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View Full Version : Virgin Media Have A Big Network Issue


Micky007
17-12-07, 23:02
lol you may have noticed but at around 21:30 everyone who has Cable Broadband with Virgin Meida got disconnected.

I wonder why, iv been told because the DHCP servers are overloaded but im sure there will be a news story about this tomorrow with more information.

Good Old Virgin :lol:
Micky007
17-12-07, 23:10
UPDATE: ok the reason everyone got disconnected was because all the modems tried to do an update but the update failed due to a Incompatible SW file
alexnifty
17-12-07, 23:38
Awesome! I wondered wtf was going on.

And what a clever time for an update, right when a huge number of people are using it, not say, sometime in the early morning when usage is lightest, ohono...
monkey56657
18-12-07, 03:07
I noticed downtime on the 16th but not yesturday. It was around the same time though. It was reconnected within 60 seconds from me noticing.
M4T VW
18-12-07, 09:28
Micky. I changed the setting to Euro and it never let me back on! Oops!

Wouldnt find a IP from DHCP or somthing!

I changed to Euro and 339000000 ID 4 and left it. Seems to be ok in the morning thankgod!
Belso
18-12-07, 10:03
Didn't notice anything . .
coiler
18-12-07, 11:13
Mine was down last night :(
M4T VW
18-12-07, 12:34
Phew. No just me.

Why you are all here though.
Go to your modem config 192.168.100.1
In the config screen post up what you have in there8)
coiler
18-12-07, 12:41
eh?
M4T VW
18-12-07, 12:46
Do you have a surfboard modem?:confused:
coiler
18-12-07, 12:51
eh? lol

Think I need a brew

http://209.85.62.25/6386/65/emo/new_gmorning.gif
coiler
18-12-07, 12:55
its a 2.5 harddrive size black modem only got it 3 weeks back.It doesnt run off main tv box
M4T VW
18-12-07, 14:51
http://news.bbc.co.uk/1/hi/technology/7149931.stm
Micky007
18-12-07, 15:17
lol i told you it will be on the news today
PeterStoba
18-12-07, 16:09
I was disconnected, stupid, every weekend apart from the last i have had atleast 12 hours downtime, 36 one weekend.
Lynx
18-12-07, 16:59
Everyone went down last night for a maintanance and box update. I was up and running again this morning.
alexnifty
18-12-07, 17:01
I was up and running after about 2 minutes. Just had to reset the modem, guess I was lucky.
PeterStoba
18-12-07, 17:18
I was back up in 15, but still...
alexnifty
18-12-07, 17:37
I was back up in 15, but still...

Are you going to ask for a 15-minute refund on your bill? :lol:
coiler
18-12-07, 17:38
I will ask for a month of free connection due to mine being down all night!
PeterStoba
18-12-07, 18:16
They always say they will refund me with my downtime and never do, and refund the cost of the supposed free call
Micky007
18-12-07, 18:27
They always say they will refund me with my downtime and never do, and refund the cost of the supposed free call

omg now you are tight, how can you expect money back for downtime lol
PeterStoba
18-12-07, 18:33
Every weekend for 5 weeks, sometimes half a day, sometimes 1 and a half. Once would be acceptable but every weekend "the cable has been cut".
mac124
18-12-07, 19:33
Our adsl was a bit like that when we first went online, i think it was partly due to a **** line (noisey) but you could almost set you watch to when it would go off, every day usually between 6-7pm and it came back on around 10pm so it was only peak times, we eventually got bt around and they rewired the line into our house and the house extensions and now, touch wood, its ok 99.9% of the time.

Sounds to me like your exchange, whatever the cable equivalent is, is over subscribed Peter.
M4T VW
18-12-07, 20:26
We had a week of no B/B or phone at my old unit.
So thats no e-mail and no calls. How much business did we loose!?

BT offered us.........£30:lol:
Didnt even bother to fill in the form and claim it.
coiler
19-12-07, 12:24
I did a search for my exchange its about a mile away and is called "MR WOO"

LOL