipset.

CPU is fine, as far as we know.

ThunderFlash
01-02-11, 16:13
Yeah my bad. Gonna probably plug in my optical into a Marvell controller...
Not a massive deal tbf, they probably could have brushed it under the carpet, fairplay they didn't, i'm not overly concerned, noone should be :)

RawZ
01-02-11, 16:47
OP UPDATED.

sunjoo
01-02-11, 16:49
http://www.youtube.com/watch?v=GzZzMXr0rfs

ThunderFlash
01-02-11, 16:53
Right decision. It's not that major.

Themanhunt
01-02-11, 17:40
There is a recall, I saw it on Intels site.

Terbinator
01-02-11, 18:42
Myface.jpg when people keep calling it SATA3.

Retron
01-02-11, 19:21
Myface.jpg when people keep calling it SATA3.
It's "SATA Revision 3.0" to give it its proper name - SATA 3 is the obvious shorthand. Unless, that is, I've missed the point entirely of that comment! :P

Terbinator
01-02-11, 19:25
It's "SATA Revision 3.0" to give it its proper name - SATA 3 is the obvious shorthand. Unless, that is, I've missed the point entirely of that comment! :P

I would argue it isn't the *obvious* shorthand given SATA6 is the moniker mostly banded around - but thats just me.

cruciate
01-02-11, 19:25
I think he is wanting us all to call it Sata 6Gbps so we don't confuse it with sata II which could also be called Sata 3Gbps.

Personally I shall continue calling it sata3, cos I can't be bothered typing 6Gbps when a 3 will do

Edit: just seen your reply, Terbinator old chum...
So I can call it sata6? That'll ding dang do for me :thumb:

Themanhunt
01-02-11, 19:35
Sata 3 is the official and most (or should be) used term for it.

The bastards who also say "Sata 6gbps" should also be shot.

Terbinator
01-02-11, 19:40
Sata 3 is the official and most (or should be) used term for it.

The bastards who also say "Sata 6gbps" should also be shot.

http://www.upload3r.com/serve/010211/1296589202.jpg

Edit: Have fun shooting up Aria's product descriptions, then.

wuyanxu
01-02-11, 22:15
Sata 3 is the official and most (or should be) used term for it.

The bastards who also say "Sata 6gbps" should also be shot.
where is your claim based upon?


Note that just like SATA 3Gbps should not ever have been called "SATA II", SATA 6Gbps should never be referred to as "SATA III" according to the official SATA-IO documents. And rightly so, because it's confusing to consumers!
source: http://www.bit-tech.net/hardware/storage/2009/11/16/investigating-sata-6gbps-performance/1

without citation, claims are presumed false.

munji
01-02-11, 22:36
*sigh*

I'm confused..

http://www.aria.co.uk/Systems/Gaming+Range/Titan/Carbon+GT+Gaming+PC+?productId=43506

Will it work? Will i get it? As far as i can tell that motherboard should be ok with the system i've chosen, but i dunno who to listen to! :(

Took me bloody ages to make my mind up and go for that.. :knock:

:drool:

redrooster303
01-02-11, 22:47
*sigh*

I'm confused..

http://www.aria.co.uk/Systems/Gaming+Range/Titan/Carbon+GT+Gaming+PC+?productId=43506

Will it work? Will i get it? As far as i can tell that motherboard should be ok with the system i've chosen, but i dunno who to listen to! :(

Took me bloody ages to make my mind up and go for that.. :knock:

:drool:

You'll get it mate, Aria will probably just put your drives on the sata6 ports (or sata 3, or sata 6gb/s whatever you call them) and all will be well until they recall the boards in april/may and then you'll get a new board.
The fault does not include the 6gb/s ports only the 3gb/s ports.

ThunderFlash
01-02-11, 22:51
You'll get it mate, Aria will probably just put your drives on the sata6 ports (or sata 3, or sata 6gb/s whatever you call them) and all will be well until they recall the boards in april/may and then you'll get a new board.
The fault does not include the 6gb/s ports only the 3gb/s ports.

Spot on.

No need to panic.

munji
01-02-11, 23:12
Thanks RedRooster and Thunderflash.. Happy-er now :D :thumb:

Retron
02-02-11, 04:35
where is your claim based upon?


source: http://www.bit-tech.net/hardware/storage/2009/11/16/investigating-sata-6gbps-performance/1

without citation, claims are presumed false.
That's just Bit-Tech's opinion.

http://www.serialata.org/technology/6Gbdetails.asp

is from the horse's mouth and they call it SATA Revision 3.0. :)

Themanhunt
02-02-11, 07:25
Retailers use "Sata 6gbps" to sound impressive, an actual marketing move. Sata Revision 3.0 is too long-winded.

I guess IMO

Pullen
02-02-11, 07:48
source: http://www.bit-tech.net/hardware/storage/2009/11/16/investigating-sata-6gbps-performance/1

without citation, claims are presumed false.

Bit-tech said something, it MUST be true :lol:.

Ice Tea
02-02-11, 08:08
I'm still waiting for an official statement from Rodney Reynolds. :D

George Agdgdgwngo
02-02-11, 08:25
Bit-tech said something, it MUST be true :lol:.

Whereas if Mr. Pullens says soemthings, it MUST be falses ;)

NickCPC
02-02-11, 09:00
Gigabyte's announcement to AnandTech about what their plan for replacing motherboards is;

http://www.anandtech.com/show/4146/gigabyte-announces-6series-motherboard-replacement-program

coiler
02-02-11, 09:27
I wonder how intel identified this 3 year Sata degradation?

Do they have a way to overload a board to simulate years of usage

marsey99
02-02-11, 09:27
for those too lazy to read the link in nicks post the main bit is;


1) Gigabyte has stopped shipment to and recalled any unsold 6-series B2 motherboards from distributors and dealers.

2) Any Gigabyte 6-series B2 motherboards that have already been sold will be accepted back for replacement with a B3 board, regardless of condition. I asked Gigabyte if this meant that non-working boards could also be returned, Gigabyte said yes - all eligible 6-series models with B2 stepping chipsets will be accepted back.Elligible Gigabyte 6-series Motherboards


GA-P67A-UD3 GA-P67A-UD3P GA-P67A-UD4 GA-P67A-UD5 GA-P67A-UD7
GA-H67MA-D2H GA-H67MA-UD2H GA-H67A-UD3H GA-H67M-D2 GA-H67M-UD2H

3) Gigabyte says that it should have 6-series B3 chipsets in April.

4) The replacement program will happen at the dealer/distributor level. You will have to exchange your board at the location you purchased it from.

5) Customers can either exchange their board (you'll have to wait until April for this to happen) or you can get a full refund sooner (immediately?). Gigabyte recommends going the refund route as that gives you more flexibility for what you want to do next.

6) The replacement board you get will be a brand new motherboard based on the B3 chipset. Gigabyte isn’t ready to disclose if there will be any new design features to these boards as well.

7) The cost of the product exchange will be handled by Intel and Gigabyte (presumably Intel is footing the entire bill).

Ice Tea
02-02-11, 09:29
for those too lazy to read the link in nicks post the main bit is;

Thats still to long to read. :p

Spaceboy
02-02-11, 09:36
Ouchies... Big brass ones from Gigabyte and fair play to them for that :thumb:

They get my respect tbh :)

ThunderFlash
02-02-11, 09:39
Surely the best thing to do is just to hang onto our mobos until they actually have the fully revised ones out?

TheMadDutchDude
02-02-11, 10:45
I don't know if this has already been posted already but the reason for the degradation is down to a transistor leaking electricity which is causing the chipsets to die off. There are no real issues and the chipsets will most likely still last over three years so I wouldn't be too worried about returning your boards.

Rev.2 boards should be out fairly soon hopefully.

Alfizzle
02-02-11, 10:56
I don't know if this has already been posted already but the reason for the degradation is down to a transistor leaking electricity which is causing the chipsets to die off. There are no real issues and the chipsets will most likely still last over three years so I wouldn't be too worried about returning your boards.

Rev.2 boards should be out fairly soon hopefully.


About a million times i have read this :)

Thanks for the input tho as i don't think many other people knew that :thumb:

marsey99
02-02-11, 11:04
I don't know if this has already been posted already but the reason for the degradation is down to a transistor leaking electricity which is causing the chipsets to die off. There are no real issues and the chipsets will most likely still last over three years so I wouldn't be too worried about returning your boards.

Rev.2 boards should be out fairly soon hopefully.

the other thing i want to add to that is intel have said its not damaging stuff connected to it only itself as its the core its overvolting not the io.

k3vst3r
02-02-11, 11:09
Which is good news some sites trying make out it's worst than it is though.

iGoD ReLeNtLeS
02-02-11, 12:44
hmm tbh by the time this actually happens most people will have a new rig by then :D

Has intel/mobo manufacturers said if it does go wrong they will be replacing the product?

k3vst3r
02-02-11, 12:50
hmm tbh by the time this actually happens most people will have a new rig by then :D

Has intel/mobo manufacturers said if it does go wrong they will be replacing the product?

Yeah pretty much intel will foot the bill on looks of it

Themanhunt
02-02-11, 13:29
Well we can sure say that Intel cares about its customers, and is willing to take the sacrifice for it. That's one of the big thing that makes a company great.

redrooster303
02-02-11, 13:42
So if you can get a refund basically you could then get a z68 board instead, or do a straight swap (depending on price). I think thats what I'll be doing. Intel has stated you also get a brand new warranty.
I think this is starting to work in peoples favour.

Terbinator
02-02-11, 14:13
So if you can get a refund basically you could then get a z68 board instead, or do a straight swap (depending on price). I think thats what I'll be doing. Intel has stated you also get a brand new warranty.
I think this is starting to work in peoples favour.

Apart from the obvious, initial inconvenience, that was always the case.

ScunnyUK
02-02-11, 14:22
I dont see that there is any inconvienience really unless of coarse you use like 8 sata drives and completly hammer em running hdd stress test 24/7 .. otherwise its doubtfull you will see any degradiation in the coming months upuntil they start swaping out boards..
(if you use just 2 or 4 drives then just put em in the 6gb/s slots and nothing will happen)

coiler
02-02-11, 14:23
i'm surprised intel even made the news public, how many people would have actually found out!

joker3327
02-02-11, 14:31
There was always the chance someone would have found out ...then Intel would have had to be reactive (possibly very damaging)...whereas they are being proactive now (not as damaging)... ( cant you tell Ive been in a managerial conf for kin hours lol )

wuyanxu
02-02-11, 19:23
That's just Bit-Tech's opinion.

http://www.serialata.org/technology/6Gbdetails.asp

is from the horse's mouth and they call it SATA Revision 3.0. :)
well then, don't call it SATA3 as that's wrong. it's SATA revision 3.

i'd rather type SATA 6Gbps, less letters.

marsey99
03-02-11, 06:25
following gigabytes response yesterday msi have put up a page on their site to get updates if your effected.

http://www.msi.eu/intel-6-series-chipset-issue

link to intel if you want more on their side.

http://www.intel.com/support/chipsets/sb/CS-032263.htm

ThunderFlash
03-02-11, 08:45
Any chance they can get the relevant parties to sort the socket burn too whilst they're at it....

Ice Tea
03-02-11, 08:48
I though socket burn was the older 1156. ?

NickCPC
03-02-11, 08:53
Socket burn is not an issue on retail boards :) One reviewer got a board which had been stressed internally by Gigabyte and was not intended for review.

coiler
03-02-11, 09:00
So as the current issue stands it seems you can purchase and happily use Sandybridge and then once new boards come out get an upgrade ?

as long as you use SATA 6gb ports no issue, even if using SATA 3gb ports the issue is very unlikely to manifest itself in the 1-3 months it takes for Z68/replacement board etc?

cinek
03-02-11, 12:09
Any chance they can get the relevant parties to sort the socket burn too whilst they're at it....

here's gigabytes response to the socket burn:

http://www.bit-tech.net/news/hardware/2011/01/20/gigabyte-responds-to-lga1155-socket-issues/1

@coiler (http://forums.aria.co.uk/member.php?u=991) that's what they say

Alfizzle
03-02-11, 12:19
So as the current issue stands it seems you can purchase and happily use Sandybridge and then once new boards come out get an upgrade ?

as long as you use SATA 6gb ports no issue, even if using SATA 3gb ports the issue is very unlikely to manifest itself in the 1-3 months it takes for Z68/replacement board etc?

Finally someone understands! :thumb:

iGoD ReLeNtLeS
03-02-11, 12:39
its estimated that within 3 years 5% of all affected motherboards will develop the fault. Are they seriously going to replace every board for such a low failure rate?

Well im happy to get a replacement, especially if the new Z68 chipsets are up for grabs :D

ThunderFlash
03-02-11, 12:57
here's gigabytes response to the socket burn:

http://www.bit-tech.net/news/hardware/2011/01/20/gigabyte-responds-to-lga1155-socket-issues/1



Gigabyte don't have as much money as Intel to admit mistakes....:ninja:

cinek
03-02-11, 13:19
Gigabyte don't have as much money as Intel to admit mistakes....:ninja:

in that case, this is the only mobo that had this issue, since there are no more reports of any socket burn.......

Ice Tea
03-02-11, 13:19
Finally turned up on the BBC

http://www.bbc.co.uk/news/technology-12354263

joker3327
03-02-11, 13:28
Finally turned up on the BBC

http://www.bbc.co.uk/news/technology-12354263

# Intel bets future on new chipset 13 SEPTEMBER 2010, TECHNOLOGY

Hope it was an each way bet !:popcorn:

Evolution118
05-02-11, 15:07
If I have an OEM copy of windows 7 and install it on an potentially faulty board then did the motherboard swap thing, I presume I wouldn't be able to use my OEM copy of Win 7 with the new board. Amiright?

Is it worth spending the extra 40 quid for a retail copy?

iGoD ReLeNtLeS
05-02-11, 16:15
If I have an OEM copy of windows 7 and install it on an potentially faulty board then did the motherboard swap thing, I presume I wouldn't be able to use my OEM copy of Win 7 with the new board. Amiright?

Is it worth spending the extra 40 quid for a retail copy?

its against the EULA to install OEM windows for a computer your are building that you are going to use. So you may as well be pirating a copy if you do that tbh.

Retail is the way forward :thumb:

cinek
05-02-11, 16:28
If I have an OEM copy of windows 7 and install it on an potentially faulty board then did the motherboard swap thing, I presume I wouldn't be able to use my OEM copy of Win 7 with the new board. Amiright?

Is it worth spending the extra 40 quid for a retail copy?

I'm in the same boat, but I already installed win7 lol

ClunkDotOrgDotUK
05-02-11, 16:35
its against the EULA to install OEM windows for a computer your are building that you are going to use. So you may as well be pirating a copy if you do that tbh.

Retail is the way forward :thumb:

If you have an OEM windows, you can swap the board, no problem, when it asks you to validate, ring microsoft using the number it gives you, and tell them that you have had your pc repaired and they will authorise it for you, without any problems.

Evolution118
05-02-11, 16:50
If you have an OEM windows, you can swap the board, no problem, when it asks you to validate, ring microsoft using the number it gives you, and tell them that you have had your pc repaired and they will authorise it for you, without any problems.


Thanks. Can't work out how to thank you except like this :o

cruciate
05-02-11, 17:16
its against the EULA to install OEM windows for a computer your are building that you are going to use. So you may as well be pirating a copy if you do that tbh.

Retail is the way forward :thumb:

Really? Is this new EULA T&C's?
I have a retail win7 so it matters not a jot to me, BUT my understanding was the OEM version was fine if you were building a PC you were going to use, but you couldn't then use it in another PC, even if you built a new one to replace it.
But retail allows you to install the same license key to a new PC, providing there is only one PC at any one time with that license key.

In summary:
One OEM license allows one PC to run windows.
One retail license allows a customer to own one license on one machine at time. But he can change that machine whenever he likes.

In answer to the original question, when windows realises its a new board it MAY decide that its a new PC and ask for revalidation. Then, as mentioned, you phone the number your PC will tell you to phone and a few minutes later you will be up and running again.

I also believe that windows has a "scoring" system on how much changes in a PC. A single motherboard change may not trigger the revalidation, especially if its the same chipset (ie P67).
Change to a Z67 board, or add memory and upgrade GPU at the same time and windows will definately cry foul.

M4T VW
05-02-11, 17:46
No word from Asus yet. I guess im affected as i bought one of these?

https://www.aria.co.uk/Products/Components/Motherboards/Intel+1155+H67/ASUS+P8H67-M+Pro+Intel+H67+%28Socket+1155%29+DDR3+PCI-Express+Motherboard+?productId=43143

I3R0K3N7FEET
05-02-11, 19:27
fair play to intel stepping up and admitting this problem. shows a real professional face for them to hold their hands up and say there is a problem which will cost them so much to sort out.

they could have just waited. afterall in 2-3 years time when things started breaking and dying in their masses who would have suspected the chipset?

ChrisDeston821
06-02-11, 19:19
So as the current issue stands it seems you can purchase and happily use Sandybridge and then once new boards come out get an upgrade ?
Seems right, just ordered the The i7-2600k OC'd at 4.70Ghz bundle (https://www.aria.co.uk/Systems/Bundles/Intel+Overclocked+Bundles/Gladiator+Core+i7+2600K+4.70GHz+Pre-Built+Overclocked+Bundle+?productId=43225), probably be built by mid/end-March just in time for me to dismantle and get an upgrade (assuming it is an upgrade, not just, y'know, fixed..) If it's just a fix I'll hold off a while, no real rush.. Good of them to come clean and resolve the situation though (and panic me in the process, almost making me change my mind after finally deciding on my rig).

ongy2k3
06-02-11, 23:19
I'm personally going to wait before placing my order just in case there's another problem that Intel either:
A) Don't know about yet or,
B) Are hiding from us.

ThunderFlash
07-02-11, 00:32
I don't think Intel would be hiding further problems as this one is really very minor but causing more furore than it should in my opinion.

Terbinator
07-02-11, 00:40
I don't think Intel would be hiding further problems as this one is really very minor and but causing more furore than it should in my opinion/

Pretty much.

ThunderFlash
07-02-11, 00:43
Damn you got my bad grammar quoted. That's more of an issue than this Sandy Bridge fault!

theste
07-02-11, 17:32
Hi all,

does anybody know when the fix 1155 motherboards are coming out :confused:

Themanhunt
07-02-11, 17:35
Intel says end of February, but I doubt it. I'm thinking end of March, start of April time.

theste
07-02-11, 18:05
thank you,

I am hoping for the end of February because i want to start my new build :)

ongy2k3
07-02-11, 18:14
I imagine manufacturer's first batches will be given to those who already own a board (replacements), so you might have to wait a bit longer.

ThunderFlash
07-02-11, 21:23
I imagine manufacturer's first batches will be given to those who already own a board (replacements), so you might have to wait a bit longer.


:cool: and it's not like we really need it in the near future

Finners
07-02-11, 21:35
spoke to another quite large local (to me) retailer today, and intel told them APRIL

I3R0K3N7FEET
07-02-11, 21:54
this is quite an interesting development. AMD must be loving this setback.

cinek
07-02-11, 21:59
tbh I hope it'll be around mid march

I3R0K3N7FEET
07-02-11, 22:02
hopefully by mid march there will be some real bulldozer figures out.

ongy2k3
08-02-11, 02:45
Gigabyte releases Sandy Bridge SATA checker utility

LINK TO ARTICLE & DOWNLOAD: http://www.techspot.com/news/42293-gigabyte-releases-sandy-bridge-sata-checker-utility.html

Obviously not something us "geeks" need but for people new to system building, or family & friends affected who we can't get to, this might be helpful.

cinek
08-02-11, 10:11
already posted lol http://forums.aria.co.uk/showthread.php?t=48971

Xellex
09-02-11, 18:11
Bummer >.<

iGoD ReLeNtLeS
09-02-11, 22:55
tbh this is quite a good thing. Means i can get one of the new z68 mobos without the need to shell out for 2 motherboards or make a loss on selling my current one ;)

joker3327
11-02-11, 14:11
ASROCK have a news release

Extra 12 month warranty

http://forums.aria.co.uk/showthread.php?p=879683#post879683

iGoD ReLeNtLeS
13-02-11, 23:22
well my chipset would seem to have fried earlier today. Was having hanging problems all day, didnt think anything of then, they it just completely locked/hung. Rebooted, wouldnt load windows and gradually got worse to the point it didnt make it past the BIOS screen. Reset CMOS and swapped to SATA III ports, works fine ;)

Gunna try and wait it out until z68.

Obsolete80
14-02-11, 00:07
Would this affect the Dominator (http://www.aria.co.uk/Systems/Gaming+Range/Gladiator/Dominator+560Ti+Gaming+PC+?productId=43568) pre-built system? If it does I'm guessing that a replacement board would be offered when available. Also, if this is the case, would I return the pc to aria to have the board fitted because it says:


The warranty as a system will be void if additional components are installed.in a reply to one of the questions posted about it.

benzeman
14-02-11, 07:29
AMD win. Pay less, get more!

@Obsolete no - ask aria to get the faulty componant replaced. If they refuse cause you added to your system, you need to get an independent pc shop to test it and they find its one of the parts from aria are faulty and put this into writing. Then aria would have to pay for the cost of the report and replacements / repair (SoG act I think... but not 100% sure so I would check that)

sibeer
14-02-11, 09:11
I am sure Aria will help sort out any issues with Sandy based systems without having to quote SoG at them.

Still don't see an AMD win though, pay less, get less performance but more working SATA sockets. The 4 SATA 6 in my ASUS P67 Pro are plenty for many users, but I will be made up to upgrade my board in a few months time :)

coiler
14-02-11, 09:17
I am sure Aria will help sort out any issues with Sandy based systems without having to quote SoG at them.

Still don't see an AMD win though, pay less, get less performance but more working SATA sockets. The 4 SATA 6 in my ASUS P67 Pro are plenty for many users, but I will be made up to upgrade my board in a few months time :)

Its such a shame you'll get a free upgrade :+1 :lol:

cardkidz
17-02-11, 11:45
I guess this has been asked a million times but I cannot find any information on what will happen with ASUS P67 boards in the UK once the new versions are available. Any one heard anything?

GJF47
17-02-11, 12:11
I see that ASUS has a form on their website to fill in if you have a SB mobo. Do we need to do this or will the returns be handled by Aria?

iGoD ReLeNtLeS
17-02-11, 12:32
I see that ASUS has a form on their website to fill in if you have a SB mobo. Do we need to do this or will the returns be handled by Aria?

yeh aria will deal with it as returns are done on distributor/retailer level, which means you take it to the place you bought it, and then they will refund or replace your board. :thumb:

GJF47
17-02-11, 15:47
yeh aria will deal with it as returns are done on distributor/retailer level, which means you take it to the place you bought it, and then they will refund or replace your board. :thumb:

Cheers mate :thumb:

YakyPeanut
17-02-11, 21:50
Could you link that return form please? I'll probably use Aria's return scheme if I get a p67 soonish, but I searched Asus' website just to be safe and I couldn't find anything.
When the return scheme is started can anyone estimate how long it'll take from door-to-door for the exchange? I really want a p67 now but if my PC's going to be left out of action for over a week in April I think I'll just wait.

iGoD ReLeNtLeS
17-02-11, 22:09
Could you link that return form please? I'll probably use Aria's return scheme if I get a p67 soonish, but I searched Asus' website just to be safe and I couldn't find anything.
When the return scheme is started can anyone estimate how long it'll take from door-to-door for the exchange? I really want a p67 now but if my PC's going to be left out of action for over a week in April I think I'll just wait.

it will be instant, they will replace the board then and there. They then claim their loss back from the mobo manufacturer and you walk away with a new mobo :thumb:

Jvidia
17-02-11, 23:35
This is great news, i bought it online can i return it instore?

YakyPeanut
18-02-11, 00:12
Even if they do allow in store return, that's all the way up in Manchester. I'm talking about post. Will aria use first class so I can get it back within 3 days, or will I be left waiting for 5 days to a week due to standard mail and slow turnaround in the warehouse?

coiler
18-02-11, 10:29
no harm done by filling in the asus form anyway i'd have thought!

cinek
25-02-11, 11:45
found this:


Last week, Intel has began production on the P67 B3 chipsets and has shipped out to various motherboard manufacturers. This week, we saw ASUS and Biostar announcing that they are shipping out their P67 B3 motherboards to their customers and the same goes for Gigabyte, MSI, Asrock as well. We can expect the new boards to reach by early March. However, full recovery won't be expect till late March or early April therefore replacement boards for end users are expected to be in shortage initially.

source: http://vr-zone.com/articles/intel-resumes-p67-b3-shipment-limited-initially/11331.html

can some1 from aria comment on this?

Mattbot2
25-02-11, 12:25
Anyone got a link to that asus form please?

MAtt

cinek
25-02-11, 12:35
this one? http://service.asus.com/notice/Default.aspx

edit: sorry that's for USA

can't find one for ASUS UK

Giantmage
25-02-11, 18:29
Does this effect the anarchy gtx p67 system tht used to be on the site and is no longer, which tells me it got removed because of this and if it is what will happen because I ordered it and it hasnt been delivered yet so will it not be delivered at all if it is?

ChrisDeston821
26-02-11, 14:52
Would I return the pc to aria to have the board fitted?
Would the whole PC go back or just the mobo? I'm on an OC'd bundle so wouldn't they need the whole sha-bang back (or at least the cooler, mobo and ram) so they can redo the overclock? Wouldn't it need retesting and shiz? Curious since I'm half way through building but don't really fancy cable management until I've got the new one, unless of course I can just take my whole build in and ask Aria very nicely to do the deed and I'll be back in a day or two? May even get a neater cable management that way :D

Blackintosh
26-02-11, 15:27
So what is the deal? Aria have not mentioned returning the MoBo's... Gigabyte have now announced the stepping 3 version of the P67's.

I wouldn't bother changing mine but I need the extra 3G SATA ports.

Aria... any update on your returns policy on this matter would be appreciated.

Thanks.

cinek
26-02-11, 15:49
Would the whole PC go back or just the mobo? I'm on an OC'd bundle so wouldn't they need the whole sha-bang back (or at least the cooler, mobo and ram) so they can redo the overclock? Wouldn't it need retesting and shiz? Curious since I'm half way through building but don't really fancy cable management until I've got the new one, unless of course I can just take my whole build in and ask Aria very nicely to do the deed and I'll be back in a day or two? May even get a neater cable management that way :D

if you got the pc built at aria, then I'd say the whole pc has to go back. If I'm correct, it comes with some aria warranty, and if you decide to remove something it might void it. If you got just the parts at aria, and you're building it yourself, you just need to send the mobo back


So what is the deal? Aria have not mentioned returning the MoBo's... Gigabyte have now announced the stepping 3 version of the P67's.

I wouldn't bother changing mine but I need the extra 3G SATA ports.

Aria... any update on your returns policy on this matter would be appreciated.

Thanks.

all we know is aria will (hopefully) contact the customers that have purchased the faulty boards about a replacement when they receive the shipment

cinek
27-02-11, 11:20
I've been looking at a competitors site, all gigabyte motherboards with b3 chipsets are due to be available on the 3rd march - hope this doesn't change

edit: it's all gigabyte mobos - can't find any asus/msi etc with b3 chip sets

Giantmage
28-02-11, 15:39
Does this effect the anarchy gtx p67 system tht used to be on the site and is no longer, which tells me it got removed because of this and if it is what will happen because I ordered it and it hasnt been delivered yet so will it not be delivered at all if it is?

Guys, it has now been delivered should I use it as usual or ring them up, I haven't touched the box yet am wondering don't want to open it for it to be sent back, also what has happened to all the other pc systems that were on here?

cinek
28-02-11, 15:47
Guys, it has now been delivered should I use it as usual or ring them up, I haven't touched the box yet am wondering don't want to open it for it to be sent back, also what has happened to all the other pc systems that were on here?

if the mobo you have is affected - then it's up to you really.... if you got the whole system at aria, then I would start using it, and when aria will get the new mobos, they'll replace it for you - if you just got the mobo, you'll need to consider the fact that you might have to take your system apart & send the mobo back in a few weeks

Giantmage
28-02-11, 15:50
if the mobo you have is affected - then it's up to you really.... if you got the whole system at aria, then I would start using it, and when aria will get the new mobos, they'll replace it for you - if you just got the mobo, you'll need to consider the fact that you might have to take your system apart & send the mobo back in a few weeks

I'm not really sure if it's affected, when I looked it said the intel p67 chip, and then read this and it says they took some computers down and now the one I bought is not here makes me wonder. But then there is still some computers up tht have the same chip ...

cinek
28-02-11, 15:55
what's the mobo model?

Giantmage
28-02-11, 15:57
what's the mobo model?

I'm not sure, heres the link for it

http://www.aria.co.uk/Systems/Gaming+Range/Gladiator/Anarchy+GTX+P67+Gaming+PC+?productId=43228&rqcType=r#rqc

cinek
28-02-11, 16:17
k, that mobo is affected - you'll be fine if you want to start using it, you'll have it ship it off to aria in a few weeks anyway - since it's a known issue, there won't be a problem with you opening the box/using the pc untill the mobo is replaced

ChrisDeston821
28-02-11, 16:17
GiantMage - I'm fairly sure that one is affected but I wouldn't worry about it at all. Use it as you wish :]


if the mobo you have is affected - then it's up to you really... you'll need to consider the fact that you might have to take your system apart & send the mobo back in a few weeks

Situation I'm in. It's a shitter but since it's my first build it'll be good practice I suppose? Giving it a go tonight, see how much I get done.
Wish me luck :thumb:

Giantmage
28-02-11, 16:21
Okay, Thanks you for all your help also, who will have to pay for the postage me or aria? Also I would of prefered them to send me an email or phone call asking if I would still likr pc or wait til it is replaced.

cinek
28-02-11, 17:27
GiantMage - I'm fairly sure that one is affected but I wouldn't worry about it at all. Use it as you wish :]



Situation I'm in. It's a shitter but since it's my first build it'll be good practice I suppose? Giving it a go tonight, see how much I get done.
Wish me luck :thumb:

I'm in the same boat tbh - my current pc was my first build :) In a way I cba to replace the mobo, but at the same time, there are a few things that I know I'll do differently - so it's a good experience. As far as I know gigabyte did say they'll replace the mobo no matter what state it's in - but I wouldn't go around throwing it around :thumb:


Okay, Thanks you for all your help also, who will have to pay for the postage me or aria? Also I would of prefered them to send me an email or phone call asking if I would still likr pc or wait til it is replaced.

I have no idea about the postage - I think it'll be aria. If you want you can contact CS and they'll be able to help you out further

ThunderFlash
28-02-11, 17:37
The mobo along with the PSU is the most inconvinient thing to go wrong! Having to snip cable ties and unwire everything!

Sod's law is making me have to send a PSU and mobo back!

cinek
01-03-11, 09:55
another competitor listed a release date as 3rd march :D

cinek
02-03-11, 08:30
date changed on a competitors site - showing "item due today" :D aria?

coiler
02-03-11, 09:57
Keep in mind guys unless you are using the older slower SATA 2 ports or plan to in the future you will never see the 5% risk of 15% slowdown on those older ports.

SATA 3 ports are completely unaffected.

GJF47
02-03-11, 19:23
Yeah I use the SATA 3 ports for my SSD RAID0 and the Marvell ports for my 2 storage drives. Bit annoying as I would disable the Marvell ports to have it boot quicker but another couple of seconds is nothing tbh