View Full Version : Possible RMA Time?
callumburns
19-10-10, 14:52
hey guys recently i have recently been getting artifacts in games like little fuzzy squares all over my screen and sometimes i get just a black screen with no cursor or nothing, cant even alt, ctrl, delete out of game but i can still here in game sounds and music etc.
although when i reset it and it goes away it can crop up again randomly :( dont know if it has anything to do with temps but GPU core is at 925 Mhz and Memory is at 1000 Mhz with 50% fan speed and its 39c idle :|
i dont know if it could be heat, unstable overclock even though i have tested it and its passed, tim has went crappy and will need re-applied or its just on its last legs. its had a couple of issues ever since i got it from Pullen a couple of months ago but thought nothing of it. thought it could have been unstable overclocks so i downclocked it etc and it was fine but just recently it keeps coming back :| any ideas?
How can you RMA it if it's second hand And been overclocked lots?
TheMadDutchDude
19-10-10, 15:11
The issue is more with the fact that it is second hand. Overclocking is said to void your warranty although if you hang around BenchTec you'll know that isn't true. :rolleyes:
The issue is more with the fact that it is second hand. Overclocking is said to void your warranty although if you hang around BenchTec you'll know that isn't true. :rolleyes:
Okay cheers.
Plus he was on about selling this earlier to get a 6 series card and realised he's banned from the "for Sale" section, so now its broke???
Sorry mate but with you taking someones money, then cancelling the transaction and waiting a month to return the money, i find it hard to believe you on this.
sounds like RMA time, you should get Pullen to give you a hand with it :)
callumburns
19-10-10, 15:22
Okay cheers.
Plus he was on about selling this earlier to get a 6 series card and realised he's banned from the "for Sale" section, so now its broke???
Sorry mate but with you taking someones money, then cancelling the transaction and waiting a month to return the money, i find it hard to believe you on this.
actually its just been happening recently and i have thought oh wait a minute this is probably serious and decided to make a thread to find out whats the matter with it before i do anything about it, im not all clued up on faults with graphics cards and stuff you know.
i know i have been banned from the for sale section i realised that like last month.
so dont start flaming me about what happened in the past. maybe Pullen shouldnt have even sold me it in the first place because i did get a couple of issues when i first got it but i thought it might have been driver issues at the time because people were getting the same experiences because i looked into issues with drivers and similar things.
im only looking for answers and solutions and to see if people have had experiences similar to what im having to narrow down the problem thats all.
so dont start flaming me about what happened in the past. maybe Pullen shouldnt have even sold me it in the first place because i did get a couple of issues when i first got it
I'm not flaming you, just stating i don't believe you is all.
I reckon that 99.9% of the people on here would send a GPU straight back if it had problems on arrival, even if you think its something else, if it didn't work perfectly you should have sent it back.
you need to go to asus and hope they sort it out for you, the retailer has nothing to do with this now as their contract was with the person who bought it not you.
asus should honour the rma as its still in its warrenty period.
Just RMA and see what happens the worst they can say is no, then chuck it in the oven for a bit.
Mr. Strawberry
20-10-10, 19:22
you need to go to asus and hope they sort it out for you, the retailer has nothing to do with this now as their contract was with the person who bought it not you.
asus should honour the rma as its still in its warrenty period.
not going to happen
when i tried RMA direct to asus they said it has to go to the retailer
unless more than a year old and the 5850 directCu came out in april so i doubt they would accept it
Any update on this?
Is it fixed, is it getting RMA?
is the memory oc'ed? if it's undervolted that would cause artifacts
callumburns
21-10-10, 17:33
wont be able to find out until i get the pc sorted so i will let you know asap. and i havent managed to get the voltage unlocked using msi afterburner but i will try again when i can just to check it.
I3R0K3N7FEET
21-10-10, 18:09
i didnt think you needed to unlock the voltages on asus cards...
anyway have you dropped all overclocks and set it to stock and checked temps. are you still artifacting?
personally i reccommend to not give your graphics cards massive overclocks anyway. theyre fragile and expensive to replace.
Mr. Strawberry
21-10-10, 18:22
not like it needs to be Oc'ed aswell
callumburns
21-10-10, 18:24
think i will just keep it at stock tbh with you, bump up the ram a bit for the extra FPS but the core i think i will just keep it at stock. will sort it out and test it and test it more just to make sure. i got black screens when the case fans were low so i thought it could have been a heat problem but screw it im planning on getting another one for CF anyway.
the memory is the worst thing you can mess with and most likely the cause of artefacts bump up the core 50mhz thats all i would do
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