Somehow my P5B Deluxe isnt faulty...

[Praetorian]

RMA190849
Item ID: Asus P5B Deluxe P965 Socket 775

I bought one of these mobos before Xmas and it gave out one day a few months ago. It wouldnt POST and gave me the fabled ASUS black screen on death (fans spinning but nothing on screen and no POST peeps or anything). Before RMAing I swapped out ram and graphics which didnt help much. I took the chance that it was the mobo and ordered another one (exact same model, and im a computer science uni student so I need my computer to work), installed it and all worked fine (C2D E6600 processor btw). Great I thought. Mobo is faulty so ill send it back and Aria being the nice people they are will give me a quick refund and all will be well.

Around a week and a half after I had the receipt of goods email I had heard nothing so I sent an email to chase up the RMA. Today I had an email saying that it wasnt faulty. I find this hard to believe as I tried everything I could think of to get it to work, and the replacement model worked first time out. Does anyone know if aria actually test with a cpu, ram and video card or do they sit by the board with some electronic gizmo? If the first board doesnt boot with my cpu and the second board does it seems to suggest that the first is infact faulty. Yes, I did try clearing the bios and booting without any drives attached etc. One must wonder if it was tested properly at all as I only got the results after sending the chasing email.

If I do have to take it back I will retest it myself and if its faulty I will be a very unhappy bunny.

[lucy]

Hi Praetorian,

I have spoken to the CServe guys with regards to your RMA and they do test with a full system set up. This includes...

Intel Core 2 Duo
E6300 512MB DDR2-800 RAM
ATI RADEON x300
500WATT turbine PSU

If you need anymore technical information or have any other queries after you have received the product back, please contact CServe or our technical Support Line and they will be happy to hlep.

Thanks,

Lucy
XxX

[Praetorian]

OMG...Customer services answered my call in two seconds of being on hold. This is a first for me. Ill have a look at the board myself when it gets back. If you guys somehow got it working I suppose I could ebay it (although id like to know how you did it).

[mac124]

Maybe it was something as silly as forgetting to plug a connector in?? Easily done, been there myself :oops: didn't go as far as RMAing though a mate of mine did with his 8800 though :oops: :oops:

[Praetorian]

Believe me I spent a while plugging and unplugging.

@Lucy or anyone else how long does it take for my mobo to get sent back to me? Its been almost two weeks and not a PCB in sight...

[lucy]

It can take up to 28 days as far as I know... but if you PM me your RMA I'll follow it up for you.

Luce

XxX

[Praetorian]

Received mobo today (thanks for waiving carriage Lucy). Only gripe is that I tested it immediately with my spare cpu (celeron D) and the ram+vid card from my working computer (the one Im using now) and it is still not working. Nought on screen and no beeping. Im fairly certain all was hooked up correctly and that the rest of the hardware is working fine (its working fine now in this mobo, obviously). Both mobos are the same model so I dont think its a compatibility issue. This leads me to one conclusion...my mobo IS faulty.

[ch3wbacca]

This sounds strangely like the exact problem I'm having. I plug everything in, it powers up, fans run, HD spins - but no display or beeping (unless I plug in the graphics card WITHOUT the 6pin power cable, but even then it's a beep thats not in the manual)

My motherboard was an Asus p5B-se, think I'll RMA the board and get a different brand, maybe the MSI NEO that someone else recommended. The only thing that worries me is that if I RMA the board and ARIA somehow get it to work, I'll be left with a useless board.

[Lynx]

Stop bringing up old topics!

[wonderlust]

and there was me thinking that Lucy was back :redface:

@ch3wbacca, the Neo2 is an excelent choice for the money.