PDA

View Full Version : cant connect to steam


callumburns
24-07-10, 03:52
im quite annoyed that i cant connect to steam at all :( it keeps coming up 'could not connect to the steam network' and keeps saying that im not connected to the internet and can use it on offline mode only. even though i am connected to the internet and have tried the old turn off and on again stuff i still cant connect to it :| anyone be able to help me out and tell me what the hell is going on :(? cheers
Snakedoc
24-07-10, 04:01
Hmm, Déjà vu!

Have you tried reinstalling steam? I can't think of anything else to try.
callumburns
24-07-10, 04:03
has this happened to you :|? i'll try that mate. i'll let you know how i get on
Snakedoc
24-07-10, 04:05
Indeed, a couple of weeks ago. It just resolved itself though. It was after a beta client update IIRC.
callumburns
24-07-10, 04:14
i uninstalled then re-installed now it just comes up a warning box saying 'Steam.exe (main exeption) to run steam you must be connected to the internet' i have not got a clue whats up with this
Snakedoc
24-07-10, 04:20
Disable firewall? Are you going through a router?
callumburns
24-07-10, 04:27
turned them off and yes im going through a router. but im using a wireless network bridge if that makes any difference?
Snakedoc
24-07-10, 04:29
Has it caused an issue before? I would think not tbh. Try creating a new Windows user account and reboot, login to that and try steam again? Stab in the dark here

You already did the client.blob delete thingy from the other thread?
callumburns
24-07-10, 04:34
Has it caused an issue before? I would think not tbh. Try creating a new Windows user account and reboot, login to that and try steam again? Stab in the dark here

You already did the client.blob delete thingy from the other thread?

nope no issues before at all, although that was at another house with a different router. But i'll try making another account etc and no i didnt know what to do as i dont know what the client.blob thing is to delete it :lol: im not that knowlegable of software all that much when it comes to things like this :(
Snakedoc
24-07-10, 04:39
ah...... One sec

So, in the Steam folder /program files(x86)/Steam, delete the file ClientRegistry.blob and restart Steam.
callumburns
24-07-10, 04:41
jeeso! just made another account, disabled firewall, rebooted, tried again, and came up the exact same error message :(!
Snakedoc
24-07-10, 04:43
Try the above^^
callumburns
24-07-10, 04:52
it worked :D! finally! cheers snakey :thumb: may as well add my username :) callumburns1
Snakedoc
24-07-10, 04:55
My pleasure. That one does cure a lot, sorry thought you had already done it when you said on/off stuff. :)

Make sure all your firewalls etc are re-enabled!

Oh and added!
callumburns
24-07-10, 05:02
will do mate cheers again :thumb: