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AaronWHUFC
15-01-11, 20:18
Just a tip here. If you've got a problem with your boardband, and you're sure it's not your router, microfilter ect., instead of calling the number talk talk display go straight to the following:

0870 0878 046

The first number you'll have to call is to eliminate noobs who haven't set the router up properly or something. This number is essentialy the second line of broadband support. They'll be able to sort you out.

Should save you 20 minutes of being asked if you've tried wired and turned the router on and off by first line support.
michaelkenward
15-01-11, 21:54
0 8 7 0 0 8 7 8 0 4 6

I put that there to test for a strange phenomenon. The number disappears in Firefox.

Even when I quote it back. RSS lost it too.

Anyone else see that? Or am I missing something?
Pancake
15-01-11, 21:56
Worked for me Micheal lol.
Naphta
15-01-11, 22:32
08700878046
0870 0878 046

Just checkin'
Smifis
15-01-11, 22:33
wtf are you guys on? :lol:
GentleGiant
17-01-11, 08:25
do you have a corrupted Skype addon for FireFox??

PS Talk Talk just voted "Worst Company of the Year".

Says it all really.
Smifis
17-01-11, 08:28
I remember when it was Tiscali and they used to get good awards! :lol:
Faisal
17-01-11, 10:27
I remember when it was Tiscali and they used to get good awards! :lol:

Lol no wonder why, Talk Talk just bought out Tiscali, looks like the reputation has been passed on.
julieredknapp
17-01-11, 14:19
Hi Guys!

First time poster here!

I just wanted to touch on the 2nd line support phone number that Aaron kindly shared with everyone. As you may or may not know, any 0870/0845 number simply redirects to a normal landline number. The number Aaron has kindly given, 0870 0878 046, actually redirects to 01925 556470. If like me, your TalkTalk broadband and phone service goes on and off intermittently, you will know how expensive it is to ring 0870 numbers from your mobile and as many people get free minutes to landlines in the UK, the landline version of this number could save you a small fortune.

I run The TalkTalk Resistance League on Facebook. On our NOTES tab, we offer many landline numbers that TalkTalk do not want you to have. I have even received unofficial messages from TalkTalk staff warning me to remove them! Anyway... if you are on Facebook, please come join our group! We have a LOT of fun at the expense of TalkTalk as well as providing tons of tips and contact info that TalkTalk do not want you to have. My main goal with the group is to expose TalkTalk's awful customer services, cost TalkTalk as much money and time as possible (like they do to us)by any legal means available, as well as allowing people to bypass the Mumbai call centre and speak to TalkTalk in the UK... like it should be!!

Come visit us: http://www.facebook.com/#!/pages/The-TalkTalk-Resistance-League/149843181734509 (http://www.facebook.com/#%21/pages/The-TalkTalk-Resistance-League/149843181734509)

Write down some alternate TalkTalk landline numbers so WHEN your phone does go off, you can call landlines from your mobile or 0800 numbers from the payphone on your corner!

We only have 38 members, but we are the 2nd biggest anti-TT group on facebook and the only ones that provide the contact info TT doesn't want you to see! Hahaha... anyway... I think you guys will make use of the info we provide as well as having a good laugh at the inept morons at TalkTalk!
Burn-IT
17-01-11, 17:40
There IS a web site for getting proper land line numbers for most things. It is not new... and as far as I know, only HMG has been successful at keeping their numbers off there.

http://www.saynoto0870.com/search.php
wrightphil
29-01-11, 22:49
Had to ring these fools up not so long ago when my Internet stopped working on a Saturday morning, logged it using an automated fault management service and got a number of text updates, was fixed the next day, was quite happy to be honest. I did phone a number later that day and got put through to an Asian call centre where they went through the normal B.S. of asking if the router is on, blah blah blah, it was kind of pathetic, if I was a less polite person I'd have just put the phone down, I felt like saying "I'm a network engineer I know how this stuff works, just get an engineer down to the exchange and fix it" haha
AaronWHUFC
29-01-11, 22:54
How'd you log it using one of them then? :lol:
Simon.
29-01-11, 23:05
Just to let people know, TT have a forum which you can use for customer support :)
http://www.talktalkmembers.com/
AaronWHUFC
29-01-11, 23:12
Just to let people know, TT have a forum which you can use for customer support :)
http://www.talktalkmembers.com/

+1 reccomendation.

The staff actually know what they're talking about!
michaelkenward
30-01-11, 11:41
Does this work for those of us in services gobbled up by TalkTalk over the years?

Pipex, for example.

Checking at various places often delivers the result that I am on TalkTalk.

As to dealing with faults, I spent nearly a year talking to India trying to persuade them that there was a problem on my line. They even sent out their own engineer who confirmed that my setup was fine.

TalkTalk hates sending out support requests to BT. They even threaten customers that they will be charged if it turns out that nothing is wrong.

In the end, when the BT Openreach "engineer" did turn up, it took him about a minute to detect a problem 50 metres from the BT socket. Cover had come off a junction box up a pole, letting the rain in.