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Anonymous
09-10-07, 17:07
[Removed at the request of the author]

alexnifty
09-10-07, 17:10
Hmm, well that sucks.

Maybe someone clicked the wrong button by accident?

bouncyb
09-10-07, 17:40
i believe his rights have been revoked due to misuse

alexnifty
09-10-07, 18:09
[quote:89f2bc196f=\"bouncyb\"]i believe his rights have been revoked due to misuse[/quote:89f2bc196f]

Is that you being serious? It's hard to tell! No offense.

Lynx
09-10-07, 18:28
Misuse! At least he has been here the past months, unlike aria themselves! go on delete this post like your gonna!

The Architect
09-10-07, 18:28
PrivatePyle has been PM'ing people encouraging them to go to another forum, as well as suggesting they shop elsewhere.

This is very disappointing and not something we would expect from a moderator on the forums - his moderator status has therefore been revoked and his account will shortly be deleted at his request.

Lovefist233
09-10-07, 18:55
well if aria treated its customers better then they wouldnt need to go elsewhere, well done PP, its good to see someone who will stick their neck out to help others.

how do you guys know whats in his PMs anyway? Its not ethical to read other peoples private messages or did some sneaky berk rat him out?..

Micky007
09-10-07, 19:37
[quote:08023569c5=\"Lovefist233\"]well if aria treated its customers better then they wouldnt need to go elsewhere, well done PP, its good to see someone who will stick their neck out to help others.

how do you guys know whats in his PMs anyway? Its not ethical to read other peoples private messages or did some sneaky berk rat him out?..[/quote:08023569c5]

Its called reading the Database.

Also do you really think its fair with him telling people to shop else where? Just because he may have had a bad experiance doesnt mean everyone else has and there fore shouldnt be pming people to shop else where. How would you like it if you ran a business and a Moderator was pming users to tell them shop else where. You also would not like it.

Not having ago at you LoveFirst just my opinion and i respect your opinion aswell :)

jeaffro
09-10-07, 20:14
Go PP,

There's nothing better than helping people out whilst not being caught up in the Aria dictatorship!

mr-tom
09-10-07, 20:26
As the good man says - failure to communicate on Aria's part? - Who would have thought it!

Hosser
09-10-07, 21:39
[quote:82e1ca12c7=\"Micky007\"][quote:82e1ca12c7=\"Lovefist233\"]well if aria treated its customers better then they wouldnt need to go elsewhere, well done PP, its good to see someone who will stick their neck out to help others.

how do you guys know whats in his PMs anyway? Its not ethical to read other peoples private messages or did some sneaky berk rat him out?..[/quote:82e1ca12c7]

Its called reading the Database.[/quote:82e1ca12c7]

It's called unethical. You don't read your users' private messages. Hence 'private'.

Also, can you tell us why you're still fanatically defending Aria? Is the MD your Dad or something? Or are you just on the payroll? Surely you must agree this is way out of line.

Lovefist233
09-10-07, 21:45
Mickey if I wanted to hear your brown nosing i'd ask for it

Micky007
09-10-07, 22:04
[quote:f36a99834e=\"Hosser\"][quote:f36a99834e=\"Micky007\"][quote:f36a99834e=\"Lovefist233\"]well if aria treated its customers better then they wouldnt need to go elsewhere, well done PP, its good to see someone who will stick their neck out to help others.

how do you guys know whats in his PMs anyway? Its not ethical to read other peoples private messages or did some sneaky berk rat him out?..[/quote:f36a99834e]

Its called reading the Database.[/quote:f36a99834e]

It's called unethical. You don't read your users' private messages. Hence 'private'.

Also, can you tell us why you're still fanatically defending Aria? Is the MD your Dad or something? Or are you just on the payroll? Surely you must agree this is way out of line.[/quote:f36a99834e]

It was only a suggestion I made, they might not have looked at the database, and someone could have informed Chris about it.

Regarding the out of line bit, yes its a private message but its only private to the person sending it, the person receiving it and the Database Admin. Its 100% fine if an admin read the database as it their database and they need to know what?s going on etc... That?s really what an Admin is there for, to maintain the site and protect its users.

I'm not sticking up for Aria although it may seem to you, I?m just saying what?s right.

mr-tom
09-10-07, 22:30
Think I'm with hosser on this one.

It's like the postman reading your mail.

Also - why would they? PP seemed a trusted chap, so it seems a bit strong to go rummaging through his mail for no reason. I'm not sure they have enough time on their hands to read all PMs. If they do, then perhaps they could spend it responding to complaints made 8 months ago or just generally being more competent.

Either somebody spoke to aria, or they just wanted rid. One of the two.

The Architect
09-10-07, 22:31
how do you guys know whats in his PMs anyway? Its not ethical to read other peoples private messages or did some sneaky berk rat him out?..
I'd been notified by two people about the PMs, so I had a look in the private messages to see the extent of it.

mr-tom
09-10-07, 22:33
Yeah. That seems a little more credible.

Any idea why he did that?

Was he perhaps feeling a little let down?

Micky007
09-10-07, 22:33
[quote]how do you guys know whats in his PMs anyway? Its not ethical to read other peoples private messages or did some sneaky berk rat him out?..
I'd been notified by two people about the PMs, so I had a look in the private messages to see the extent of it.[/quote:d05088c303]

Thank you

[quote:d05088c303=\"mr-tom\"]Yeah. That seems a little more credible.

Any idea why he did that?

Was he perhaps feeling a little let down?[/quote:d05088c303]

No idea, but i did notice he wasnt posting any more, well he did but like once a week which was very strange as he normally did alot more than that.

mr-tom
09-10-07, 22:57
He found a new home that was more to his (and my) liking.

Personally I made tracks after the warehousing problems, when I was promised call backs from verbal complaints, then when I chased them up, told to email or PM my complaint (I did both), and then weeks after, when I chased the response I was told that only written complaints would be responded to despite promises to the contrary. I wasn't going to waste any more time and promptly abandoned aria.

TBH whilst I appreciate all companies have problems, having that attitude taken to a complaint I have made via 3 routes, all of which I was assured were adequate has pretty much guaranteed that I'll not be back. And yes, I do mean it - I stopped using dabs 5 years ago for similar reasons, and dumped insight (choice, back then) 10 years ago.

Removal of discussion of warehousing problems in the early days from the forum left me with enough of a negative (draconian) impression that I abandoned Lucy's Lair as well.

Initially I went to Hexus, where I do still hang out. I also like the Custom PC forums, but was very glad when the sick rooms were set up as they have all the fun of the old LL with none of the bull.

I only came back today because I heard pp was finally being taken down.

Aaron
09-10-07, 22:58
Absolutely unbelievable is all I can say. It just seems shocking that there was no communication to PP on this issue when it was raised in the admin area.

Seeing as his PMs have been read, did he ever actually say outright that people shouldnt shop with Aria, or did he just try and warn people that, even tho the prices may be good, the after sales support DOES leave something to be desired (and I really hope noone from Aria will try and deny that!).

As far as the 'other' forum goes - whats the matter with people signing up to more than one forum? I am a member of more than this one.. I am a mod on a far bigger forum than this, and an admin on another one, and yet I still visit here regularly. We have people all the time advertising other forums via PM - we dont loose any sleep over it, and we dont loose any members over it either. Generally, people will just share info across each forum, which can only be good for this one?? If the content is good, people will come back! But you are about to loose over 2500 posts, which is over 10% of your entire content. Is that really worth it?

IMO, I think alot of this stems back to peoples frustration with the lack of communication from Aria across the board and the censorship of threads when anyone has anything bad to say about Aria.

Aaron
09-10-07, 23:03
And by 'content', I dont mean endless threads of animated gifs, bad jokes, pictures pulled up from the depths of I CAN HAS CHEEZBURGER or, what has possibly become the longest thread on the whole forum - a word association game..

I mean proper content.. :)

mr-tom
09-10-07, 23:04
[quote:40a04ef763=\"Aaron\"]Absolutely unbelievable is all I can say. It just seems shocking that there was no communication to PP on this issue when it was raised in the admin area.

Seeing as his PMs have been read, did he ever actually say outright that people shouldnt shop with Aria, or did he just try and warn people that, even tho the prices may be good, the after sales support DOES leave something to be desired (and I really hope noone from Aria will try and deny that!).

As far as the 'other' forum goes - whats the matter with people signing up to more than one forum? I am a member of more than this one.. I am a mod on a far bigger forum than this, and an admin on another one, and yet I still visit here regularly. We have people all the time advertising other forums via PM - we dont loose any sleep over it, and we dont loose any members over it either. Generally, people will just share info across each forum, which can only be good for this one?? If the content is good, people will come back! But you are about to loose over 2500 posts, which is over 10% of your entire content. Is that really worth it?

IMO, I think alot of this stems back to peoples frustration with the lack of communication from Aria across the board and the censorship of threads when anyone has anything bad to say about Aria.[/quote:40a04ef763]

Amen.

Said much more clearly than I did.

It'll be interesting to see if aria change their attitude.

£20 says they don't.

Micky007
09-10-07, 23:05
[quote:16b83dbea8=\"Aaron\"]
As far as the 'other' forum goes - whats the matter with people signing up to more than one forum? I am a member of more than this one.. I am a mod on a far bigger forum than this, and an admin on another one, and yet I still visit here regularly. We have people all the time advertising other forums via PM - we dont loose any sleep over it, and we dont loose any members over it either. Generally, people will just share info across each forum, which can only be good for this one?? [/quote:16b83dbea8]

I dont think the reason was mainly because he was advertising his forum.

mr-tom
09-10-07, 23:09
No. It was because he told somebody that the warrant for the custom build PCs isn't worth the paper it's written on.

I wonder why he said that?

Micky007
09-10-07, 23:11
[quote:2c1d8df810=\"mr-tom\"]No. It was because he told somebody that the warrant for the custom build PCs isn't worth the paper it's written on.

I wonder why he said that?[/quote:2c1d8df810]

He Did?

Aaron
09-10-07, 23:16
[quote:b60a9942e6=\"Micky007\"]I dont think the reason was mainly because he was advertising his forum.[/quote:b60a9942e6]

No, as far as I'm aware, it was for advising people to be aware of the after sales customer support and to get the full facts about places they buy from before they part with their cash.

I'm not here to get into an arguement... But is that bad?

mr-tom
09-10-07, 23:16
Allegedly so.

It would appear that customers were contacting him as a forum mod because aria tech support weren't sorting out the probs on their custom build pcs. Seems that the warranty wasn't worth much.

I'd better not say any more as I know few of the details and don't want to misrepresent the situation.

mr-tom
09-10-07, 23:20
[quote:ad3362998e=\"Aaron\"][quote:ad3362998e=\"Micky007\"]I dont think the reason was mainly because he was advertising his forum.[/quote:ad3362998e]

No, as far as I'm aware, it was for advising people to be aware of the after sales customer support and to get the full facts about places they buy from before they part with their cash.

I'm not here to get into an arguement... But is that bad?[/quote:ad3362998e]

Erm. It would probably be seen as bad if their sales suffered as a result.

Generally it's easier to shoot the messenger (as has happened here) than it is to address the cultural problems within your business.

Aaron
09-10-07, 23:21
If a company's sales suffered as a result of someone finding out the facts about how customers are dealt with, the fault lies with the company, not the person who told them to check it out..

Micky007
09-10-07, 23:22
[quote:7b6d4eb813=\"Aaron\"][quote:7b6d4eb813=\"Micky007\"]I dont think the reason was mainly because he was advertising his forum.[/quote:7b6d4eb813]

No, as far as I'm aware, it was for advising people to be aware of the after sales customer support and to get the full facts about places they buy from before they part with their cash.

I'm not here to get into an arguement... But is that bad?[/quote:7b6d4eb813]

well again, yes and no. No because he is just giving advice (but we don?t actually know what he said though do we?), and yes because is this the right place to do it, also not everyone has bad experiences with Aria and yes after sales have a few issues here and there but man that?s life and I?m sure it will get sorted. Also with what he is saying could result in loss of orders.

mr-tom
09-10-07, 23:26
[quote:0bdf433f42=\"Aaron\"]If a company's sales suffered as a result of someone finding out the facts about how customers are dealt with, the fault lies with the company, not the person who told them to check it out..[/quote:0bdf433f42]

I couldn't agree more.

But there are two ways of dealing with that:
1 Fix the service and attitude problems
2 Stop people finding out about the problems before they part with their cash.

Option 2 is cheaper than option 1, and that's what they've gone for in killing pp.

Aaron
09-10-07, 23:27
Exactly.. I think we are both singing from the same sheet! :)

mr-tom
09-10-07, 23:28
[quote:83d8b93fcd=\"Micky007\"][quote:83d8b93fcd=\"Aaron\"][quote:83d8b93fcd=\"Micky007\"]I dont think the reason was mainly because he was advertising his forum.[/quote:83d8b93fcd]

No, as far as I'm aware, it was for advising people to be aware of the after sales customer support and to get the full facts about places they buy from before they part with their cash.

I'm not here to get into an arguement... But is that bad?[/quote:83d8b93fcd]

well again, yes and no. No because he is just giving advice (but we don?t actually know what he said though do we?), and yes because is this the right place to do it, also not everyone has bad experiences with Aria and yes after sales have a few issues here and there but man that?s life and I?m sure it will get sorted. Also with what he is saying could result in loss of orders.[/quote:83d8b93fcd]

Well, the mods knew there were issues here and there. I think it took more than one or two issues to get him to be that open.

mr-tom
09-10-07, 23:29
And why am I a fricking jellyfish?

I hate jellyfish.

Micky007
09-10-07, 23:31
[quote:59ec3c6a39=\"mr-tom\"]And why am I a fricking jellyfish?

I hate jellyfish.[/quote:59ec3c6a39]

lol, user titles, gota love them.

Micky007
09-10-07, 23:34
ok guys iv just been informed on the situation and unfortunately I?m disappointed with PP and have to agree with Chris about Mod removal. I'm not going to say what PP sent as that?s not for me to say, but I'm disappointed.

Thanks

Aaron
09-10-07, 23:38
[quote:1063120eca=\"Micky007\"]I?m disappointed in PP[/quote:1063120eca] How come? You didnt ask him to be a mod?

[quote:1063120eca=\"Micky007\"]you can either ask himself[/quote:1063120eca] I have.

[quote:1063120eca=\"Micky007\"]Thanks[/quote:1063120eca] What for?

;)

Micky007
09-10-07, 23:40
[quote:22d197d9f7=\"Aaron\"][quote:22d197d9f7=\"Micky007\"]I?m disappointed in PP[/quote:22d197d9f7] How come? You didnt ask him to be a mod?

[/quote:22d197d9f7]

I know, i ment i didnt think he would have said what he said.

[quote:22d197d9f7=\"Aaron\"]
[quote:22d197d9f7=\"Micky007\"]Thanks[/quote:22d197d9f7] What for?

;)[/quote:22d197d9f7]

:lol:

Aaron
09-10-07, 23:44
dude, you need to stop editing your posts... just say what you have to say!

jeaffro
09-10-07, 23:44
Who gives a crap? Removing his moderator powers is like saying your not allowed to control the poking of a **** any more, who cares? :)

Micky007
09-10-07, 23:46
[quote:d7a0eac3f0=\"Aaron\"]dude, you need to stop editing your posts... just say what you have to say![/quote:d7a0eac3f0]

lol, dont worry, editing done, i kept messing the stupid BB code up.

The Architect
09-10-07, 23:47
I think everyone has had their say - time to put this topic to bed.