View Full Version : delivery companys really annoy me!
Ordered an item from amazon and citylink said it will be delivered up until 5:30 today, its still currently being "dispatched" from milton keynes, im so annoyed since im in plymouth not even far and its not even at the plymouth depot yet.
watercooled
26-08-10, 20:43
citylink are rubbish
dhl are ok
ups are fantastic
City Link do indeed suck.
DPD are a relatively new one for us... but they e-mail on the morning of the delivery to give you a 1 hour window for delivery - several times they've been bang on in that hour! :thumb:
watercooled
26-08-10, 20:52
City Link do indeed suck.
DPD are a relatively new one for us... but they e-mail on the morning of the delivery to give you a 1 hour window for delivery - several times they've been bang on in that hour! :thumb:
DPD will keep that in mind sounds good
i would have to say ukmail are the best for me and are very polite aswell unlike city link
DPD are Parceline - they changed ownership about 8 years ago and names about 2 years ago.
We use the swap-it service for handset replacements - its a very good service, collect from you day one, deliver to customer day 2, deliver back to you day 3, they even supply pink plastic boxes to put the product in for the delivery.
Ive never had any problems with Citylink, DPD, Transworld, HDNL (I know others have but I havent), UPS or DHL - Thankfully.
The only company I cannot stand are Parcel Farce.
parcel force?
why there great and quick
parcel force?
why there great and quick
I will take that as sarcasm, because that can never be a real statement :D
DPD are rubbish, didnt even give me chance to get to the front door and then I had to drive across to the other side of manchester, near enough warrington to collect my parcel..
Citylink where ok when aria sent the picture frame I won, even thought I said I would collect it :D
I will take that as sarcasm, because that can never be a real statement :D
lol seriously i've never received anything bad or late from them
however city link well there just plain bad i ordered a dvd drive and a gpu and the guy delivering it had the 2 packages in one hand and was smoking in the other and on top of that it was raining
Well i shall be phoning them tomorrow to see where it is, not happy they havent even updated the status on my package.
GentleGiant
26-08-10, 23:08
Parcel Farce had lost, miss-delivered or left on my doorstep a number of "Special Delivery Signature required" parcels.#One took a month to reappear despite NO attempt to delivery it.
I know no attempt was made, because if they try and fail they have to attach one of the bar code strips to the failed delivery note, and they are all still on the package; now, instead of sending it to London, I have to repackage it and get a customs form to send it to VLADIVOSTOK!!
wheres VLADIVOSTOK?
http://maps.google.com/maps?q=VLADIVOSTOK
Again, I have never had any problems with CityLink at all. Deliveries from them usually arrive at about 8:30am on the day of delivery, which is nice if I have plans for the rest of the day.
i think the city link driver that delivers to my area hates me because of the amount of stuff i order and i always get it delivered on tuesdays for some reason
Sniperdude
27-08-10, 00:34
I think it depends on the area
never had a problem with city link myself.
DPD are super fail
every time they arrive here the guy knocks at the door I answer then he goes off
to look for my package and leaves me waiting while he checks every package in the van (always the same guy)
royal mail failforce are ok unless a single drop of snow or anything from the sky lands
as they down tools and take a week off saying its to dangerous
dpd never deliver until its 5pm so they are definitely an epic fail
I've heard alot of horror storys about myhermes.co.uk Couriers.
But being the cheapest in the UK i suppose you get what you pay for.
never used myhermes before but they seem pretty cheap
Most of the complaints for myhermes is parcels going missing and they give really low compensation for loss and damage claims and alot of there small print says they don't give compensation to alot of items such as electrical equipment.
parcel2go and parcelmonkey seem to get about the best reviews for low prices and good service.
ohh i see well good thing i always use p2g when i send large parcels
The price that Royalmail charges for large items is always twice that of DHL so how they stay in business amazes me.
Most of the complaints for myhermes is parcels going missing and they give really low compensation for loss and damage claims and alot of there small print says they don't give compensation to alot of items such as electrical equipment.
parcel2go and parcelmonkey seem to get about the best reviews for low prices and good service.
ohh i see well good thing i always use p2g when i send large parcels
You do realise Parcel2go and Parcelmonkey are not courier companies themselves they just act as an intermediate to the other couriers we have mentioned and you choose which of them parcel2go/monkey places your order with.
yes i know i use p2g because its quicker and cheaper then directly buying from the couriers
I did but i thought that parcel brokers such as Parcel2go and Parcelmonkey tend to use well known couriers and was given the impression that myhermes as a parcel broker tended to use small localized couriers such as self employed van drivers.
But i'm only going by what i've read from places such as moneysavingexpert.com for the best price to service and compensation.
myHermes are an actual courier company themselves - they actually deliver parcels using their own vans/drivers.
myHermes are an actual courier company themselves - they actually deliver parcels using their own vans/drivers.
Wonder why they get slated so much then as you could understand it if they was a Parcel Broker and paperwork on orderes going missing but as a actual courier company they should have an adavantage even over Parcelforce at their prices. ?
Maybe i'll try them sometime for posting something cheap under £20 but the low compensation is still abit of a concern.
Waiting for them to turn up annoys me! :(
Sniperdude
27-08-10, 10:09
could be wrong but i think QVC have sent packets via myhermes to my GF
they arrived via car lol with a smoker driving and the packets smell of smoke
they have also not bothered even knocking in the past
and just give the packet to the first person with an open door then carded me saying were the packet was LOL funny that i answered the door before they made there get away and made them go and get the packet and deliver it to the correct address
OMG your GF found something from QVC worth buying :P i tend to use QVC as something to send me asleep.
Well they have loaded my item on a van for delivery today.
Probably will come while i'm out though, good job there will be someone here!
Citylink strikes again, waiting for my new case from Aria that is apparently out on the van for delivery today at midday, they deliver up until 17:30...do their drivers know what time it is right now...
Argh idiots!
citylink are rubbish
dhl are ok
ups are fantastic
+1 very true
Never had a problem with city-link. I also use them to dispatch stuff and it always get delivered to my customers easy.
UPS are good, But very expensive.
Its a fact that they make a loss in the UK every year, But they just need the corporate image for the American market.
I also use UK mail/business post who are very good.
Fastway went bust last week:lol:
I'm sure it's a coincidence but every time i've had a delivery of a Bulk Pack of DVD disks and they have been sent via City-Link the tub is always cracked.
My worst: DPD, Citylink.
My best: Parcel Force, UPS and DHL.
The rest are pretty average, but those 3 are always quick and have never been damaged.
I'm sure it's a coincidence but every time i've had a delivery of a Bulk Pack of DVD disks and they have been sent via City-Link the tub is always cracked.
I've had that many times! , when i ordered a case of 120 DVDs from the Red & White place, they came in an extremely large box but the case which the dvds were contained in was damaged to hell & the DVDs were scattered around in this box with no bubble wrap whatsoever.
Well I somehow missed the delivery on Friday even though I was near the door waiting. Re-delivered for Today, kept checking the window and near by but missed the delivery again. I'm really not sure how... Found the card just 15 mins after the time printed on the card.
Phoned city link, was stuck in a queue for a gd 30 mins or so even though i was fourth in line. The lady asked me to hold whilst she tried to get a hold of Gatwick who in turn would get a hold of the driver to see if he could come back for me. She couldn't get through, she tried again after apologising and still couldn't get through.
The depot the package will be at is a good 45-50 mins away. I could of sworn there used to be a depot in lancing, not 10 mins away from me.
I must have some really bad luck or the driver knocks ever so gently.
I must have some really bad luck or the driver knocks ever so gently.
lol or they can't find your house :chairfall:
Got that competition prize from citylink, the box was squashed and a little torn. Not sure what it was like before leaving mind.
Well I got the card through the door so I'm going with the knocks ever so gently.
If Aria doesn't authorise the third delivery which I would totally understand they can have it back and I'll just take the refund. I don't think I'll be driving 45-50mins to Crawley to get a small item, it's just not worth it.
Just a string of bad luck lately.
Do you not have a doorbell?
Half of the damage is wrong packaging btw.
Ive just loaded a van up and i saw a bike wrapped in brown paper...Well what was left of it!:lol:
I bet there is a "cash for claims" fraud going on every day with them.
I work in packaging (Not fudge) and everything goes and and gets delivered in A1 condition!
hmmm maybe we need one of these .....
http://www.themovieknight.com/wp-content/uploads/2010/02/transporter1.jpg
??:thumb:
hmmm maybe we need one of these .....
http://www.themovieknight.com/wp-content/uploads/2010/02/transporter1.jpg
??:thumb:
lol, that would be good. just grab one of those beam to aria warehouse, pay for what you want and beam yourself back. no problems :D:D
Do you not have a doorbell?
Large heavy door knocker instead.
wonderlust
02-09-10, 17:31
Citylink guy (not my usual and in a rental van) delivered my Facebook competition prize this morning :D
lol, that would be good. just grab one of those beam to aria warehouse, pay for what you want and beam yourself back. no problems :D:D
If I had one I would not go to aria. I think first stop would be Kelly brooks bedroom!
Well I somehow missed the delivery on Friday even though I was near the door waiting. Re-delivered for Today, kept checking the window and near by but missed the delivery again. I'm really not sure how... Found the card just 15 mins after the time printed on the card.
Phoned city link, was stuck in a queue for a gd 30 mins or so even though i was fourth in line. The lady asked me to hold whilst she tried to get a hold of Gatwick who in turn would get a hold of the driver to see if he could come back for me. She couldn't get through, she tried again after apologising and still couldn't get through.
The depot the package will be at is a good 45-50 mins away. I could of sworn there used to be a depot in lancing, not 10 mins away from me.
I must have some really bad luck or the driver knocks ever so gently.
Last time that happened to me I bypassed CityLink and went to Aria. I had three phone calls within minutes asking for directions to the office where I was. Fifteen minutes later I had my delivery. That was without a card, that was a fortunate hitting of F5 on the tracking page.
DT.
Well the girlfriend sent me a message saying my new pc case has arrived finally.
Only waiting on graphics card and two dvds now i think...
Wouldn't it be great if you could download your computer parts. :p
Wouldn't it be great if you could download your computer parts. :p
Yeah keep it on a dvd for later...make a few copies of it...lol
Lorem-Ipsum
03-09-10, 03:43
lol. Reminded me of:
http://www.downloadmoreram.com/
lol. Reminded me of:
http://www.downloadmoreram.com/
I'll have a look when i get back in about a hour :)
LOL pirated hardware. :P
http://1.bp.blogspot.com/_gWu5mLcdtto/SNuIU0EwmhI/AAAAAAAAAAM/xgKSKQboGC8/s1600-R/pirate_lady.jpg
Pirate Hardware anyone ;)
you wouldnt say no would you :P:weeee
Looks like Stephanie Beacham :eek:
I love delivery companies. They are like Father Christmas, dropping off pressies on Christmas day. It's a real shame they don't arrive during the night while you sleep and pop the parcels on the end of your bed carefully.
Three cheers for delivery companies!
maybe we should make our own delivery service ?
http://i.imagehost.org/0075/bob.jpg (http://i.imagehost.org/view/0075/bob)
Pirate Couriers..... Arrrgh, No it isnt stole :ninja:
wonderlust
03-09-10, 10:35
Well I had to order an item from a competitor :( (Aria couldn't source the item as it's End of Life)
And it arrived in it's colourfull box with no extra packaging via Parcel Force.
I am pleased to say the packaging is in pristine condition and no signs of being used as a football :D
Apart from the smashed tubs of DVD disks the only other thing i've ever had turn up broken was one of the first 16x Lite-ON DVD writer that came via Parcel Force had the front cracked.
Must suck for people that have had £1000 plus tv's turn up broken.
I'm normally fine with deliveries and the like but recently it's got worse.
City Link - Decided to try and pretend they had a parcel for me. Left a card with no details on it whatsoever and I was expecting a delivery... turns out it was for next door. Nice one.
Royal Mail - For some reason the Special Delivery guy decides to knock for some reason and I'd much rather it he rings the doorbell unless he does that the second time... I'm not sure since luckily I've always been there for the first knock.
Must be a man thing, cause all the delivery people that are Men , knock - but the women ring the doorbell lol
We obviously lack the patience to ring the doorbell & instead , just knock lol
grrr. No sign of City Link yet. :/
Kingston 30GB SSDNow V-Series
oh yeah i remember you telling me lol.
Aria have run off with your money & not placed the order :D lol
Hmm, no I am tracking it. The delivery before last was failed by City Link. It better turn up. :mad:
At what times do they deliver? I remember waiting for my monitor/TV all bloody day just for it to arrive at 17:30 and I'd been waiting since 9 in the morning... definitely was not amused :mad:
Id rather that than not at all. Yeah 5.30 by the website. They better not fail or this could be my last order here.....
All is ok in the world again! It was just delivered.
Well done in finally having a neutral experience with them!
Obviously your door answering skills have improved to their kind of levels.
Id rather that than not at all. Yeah 5.30 by the website. They better not fail or this could be my last order here.....
All is ok in the world again! It was just delivered.
Your lucky, past 2 items with citylink was out on the van for delivery up until 17:30....didn't turn up.
Checked next day and placed on the van again...eventually turned up.
Citylink really are PANTS.
Mind you royal mail aren't much better, they "delivered" snakedocs GPU to me Friday at 12.30 when i was sat in the living room right next to the front door, literally can see the front door...i highly doubt they where there at that time, bastards.
All the same for me.. Fine
http://img839.imageshack.us/img839/2627/dscn3863j.jpg (http://img839.imageshack.us/i/dscn3863j.jpg/)
Uploaded with ImageShack.us (http://imageshack.us)
Looks like my prize has been well and truly Citylinked, it looks like it has been stamped on a few times.:mad:
Proof I should have won it ;)
Lol Gav you could say that mate I'm scared to open it.
http://www.emofaces.com/en/emoticons/e/eek-emoticon.gif
Lol Gav you could say that mate I'm scared to open it.
Can't return it once you have opened it ;). New policy
It's an XFX card, probably broken anyway :p
http://img338.imageshack.us/img338/6438/dscn3864r.jpg (http://img338.imageshack.us/i/dscn3864r.jpg/)
I seem to have the worlds 1st nvidia banana oh dear. I think this needs sending back please.:mad:
Lol don't laugh Gave it aint funny.
Sorry mate. I've just never seen a card actually snapped in half before. What's the order number on it, I'll set up the RMA.
It ain't snapped it's just slightly bent order ref is sort057772.Oh dear that has cheered me up today not.
Man , a bump in transit wouldn't have caused that . Somewhere along the line someone has done something to that lol.
I've PMed you the RMA details mate.
Cheers Gav Pm sent back you should have it on monday.
Looks like the box has been trampled.
Maybe this might convince Aria to consider other couriers ? :P :D
Cheers Gav Pm sent back you should have it on monday.
Did you win it or buy it?
Hmm, I bet it was sent out like that.
Lol I doubt that SD it has been through the mill.
I have been lucky never had anything that has been broken by a delivery company yet. now that i have said that i have prob jinxed my self
I have been lucky never had anything that has been broken by a delivery company yet. now that i have said that i have prob jinxed my self
Same here, only had one small thing lost by the royal mail before... well it turned up 2 weeks later when the company sent me out another ;) (MW2)
Otherwise everything else has been on time, in good condition.
EDIT: Actually also this really small random courier i had once.. the box turned up nearly open!
Wonder what City Link is like for compensation. ?
ROFL just saw this thread
Did you like the banana.:(
Did you like the banana.:(
It still works fine btw, I've stolen it to use in one of our testbeds :P
It still works fine btw, I've stolen it to use in one of our testbeds :P
Is that a bendy test bed to match the curve. :p
It still works fine btw, I've stolen it to use in one of our testbeds :P
Lol it was going nowere near any of my pc's looking like that.:)
I bent it back and it looks alright now. :P
Lol rather you than me Gav, if it still works thats a bonus.
Yeah, better than writing it off anyway :p
Lets hope the new one appears today, I won't hold my breath.
Lets hope the new one appears today, I won't hold my breath.
Unless the driver does a runner it might be best to open it in front of him then check any boot prints against his. :p
Lol I might just do that mate, they had another driver on the run yesterday, so no doubt this is the second day in the back of the van getting stood on, I will check this one if it arrives.
I'd advise anyone to check their goods before signing for them to be honest.
I'd advise anyone to check their goods before signing for them to be honest.
But what if your Partner has ordered something special for the weekend. :p
TheMadDutchDude
16-09-10, 09:27
I'd advise anyone to check their goods before signing for them to be honest.
Can be a little difficult if you have a box of goodies show up for an entire new build.
Can be a little difficult if you have a box of goodies show up for an entire new build.
What's difficult about it? Ask the delivery guy to wait while you open the box and make sure a portly citylink employee hasn't used it as a trampoline :knock:
What's difficult about it? Ask the delivery guy to wait while you open the box and make sure a portly citylink employee hasn't used it as a trampoline :knock:
Or if you don't want to do that mark it as "Unchecked!".
I think it depends on what area you live. Some of us get great service from certain couriers others in another area get bad service. It will be down to management and individual drivers and staff at the end of the day
What's difficult about it? Ask the delivery guy to wait while you open the box and make sure a portly citylink employee hasn't used it as a trampoline :knock:
It can be a bit embarrassing lol - i'd never ask the delivery guy to stand & watch me open boxes to check if the goods are in good condition.
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