View Full Version : XFX HD 5870 xxx Edition (Grey Screens / Verticle Stripes Problem)
Hello all,
First i want to thank Aria for getting the order to me as soon as humanly possible. Every thing arrived in good order as it should have and i was very happy with the service.
The Problem:
The Video card comes factory overclocked at 875/1300 (GPU/VRAM). Everything installs fine and does not show any indication of problems untill the video drivers are installed. At the stock settings the machine is unable to play any games with out grey/verticle stripe screens appearing. I can't even run Windows experince rating system. To get the machine to anytype of stability i had to use safemode under a lower screen resolution and turn of windows aero. I think began reading online forums such as AMD and anything that popped up on google. I was quite surprised to see alot of people sharing this same problem.
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=124747
The first thing i done (reading from someone else with the exact card) was clock my card to the vanilla settings (850/1200) using overdrive in the CCC. Games and everything seemed to work fine. Although crashing was not completly resolved. I then moved to chipset drivers/motherboard bios etc. I've actaully ended up even buying a new PSU thinking mine might have been lacking the power required and still no diffrence made. I was hoping with most of the reading i've done that i could maybe figure out if it was a driver or card fault but its impossible to know with the amount of posts made by people and AMD saying they are aware of the problem and progress is ongoing. I have tried the card in another machine also which had the same problems. I've treid 3 operating systems Linux/Windows Vista x86/Windows 7 x64. Even linux can flash the bars up. So i've decided to go down the RMA line myself and see if it brings any resolution. I'll be calling on monday to see where i go from there and if it does solve my problem i'll post here and also on the AMD forums. If anyone needs anymore information other than what i have posted please ask as im quite sure there has been other things i have tried. (Most things posted on forum) :confused:
The System:
Motherboard: Maximus 3 Formula (Tried all Bios versions)
Processor: Intel Core I7 860 (Tried all chipset drivers)
RAM: G.Skill Ripjaw DDR3 8GB 1600 (Dual Channel) (Tried removing sticks and swapping about and also clocking up and down)
GFX: XFX Radeon HD5870 XXX Edition (Tried all cat versions)
Sound: PCI Xfi Fatility Champion Series / Also On Board Xfi (Removed Sound when testing)
PSU: Enermax 620W (ELT620AWT) (tried card in another machine same OS) (Now Upgraded to Corsair HX850W with no change)
HDD: 74GB WesternDigital Raptor / 2 x 320 GB Western Digital Drivers / 2 x 500GB Seagate Drives. (Used 1 drive when testing)
OS: Windows 7 X64 Pro (I've treid Vista X86 and Linux mint with problems also)
Have you tried various catalyst drivers?
sound like a driver issue to me and reading that link confirms it, i would look around for a beta driver to see if its been fixxed or try to findout which update caused it and uninstall that.
3dguru forums are my fave place for beta gpu drivers :)
Yeah i've been thinking that although the beta 10.1 have been tried by others with no fix. Another thing that puts me off a driver issue is its flickering i've seen in Linux also. I've tried all Cat versions yes. Im thinking about waiting for the official release of the new Cat to see if any bug fixing is included. You can get tired of waiting though might RMA it and that would confirm to me if its a driver fault or hardware. I think it could be faulty Vram to as i can adjust the GPU but when i touch the vram it all goes tits up. :coffee:
Just a thought but can you clock it down to say 800/100 as the other down-clock helped?
wonder if its more of a bios balls up?
i would mail xfx and see what they say.
I hope I don't get any of these problems when my 5870 arrives
Yeah i was talking to XFX. Supplied them with the link of the forum and they are basically reading through it to see if they can find any resolutions which does'nt build my cofidence. Yes i was thinking the Bios with the powerplay clock settings might be presenting a problem. Time can only tell.
have you left any monitoring software running to make sure all the clocks are going to the right speeds when they should be?
only it could be the clocks are staying at 2d speeds when you need the 3d speeds power.
Andrew Moore
23-01-10, 16:49
I know it may sound stupid but have you installed a 32bit driver on a 64bit OS or a 64bit driver ona 32bit OS.
Its a pain to do but some people can manage it (bless em)...
Just thought I would get the silly Q out the way first.
Andy
I know it may sound stupid but have you installed a 32bit driver on a 64bit OS or a 64bit driver ona 32bit OS.
Its a pain to do but some people can manage it (bless em)...
Just thought I would get the silly Q out the way first.
Andy
I wish that was the case but i've been hogging the Windows 7 x64 page on amd since i got my card trying all the versions there. I never even new a x86 version could install? Im certain its the 64bit. All i can do it wait i guess
have you left any monitoring software running to make sure all the clocks are going to the right speeds when they should be?
only it could be the clocks are staying at 2d speeds when you need the 3d speeds power.
Yes i've been using,
GPUz
Ozone3d Furmark
CPUID/Harware Monitor
Everest
Everything seems to be normal and havent read any posts about incorrect clocks. I think some people think they are incorrect by default. I'm convinced my main problem is the factory overclock. Beleive it or not this is actually the only video card i've had a fault with. ATI have been good with every other card i've had. Do Aria do a swap out or do they require hardware tests first? Hate being left without a machine.
I'm convinced my main problem is the factory overclock.
Which is why i would of lowered the clock even more to like 800/1000 or lower as it was 'slightly' better on the other down clock.
It is not drivers.
Which is why i would of lowered the clock even more to like 800/1000 or lower as it was 'slightly' better on the other down clock.
It is not drivers.
Yeah i understand what you mean Tatts and it probably would bring more stability but its not really what your paying for though. The card runs quite well on Vanilla clocks with the ocasional crash. We should'nt have to be clocking cards down really, when you pay for speed you dont wanna slow it down to make it work. Its certainly stable enough for me to make this post but i don't think i would accept the card at a lower clock rate after investing in another psu trying to figure out what was wrong. Some poeple are running their cards higher than the factory over clock with no problems which is another reason that i suspect that its a faulty card.
Yeah i understand what you mean Tatts and it probably would bring more stability but its not really what your paying for though. The card runs quite well on Vanilla clocks with the ocasional crash. We should'nt have to be clocking cards down really, when you pay for speed you dont wanna slow it down to make it work. Its certainly stable enough for me to make this post but i don't think i would accept the card at a lower clock rate after investing in another psu trying to figure out what was wrong. Some poeple are running their cards higher than the factory over clock with no problems which is another reason that i suspect that its a faulty card.
You missed the point mate, if it runs fine at low clock speeds then the card is obviously faulty and you need to RMA it ;)
You missed the point mate, if it runs fine at low clock speeds then the card is obviously faulty and you need to RMA it ;)
Yeah lol i am i've put this tread on to let other people know about this problem and im going to post if the RMA is a resolution. If you read the link i posted on the original post you'll find that downclocking seems to help alot of people and what through me off guard was ATI saying they were aware of the problem and progress is ongoing. Im taking the RMA route tough to see where it gets me.
No worries, i never bothered reading the link but that just seemed the best way to to proove it was the card :(
If ATI are aware of the problem then surely they know a hotfix or driver update isn't going to resolve it :lol:
No worries, i never bothered reading the link but that just seemed the best way to to proove it was the card :(
If ATI are aware of the problem then surely they know a hotfix or driver update isn't going to resolve it :lol:
Yeah i think if its anything it might be a new bios version or a recall. Who knows
Yeah i think if its anything it might be a new bios version or a recall. Who knows
The only thing i can think of is a dodgy bios (not enough volts / curropt?) or a bad batch of cards.
Either way i think the RMA is the best option for now, keep us posted :)
Hey I'm having similar issues with my 5870. Running 3Dmark vantage and at the end of the first scene I got grey vertical stripes and the whole computer just froze and I could see anything except grey :p
Downloading some beta 10.1 drivers and see what that does :)
You broke it already Will??
Andrew Moore
25-01-10, 18:07
Hey I'm having similar issues with my 5870. Running 3Dmark vantage and at the end of the first scene I got grey vertical stripes and the whole computer just froze and I could see anything except grey :p
Downloading some beta 10.1 drivers and see what that does :)
Have you used driver to clean to rid the nvidia graphics drivers?
Andy
Hey I'm having similar issues with my 5870. Running 3Dmark vantage and at the end of the first scene I got grey vertical stripes and the whole computer just froze and I could see anything except grey :p
Downloading some beta 10.1 drivers and see what that does :)
Not a good start :(
its your overclock being too high will.
In seriousness, have you actually tried overclocking it, will?
~I mean CPU overclock, 5870s are known for it.
In seriousness, have you actually tried overclocking it, will?
no :lol:
It's that driver issue...thats why I posted it on this thread :rolleyes:
~I mean CPU overclock, 5870s are known for it.
Ah I see.. Good call :)
Andrew Moore
25-01-10, 19:56
no :lol:
It's that driver issue...thats why I posted it on this thread :rolleyes:
Could be that you need a fresh OS install.. Ive had weird and wonderful blue streaks out of an nvidia card before that was resolved by a fresh OS.
Andy
no :lol:
It's that driver issue...thats why I posted it on this thread :rolleyes:
Have you tried what Lynx suggested and backed off your OC for a test? Maybe down to stock speeds?
Garentee its the cpu overclock, will put money on it.
I can't imagine any reason why it is anything to do with the CPU it'll certainly be weird if it is.
I'll do it later as I'm revising for geography exam tomorrow morning (after Biology this afternoon) PALE!
Biology was a joke.
For once dont argue, and accept it will!
I can't imagine any reason why it is anything to do with the CPU it'll certainly be weird if it is.
Only one way to find out! :D
Ok set it back to stock clocks in BIOS
Same problem still occurred. I'll be the drivers I'm pretty sure of it. I get grey/black verticle stripes on the screen during furmark...kinda like a ATi BSOD :p
Looks exactly like this
http://i5.photobucket.com/albums/y161/evilmadboy/463835303_1620587117_0.jpg
Power supply is next issue, you need 40A over the PCI-E rails, which your powersupply does 2x 25A over 12v lines. I would say that its either power related or possibly you havent cleaned drivers off properly.
I wreckon you should send it back for a refund :clap
/Jokes
Force higher 2d speeds, bet that fixes it!
It's really weird.
I was just watching the GPU usage on GPU-z it was at 99-100% and then when the screen froze it dropped to 0% then went back upto 100%...usually does this about 10 seconds before it goes grey vertical lines on me :p
Lynx isn't this a driver issue as other people are getting exactly the same problem?
Running beta 10.1 drivers now and still same problem :(
I shouldn't have to do any messing with 2D clocks to sort this problem out.
You could always try what i said earlier in the thread, if you clock it below the vanilla cards and you don't get this problem then it isn't drivers/psu etc. :)
Andrew Moore
25-01-10, 20:43
It's really weird.
I was just watching the GPU usage on GPU-z it was at 99-100% and then when the screen froze it dropped to 0% then went back upto 100%...usually does this about 10 seconds before it goes grey vertical lines on me :p
Lynx isn't this a driver issue as other people are getting exactly the same problem?
Running beta 10.1 drivers now and still same problem :(
Driver ckean and re-instal. I think its because youve had NV drivers on there.
If that fails, back up everything and do a fresh OS instal with the latest drivers. Should fix it.
Andy
I can't imagine any reason why it is anything to do with the CPU it'll certainly be weird if it is.
I'll do it later as I'm revising for geography exam tomorrow morning (after Biology this afternoon) PALE!
Will what card exactly is it that your using? Also have you tried it in another system maybe with vista or windows 7. have you tried any of the methods mentioned in the forum link i've posted. Theres lots of diffrent reasons why this can be happening but id start with trying a down clock on you gpu and vram and test vantage after that. Can you run windows rating system? Also run memtest on ram etc to eliminate the possibility. i havent yet phoned about my card as im on long shifts this week. if the replacement solves my problem ill post here. if i can replace it that is. The beta driver fixes nothing apparently. id also try a frest os install and disable windows updares. that has worked for 1 or 2 people. Sorry for any bad grammer on iphone and dont have time to error check.
Mark
Will what card exactly is it that your using? Also have you tried it in another system maybe with vista or windows 7. have you tried any of the methods mentioned in the forum link i've posted. Theres lots of diffrent reasons why this can be happening but id start with trying a down clock on you gpu and vram and test vantage after that. Can you run windows rating system? Also run memtest on ram etc to eliminate the possibility. i havent yet phoned about my card as im on long shifts this week. if the replacement solves my problem ill post here. if i can replace it that is. The beta driver fixes nothing apparently. id also try a frest os install and disable windows updares. that has worked for 1 or 2 people. Sorry for any bad grammer on iphone and dont have time to error check.
Mark
I'm using stock XFX 5870. I'm running windows 7 64-bit home premium. I've downclocked the card and it seemed to be fine. I then increased the clock speeds to stock and it was still fine. I restarted the computer (at stock GPU clocks) and it spacked out again, and went to a blank screen.
The computer is fine in 2D mode but when running Furmark that's what's causing the fails.
I've been reading about this thing called the powerplay bug...don't know what you've heard of it?!
My 5870 didn't suffer any verticle stripes..
9.12 hotfix drivers are the most stable drivers for the 5XXX series (5770/5770 crossfire/5870)
Take off your unstable overclock Will, the 5XXX series is notorious for weeding out unstable CPU overclocks.
Um, just reread thread about that crash you're having. It's clock/driver related.
Go to 9.11 or summit.
My 5870 didn't suffer any verticle stripes..
9.12 hotfix drivers are the most stable drivers for the 5XXX series (5770/5770 crossfire/5870)
Take off your unstable overclock Will, the 5XXX series is notorious for weeding out unstable CPU overclocks.
My CPU overclock is perfectly stable....over 2 hours Prime.
I've tried it at stock clocks too.
Many people have suffered from these verticle stripes
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=122942&enterthread=y
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=123699&enterthread=y
http://www.tomshardware.co.uk/forum/275647-15-grey-screen-thin-verticle-lines-5870
Seems like it's something to do with the powerplay settings and windows now liking it. I'm sure they'll fix it in the next drivers.
My CPU overclock is perfectly stable....over 2 hours Prime.
I've tried it at stock clocks too.
Many people have suffered from these verticle stripes
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=122942&enterthread=y
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=123699&enterthread=y
http://www.tomshardware.co.uk/forum/275647-15-grey-screen-thin-verticle-lines-5870
Seems like it's something to do with the powerplay settings and windows now liking it. I'm sure they'll fix it in the next drivers.
My 5870 at 1050/1300 had no issues, I was running the original beta drivers...
User error in my honest opinion.
But hey, don't take my word for it, why would you?.
My CPU overclock is perfectly stable....over 2 hours Prime.
I wouldnt rely on prime unless you run at least 12 hours, I've had it fail on the 7hour mark before realizing it is a pointless programme :mad:
Run PCIE lane at 101MHZ, CPU at a tri core at 2.8GHZ, card at 850/1200, see how it holds, use the 9.12 hotfix drivers.
I've had no problem with my 4890 why should this 5870 change anything?
I've had no problem with my 4890 why should this 5870 change anything?
If you're unable to follow instructions without questioning them, don't post about an issue.
A few members here will have owned, or own a 5870. ;), I haven't got time to try and advise someone who's arrogant/childish, or whatnot.
Set the card to 850/1200, PCIE lane frequency to 101, uninstall and driver sweeper your current drivers. Install 9.12 from AMD's site, then go go Guru3D and download the 9.12 hotfix drivers and install, remove your CPU overclock too.
If the above fails, it's a faulty card. They aren't meant to crap out, mine didn't, and many other peoples didn't, they're the same card, and should react the same with the same drivers.
My CPU overclock is perfectly stable....over 2 hours Prime.
I've tried it at stock clocks too.
Many people have suffered from these verticle stripes
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=122942&enterthread=y
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=123699&enterthread=y
http://www.tomshardware.co.uk/forum/275647-15-grey-screen-thin-verticle-lines-5870
Seems like it's something to do with the powerplay settings and windows now liking it. I'm sure they'll fix it in the next drivers.
Will is your card the xxx edition? Or just the standard clocked card?
My 5870 at 1050/1300 had no issues, I was running the original beta drivers...
User error in my honest opinion.
But hey, don't take my word for it, why would you?.
Martin could you be more specific? System spec OS etc. Also exact card
you were using and how long. Which games you played on them clocks without problem.
Cheers
Mark
Martin could you be more specific? System spec OS etc. Also exact card
you were using and how long. Which games you played on them clocks without problem.
Cheers
Mark
Windows 7 64 bit.
I had the card on launch day up until just recently.
And my 24/7 clocks were 1050/1250 (The memory is rated at 1250MHZ anyways).
I played, Crysis, Mass effect, and a few others, shattered horizon etc etc.
Windows 7 64 bit.
I had the card on launch day up until just recently.
And my 24/7 clocks were 1050/1250 (The memory is rated at 1250MHZ anyways).
I played, Crysis, Mass effect, and a few others, shattered horizon etc etc.
What card version were you using and full system spec? Any hardware software mods to card? If I clocked my clocks to 900/1200 is would run somewhat better but in some games it still occured.
What card version were you using and full system spec? Any hardware software mods to card? If I clocked my clocks to 900/1200 is would run somewhat better but in some games it still occured.
A launch day Sapphire 5870.. So reference.
I flashed the BIOS to an Asus to bypass the CCC overclocking limits.
And it was used on this system.
A launch day Sapphire 5870.. So reference.
I flashed the BIOS to an Asus to bypass the CCC overclocking limits.
And it was used on this system.
Did you run windows updates or disable them?
Cheers
Mark
Did you run windows updates or disable them?
Cheers
Mark
I've always updated windows.
I remember when I went through a batch of 7900GT's which would only work stable when I downclocked to vanilla speeds. I returned them all based on the fact they couldn't run at the advertised OC'd factory speeds.
I was about to suggest the 5870's have a similiar issue although it seems to be affecting too many people to be a faulty batch. Bad/not fully tested CCC drivers strike again possibly.
Will have you tried Martins comprehensive suggestion on last page?
I've always updated windows.
Quite a few people have reported that AMD say it's to do with a windows update but I can't see that being the reason. Cheers for the info Martin I'll continue on with the deciesion to RMA. Should be able to call aria on Thursday or Friday.
If you're unable to follow instructions without questioning them, don't post about an issue.
A few members here will have owned, or own a 5870. ;), I haven't got time to try and advise someone who's arrogant/childish, or whatnot.
Set the card to 850/1200, PCIE lane frequency to 101, uninstall and driver sweeper your current drivers. Install 9.12 from AMD's site, then go go Guru3D and download the 9.12 hotfix drivers and install, remove your CPU overclock too.
If the above fails, it's a faulty card. They aren't meant to crap out, mine didn't, and many other peoples didn't, they're the same card, and should react the same with the same drivers.
Ok I'll try it.
The amps seem to drop when it freezes...
Also, take your NB/HT to 1.8GHZ.
Your PSU should be plenty, I ran my 5870 on my brothers 460W CM.
Also, take your NB/HT to 1.8GHZ.
Your PSU should be plenty, I ran my 5870 on my brothers 460W CM.
That's below stock speed so shouldn't need to be done if it's a fully working card.
Ok just done what you said PCI-e clock to 101, stock CPU clocks and stock GPU clocks. Seems fine in Furmark (ran for 6 minutes).
This just makes me even more confused, because I know it's not the CPU overclock causing the problem as I tested it yesturday at stock CPU clocks. I know it's not the drivers as I tested it with 9.12 drivers when I first got the card.
So this isn't making any sense.
Also if I move the core/memory clock 5MHz below stock then then amp usage drops from 40amps to 36amps. THIS ISN'T MAKING ANY SENSE, why would the amps drop by so much???!
Could it be the increase in 1MHz PCI-e clock has helped? It shouldn't have made a difference as a working card should work at stock clocks....
Run an hour of Furmark 1 hour, if it passes, I'm a friggin genuious. You'll never guess what I did there ;).
Also, PCIE should always be running at 101 bizzarely enough
Also, run the card at 925/1250 when testing Furmark for an hour, make sure to keep it at stock CPU speeds and 101MHZ PCI-E lane.
but it all boils back down to if you have to downclock it make it stable - theres a problem there
but it all boils back down to if you have to downclock it make it stable - theres a problem there
I personally think it's the PCI-E thing, it should always run at 101MHZ, or at least has done on my 4870x2/5770's/5870.
Ok it just failed again on me.
I hadn't even changed ANYTHING. All I did was
Run Furmark for 6minutes (totally fine)
Posted a message on here saying it was ok
Ran Furmark again and it died about 1min 40 seconds in....grey/black verticle stripes.
Are you using the 9.12 Hotfix? (Not on AMD's site)
Download AMD GPU clock, overclock by 1MHZ, that will break Powerplay, which will rule out powerplay problems causing the BSOD's.
Are you using the 9.12 Hotfix? (Not on AMD's site)
Download AMD GPU clock, overclock by 1MHZ, that will break Powerplay, which will rule out powerplay problems causing the BSOD's.
If I overclock then it will be out of warrenty...and yes I did use the 9.12 hotfixes.
If I overclock then it will be out of warrenty...and yes I did use the 9.12 hotfixes.
The memory is rated at 1250MHZ, setting it to 1250MHZ ideally SHOULDN'T void the warranty, but that's a gray area.
And no shop will know/care if it's been overclocked slightly, as long as it isn't extreme.
The memory is rated at 1250MHZ, setting it to 1250MHZ ideally SHOULDN'T void the warranty, but that's a gray area.
And no shop will know/care if it's been overclocked slightly, as long as it isn't extreme.
....this is the aria forum of course they'll know :p how many people bought a card from there for £100 ;)
Are you using 2 PCI-e power cables from the same rail on your psu?
If it was me i would still underclock it by 100mhz on core/mem and run furmark, if it passes then the card is fine and the problem lies elsewhere, if it fails then it's a problem on the cards.
Are you using 2 PCI-e power cables from the same rail on your psu?
If it was me i would still underclock it by 100mhz on core/mem and run furmark, if it passes then the card is fine and the problem lies elsewhere, if it fails then it's a problem on the cards.
If a card must be downclocked to function, it means a problem lies with the card.
If a card must be downclocked to function, it means a problem lies with the card.
Which is exactly my point but no one sees this .....
Are you using 2 PCI-e power cables from the same rail on your psu?
If it was me i would still underclock it by 100mhz on core/mem and run furmark, if it passes then the card is fine and the problem lies elsewhere, if it fails then it's a problem on the cards.
Yeh they're both on my 25AMP rail
It is a 600W OCZ ModXStream
The amount of amps my card pulls seems to vary so much...really strange
Yeh they're both on my 25AMP rail
It is a 600W OCZ ModXStream
The amount of amps my card pulls seems to vary so much...really strange
Can you use one PCI-e off the modular cables to eliminate the psu?
Long shot, try changing the PSU?
Long shot, try changing the PSU?
I don't have another one around...I'll try using the other rail tomorrow...the other rail does supply with CPU aswell tho.
I don't have another one around...I'll try using the other rail tomorrow...the other rail does supply with CPU aswell tho.
I would try with one lead off each rail if you can :)
awww cool I just found loads of free stuff in the box I'll have a try now :)
Including two molex to PCI-e adaptors :p
If I overclock then it will be out of warrenty...and yes I did use the 9.12 hotfixes.
As far as I'm aware XFX has the best warrenty for things like that. Read up on it.
Wait ok I just realised that rail 1 is for CPU only and not CPU + peripherals :(
I can't split the load then.
awww cool I just found loads of free stuff in the box I'll have a try now :)
Including two molex to PCI-e adaptors :p
molex > pci-e adapter isn't good
try and use dedicated PCI-express 6 pin hardwired to PSU - you do have x2 PCI-express 6 pin's on PSU don't you?
molex > pci-e adapter isn't good
try and use dedicated PCI-express 6 pin hardwired to PSU - you do have x2 PCI-express 6 pin's on PSU don't you?
Yes they're modular connectors but yes they're hardwired in.
My 4890 was fine on this CPU I thought the 5870 consumed less power....
It'd be ideal if you could get someone to test for you tbf.
Wait ok I just realised that rail 1 is for CPU only and not CPU + peripherals :(
I can't split the load then.
Oh well, worth a thought. The card only needs a 500w psu with two 75W 6-pin PCI-e which is what you should have.
Personally i would try and test it in another rig or try under clocking (if it passes furmark under clocked then the card is f***** and needs to be RMA'd).
Oh well, worth a thought. The card only needs a 500w psu with two 75W 6-pin PCI-e which is what you should have.
Personally i would try and test it in another rig or try under clocking (if it passes furmark under clocked then the card is f***** and needs to be RMA'd).
or doesn't it mean that my PSU can't handle the load?
Seems fine at:
800/1100
Pulling 34.8 amps
Flicked it up to 850/1200
Pulling 36amps
Froze.
Will I assume you've tried the latest bios and chipset drivers? Anyhow for my card I've tried in other machines presenting me with the same fault I
even bought a new psu. I'm convinced mine is a faulty card but I'd try everying out first before sending it back to find it working in some smart **** teccies machine. That will only make you very angry. :-)
It's been fine running at
845/1195
Pulling 36 amps, for 10 minutes.
850/1200 for 3 minutes
froze...
pulling 36 amps
Is your Ram running with an over clock or have you tried it at standard clocks? That's presented problems for quite a few.
wonderlust
26-01-10, 17:48
I am starting to feel very happy I didn't win one of those cards :D
Is your Ram running with an over clock or have you tried it at standard clocks? That's presented problems for quite a few.
everything is running at stock clocks
I am starting to feel very happy I didn't win one of those cards :D
Trust me bro it is a beast...but it's not worth this amount of trouble
Is stoba having similar problems? Or is it just yours?
Wait a minute the maximum power draw of this card is 188W correct?
So 188/12v = 16amps required?
My 12v rails will provide 504W (according to the PSU) but mathamatically they should provide 600W (300W each). Wheres the other 96W gone?
What efficiency is your PSU rated at?
What efficiency is your PSU rated at?
80+
Its 600W OCZ ModXStream
GPUz says the cards pulling 36-40amps...can this be true? My power supply can only supply 25 :p
Edit:
This is from a review of the 5870s in xfire and normal
Radeon HD 5870
The card requires you to have a 500 Watt power supply unit at minimum if you use it in a high-end (http://www.guru3d.com/article/radeon-hd-5870-crossfirex-test-review/3#) system. That power supply needs to have (in total accumulated) at least 40 Amps available on the +12 volt rails.
http://www.guru3d.com/article/radeon-hd-5870-crossfirex-test-review/3
I'd imagine thats it then.. Or are you meaning something else?
Have you just included the 12v rails, or the 3.3v and 5v ones too?
Seems like it needs RMA'ing.
But I'd get someone to test it for you first.
With it running fine @ 800/1100 i would of guessed it was the card or psu but if it also fine @ 845/1195 i don't think it is the psu (5mhz will make hardly any extra power draw).
Is there any chance you can leave it a little longer @ 845/1195? (yes i know it's annoying/boring)
Edit: you have 2x 12V rails with a total of 50A
80+
Its 600W OCZ ModXStream
GPUz says the cards pulling 36-40amps...can this be true? My power supply can only supply 25 :p
Edit:
This is from a review of the 5870s in xfire and normal
http://www.guru3d.com/article/radeon-hd-5870-crossfirex-test-review/3
So it's not a power issue then?
Is there any chance you can leave it a little longer @ 845/1195? (yes i know it's annoying/boring)
Yeh sure thing :)
Wheres Gibbo as well, he should really have a look at this :)
I'm scanning through google to research your psu and the 1st one is saying:
OCZ ModXStream Pro 600W PSU Key Features:
• 600W Total power at 50°C
• Dual +12V outputs (42A/504W)
Do you know anyone with a different psu??
My friend has a 600W StealthXStream
http://c1.neweggimages.com/NeweggImage/productimage/17-341-010-03.jpg
He's actually got 36amps able to go to his GPU where as I think mine only has 25amps.
Are both your PCI-e on the same rail or split like his? (i'm trying to find it on google)
If they are on the same rail, I think we have found the problem :)
Are both your PCI-e on the same rail or split like his? (i'm trying to find it on google)
If they are on the same rail, I think we have found the problem :)
They're both on the same rail.
The review I posted before says you only needed 40amps on all the rails in total though.
The other rail is used for the CPU.
Runs Furmark totally fine at 600/900 been running 20 minutes
Pulling 27amps
Runs Furmark totally fine at 600/900 been running 20 minutes
Pulling 27amps
At least it looks like we are getting somewhere, it is definately the card or psu holding you back now.
If you can, i would try it on that other psu and if that fails, see if you can get it replaced.
Keep us updated :)
wonderlust
26-01-10, 19:17
All this talk of power draw whils a card in 3d mode had me a little worried ;)
Just checked my GTX260 and its drawing 56A bit worrying when the PSU is only rated at 38A :eek:
All this talk of power draw whils a card in 3d mode had me a little worried ;)
Just checked my GTX260 and its drawing 56A bit worrying when the PSU is only rated at 38A :eek:
what are you using to measure it?
lol me thinks the maths has gone a bit wonky somewhere :D
wonderlust
26-01-10, 19:21
what are you using to measure it?
GPU-Z VDDC current
Those are AC values for current i think, I0= I peak / root2
GPU-Z VDDC current
That's what I've been using too...
Yours is wayy too high tho :p mines about right at 36-40amps
wonderlust
26-01-10, 19:36
don't forget mines a high overclocked GTX260!
GPU-Z VDDC current
I don't think that is the amp draw tbh
I don't think that is the amp draw tbh
Mine seems about right...
Mine seems about right...
At load a 5870 will draw a little over 15.6 amps or 188w (total
from MB and both power connectors)
At load a 5870 will draw a little over 15.6 amps or 188w (total
from MB and both power connectors)
Yeh that's what I said before, so why would my PSU be a problem if it can supply 25amps?
Your CPU works at 1.15, x40 is only 45w, thats not that much.
Yeh that's what I said before, so why would my PSU be a problem if it can supply 25amps?
I think it's a bad card but before returning it i would try and test it on the other psu just for peace of mind.
wonderlust
26-01-10, 19:49
thats the reading CPU-Z gives as a max during load (NFWMW @ 2048x1152)
http://i288.photobucket.com/albums/ll177/teddyformandy/gtx260amps.jpg
thats the reading CPU-Z gives as a max during load (NFWMW @ 2048x1152)
http://i288.photobucket.com/albums/ll177/teddyformandy/gtx260amps.jpg
That's alot :lol:
I have a decent brand 600W PSU....ATi say it should be a 500W PSU...I'm sure mine is ok
I'll be interested to see how this RMA goes (with the xxx version)
thats the reading CPU-Z gives as a max during load (NFWMW @ 2048x1152)
http://i288.photobucket.com/albums/ll177/teddyformandy/gtx260amps.jpg
You're getting confused mate, some 5870's show 70a but it isn't amps powered from your 12V
Everyone ignored my comment which shows that Amperage is just the Chip?
VDDC x amperage = wattage for core.
Everyone ignored my comment which shows that Amperage is just the Chip?
VDDC x amperage = wattage for core.
Thanks, that's just what i was going to post (didn't see the other comment?) :)
So the max power draw of the 5870 is 188W @ 12v
Therefore the max amperage pull of the card is 15.6666666 amps
Therefore my OCZ power supply can supply enough amps (as it has a dedicated 25amps for the GPU rail)?
All agree?
wonderlust
26-01-10, 20:07
good thats put my mind at rest too :D
So the max power draw of the 5870 is 188W @ 12v
Therefore the max amperage pull of the card is 15.6666666 amps
Therefore my OCZ power supply can supply enough amps (as it has a dedicated 25amps for the GPU rail)?
All agree?
In theory yes.
Also, your PSU should be able to run 2 of these in crossfire tbh (at least the specs say so).
I'm just wondering if it is worth your friend testing it first just to make sure it isn't your psu? otherwise you could pay postage both ways and end up back at square one a week down the line.
In theory yes.
Also, your PSU should be able to run 2 of these in crossfire tbh (at least the specs say so).
I'm just wondering if it is worth your friend testing it first just to make sure it isn't your psu? otherwise you could pay postage both ways and end up back at square one a week down the line.
My friend should theoretically have 36amps...18amps over two rails. I'll give that a go on Friday evening :)
It seems to work fine at lower clocks 600/900 which means that it could be either bad GPU or bad PSU :p
Powerplay bug!
So you think a RMA will solve that?
I think a reinstall will fix it.
I think a reinstall will fix it.
I've reinstalled the drivers a million times...any other ideas?
wonderlust
26-01-10, 20:50
reinstall WINDOWS!!!!! thats what he is suggesting!!
did you use an nvidia card before the 5870?
reinstall WINDOWS!!!!! thats what he is suggesting!!
Will a partition be ok? Just cause if it doesn't make a difference I will have to kill somebody :p
Will a partition be ok? Just cause if it doesn't make a difference I will have to kill somebody :p
should be fine yes
That's alot :lol:
I have a decent brand 600W PSU....ATi say it should be a 500W PSU...I'm sure mine is ok
I'll be interested to see how this RMA goes (with the xxx version)
It will be Thursday before I can even call in regards to it as I'm out before 5.30am and not home till 8.30pm every day. finish early on Thursday and off Friday so I'll try to get it sorted then. you'll be waiting a while that's what I'm trying to say. :-)
Andrew Moore
26-01-10, 21:38
Will a partition be ok? Just cause if it doesn't make a difference I will have to kill somebody :p
Aye a small partition to quickly install windows and the drivers should be fine. I would still follow the method described by Martin mind. its a well known work around that does indeed WORK! My guess though is possibly a slight insuficiency with the PSU.
Stupid Q here, Have you made sure that you have 1 pcie plug running off of each 12v rail? If not then you may have found your issue!
Andy
Aye a small partition to quickly install windows and the drivers should be fine. I would still follow the method described by Martin mind. its a well known work around that does indeed WORK! My guess though is possibly a slight insuficiency with the PSU.
Stupid Q here, Have you made sure that you have 1 pcie plug running off of each 12v rail? If not then you may have found your issue!
Andy
Both PCI-e plugs run off the same 25amp rail there is nothing you can change. It's a 600W OCZ ModXStream PSU. I will keep all CPU and GPU clocks at stock.
The 5870 should be able to run off 15.666amps
188/12 = 15.6666 :)
Gonna do a fresh install of the drivers on a 50GB partition :)
Andrew Moore
26-01-10, 21:44
Try running a 6pin to molex adaptor off of the other rail and report back bud.
Andy
Send it to me will - I'll test it on my PSU if you want ;) :D
Indeedy, single 12v rail ftw.
Try running a 6pin to molex adaptor off of the other rail and report back bud.
Andy
The molex connectors all come off the same rail...
For some reason the CPU has 25amps all to it's self and everything else (including GPU) have to run off the other 25amps :o
I'll test it on my friends 600W StealthXStream :lol: he's got 36amps available (2x18) for the GPU :)
This is his layout of rails
http://c1.neweggimages.com/NeweggImage/productimage/17-341-010-03.jpg
The molex connectors all come off the same rail...
Will - why don't you just try it?! You never know, it might work and it'll only take 30 seconds to find out.. I think the chances of it working are slim, but at this point, I would be wanting to try everything I could to get it to work. Even if I thought there was zero possibility of it working, I'd still give it a go on the chance that I was wrong..
Send it to me will - I'll test it on my PSU if you want ;) :D
I was about to post that when I decided to read back a page :(
Just been reading through this article
http://forums.amd.com/game/messageview.cfm?catid=260&threadid=124747
Seems like alot of people with fairly powerful PSUs (Corsair 850W) are having the same problem with grey verticle stripes.
I don't think it's my PSU causing the problem....is there a possibility that it's still a driver problem only affecting some cards?
so your stuck downclocking till its sorted?
so your stuck downclocking till its sorted?
No it seems ok gaming at full clocks most of the time. I just love the performance it gives...cuts up every game at full 60FPS :p
AMD seems very aware of the problem and it's more than likely they'll issue a recall/patch very soon.
Apparently setting your RAM to gauged mode has helped a few people. I'll have to give it a wize when I get home.
Currently on a nice rig
E8400
my old 4890 :p
P5Q
600 StealthXStream
4GB OCZ Reaper X
GL with it Will, I have read a fair bit about this problem & unfortunately not too many solutions seem to work consistently.
I think it is going to be a recall or bios update tbh.
I really can't see it being a driver issue if it runs fine at lower clocks, i hope i'm wrong :( (but that is rare :p)
It's not a driver issues dammit.
Get someone to test it, if it doesn't work, it's broken, and RMA it.
Got it running at stock clocks seems fine on furmark....
Changed memory mode to run 'Gauged' and speeded up the fan to 40% :)
PLEASE PLEASE PLEASE HAVE WORKED :p
Got it running at stock clocks seems fine on furmark....
Changed memory mode to run 'Gauged' and speeded up the fan to 40% :)
PLEASE PLEASE PLEASE HAVE WORKED :p
What about at the speeds you paid for? It was a factory overclocked card wasnt it?
It's not a driver issues dammit.
Get someone to test it, if it doesn't work, it's broken, and RMA it.
You are honestly banging your head against a brick wall, imo... :lol: :lol:
Got it running at stock clocks seems fine on furmark....
Changed memory mode to run 'Gauged' and speeded up the fan to 40% :)
PLEASE PLEASE PLEASE HAVE WORKED :p
It should work as described. PERIOD.
:rolleyes:
Sounds like a wrongly binned 5850 imo.
What about at the speeds you paid for? It was a factory overclocked card wasnt it?
You are honestly banging your head against a brick wall, imo... :lol: :lol:
His card is the vanilla version so stock clocks are normal.
Ah ok - I thought it was a factory OC card :)
Ok it didn't work :o I'll continue to read on :) I pretty much know it's not the power supply as that can provide 25amps and my 5870 only needs 16amps.
I reacon they'll be a bug somewhere/broken card
Catalyst 10.1 is out.
It's supposed to fix the problem...we'll see
Release notes:
http://www2.ati.com/relnotes/Catalyst_101_release_notes.pdf
Catalyst 10.1 is out.
It's supposed to fix the problem...we'll see
Release notes:
http://www2.ati.com/relnotes/Catalyst_101_release_notes.pdf
dammm! I'm not at home tonight. Will can you report back if it works for you please?
Cheers
I just had a look at the documentation and they list it as a known issue rather than a resolved one. I think it looks like the problems still gonna persist untill the next version.
I can't seem to get the drivers to install
GPU-z just says I'm running 9.12 and its still crashing :confused:
So its likely to be a driver issue eh? Just watch out incase it blows up your mobo :)
I can't seem to get the drivers to install
GPU-z just says I'm running 9.12 and its still crashing :confused:
Uninstall, use driver clean then install the latest and restart? You've done that yeah?
Yeh...I think it's just a GPU-z bug as dxdiag says I'm running the latest drivers.
Well I ran furmark for 10 minutes and seemed fine...but I wouldn't say its fixed need to run it for like 30 minutes before we can conclude that :)
Just play a round on MW2...lost horribly as I'm so out of practice from not gaming but seemed ok otherwise :)
I've gotta say this 5870 is an absolute BEAST of a card. I wanna get Crysis Warhead on this.
Ok I think it's fair to say....it's fixed :)
END. :clap:clap
Ok I think it's fair to say....it's fixed :)
END. :clap:clap
And now you've just jinxed it, roll on the new thread :lol:
Hmmm it's not listed as a fix yet though. They said it's an open issue. Also others on forum still experience it. Let me know how you get on though. I will test tomorrow.
Hmmm it's not listed as a fix yet though. They said it's an open issue. Also others on forum still experience it. Let me know how you get on though. I will test tomorrow.
Good luck with your card although it does look like there is more than one bug causing these issues?
It just went again on me :(
Playing MW2 totally normal....I was playing it for about an hour and then BOOM...died on me...grey vertical lines :(
It just went again on me :(
Playing MW2 totally normal....I was playing it for about an hour and then BOOM...died on me...grey vertical lines :(
Hi there
Is this isolated to just XFX cards?
Is it more likely to happen you overclock the card?
Does it happen if fan speed is set to manual at 100% ?
Is it just specific games or widespread in anything?
Does it only happen under load?
Hi there
Is this isolated to just XFX cards?
Is it more likely to happen you overclock the card?
Does it happen if fan speed is set to manual at 100% ?
Is it just specific games or widespread in anything?
Does it only happen under load?
Only happens under loading, happened to me on ARMA II, MW2 and Furmark (only games I play). No it's not just isolated to XFX cards, I've read around Sapphire cards having a problem and Diamond cards I think as well.
I don't think it's anything to do with the card no getting enough juice otherwise it would happen straight away when the card is put at full loading. I was running furmark for 20 minutes and MW2 for 2 hours. :) Also the card can only pull 15.6666amps MAX and my PSU can provide upto 25 amps.
It just went again on me :(
Playing MW2 totally normal....I was playing it for about an hour and then BOOM...died on me...grey vertical lines :(
That thing is more tempromental than a woman!
Andrew Moore
27-01-10, 23:24
Seems to me that as your PSU heat increases the efficiency drops (which is normal). When this happens the PSU outputs less. I still think its a power issue as vantage stresses the gpu. Gaming on cod mw2 as an example doesnt.
Andy
this another ATI fail then?
from what i was reading before the release notes say that this is a known issue with all os and it will be adressed in 10.2 or 10.3.
No one seems to realise.
This isn't supposed to happen ;)
Get someone who's used a 5870 flawlessy in the past to test it, then RMA it.
Period.
this another ATI fail then?
YEP! You said it!
So i suppose here goes
VPU RECOVERY!!!
VPU RECOVERY!!!
VPU RECO.... ahh forget it!
No one seems to realise.
This isn't supposed to happen ;)
Get someone who's used a 5870 flawlessy in the past to test it, then RMA it.
Period.
chances are tho you wont be affected by it if you had one working ok, it seems to be a driver conflict.
its not just one brand or a batch, its widespread unless like you said they just dumped a bunch of 5850s into the 5870 bin???? funny thing is tho it sounds like a vram issue not a core one to me.
YEP! You said it!
So i suppose here goes
VPU RECOVERY!!!
VPU RECOVERY!!!
VPU RECO.... ahh forget it!
Haha I wondered what happened to that. The days of the 4870 :lol:
Ha ha, I kinda felt obliged too, but then I thought I might upset certain peoples
And as for the days of the 4870, they are long gone and my nice shiny nVidia card has had no problems whatsoever, plus it plays everything better than the 4870
What card you got now? i've forgot
Ha, it was one of the last BFG cards in stock iirc, Tystar sorted it out for me. They didnt have any of the OC2 or OCX versions in stock else i would have swapped my utter ****e 4870 for one of those instead
wonderlust
28-01-10, 10:04
I must admit I like my BFG GTX260 too ;) although mines an OCX :D:D
Yeah yeah wonderlust, rub it in
Surely there's not much difference anyway
wonderlust
28-01-10, 10:12
not really just higher clocks and more chance of it going pop prematurely :)
XFX 260BE here, not feeling any need to change it as yet.
Mines the BFG 260 OC2 :D
Forgot how many of us were in the 260 club
chances are tho you wont be affected by it if you had one working ok, it seems to be a driver conflict.
its not just one brand or a batch, its widespread unless like you said they just dumped a bunch of 5850s into the 5870 bin???? funny thing is tho it sounds like a vram issue not a core one to me.
Well, I haven't changed drivers since I had a 5870, just ask someone to test it, job's a good un.
And I ain't offering, I'm going away on Monday.
Well i just called Aria today and i've been informed that it can take up to 28 working days for the returns process. :-( thats over a month with the worry of getting another card that will do the same including the extra costs in posting. Kind of heartbreaking after buying a new PSU too. :-(
I got my PSU RMA'd there and then....meh :p
I think that's probably cause my dad went in and kicked some **** :D Winner.
wonderlust
28-01-10, 19:25
Lol not all of us are able to go to Aria and kick up a fuss!
Lol not all of us are able to go to Aria and kick up a fuss!
My dads 58....he can do anything :lol: most people say he's a spy....kinda cause he was....shhhh
We get M.O.D food sometimes :lol:
Just been reading a article on Tomshardware about it.
Interesting some theories people have come up with especially one about sensors:
Listed below are six possible causes that jogob9 gleaned from the problems he and everyone else is having:
#1 - Bad cards:
Some people who RMA their cards got new functional cards; which might mean that there is a huge amount of bad cards on the market. --- I think it is wrong, because as I have said before, a LOT of people did not have problems one day, and next it was hell.
#2 - Bad system alchemy:
It is very possible and has happened often in the past that simply, some parts are not meant to be together. And as you can guess, the graphics card is usually the girl: causing problems with the guy (motherboard) and his deficient brother: the PSU. --- For the same reason than with #1, I don't think it is the problem.
#3 - Memory problem:A few people, including myself; have noticed improvement in system's stability by changing the "Ganged" feature on the BIOS, or by removing memory chips. It certainly is possible that the problem is memory related, but I think I can safely say that we have tried everything that possibly can be done with a memory chip , and it did not work!
#4 - OS problem:Some think that the problem might be related to the OS used, which could make sense... But it has been tested by myself and others on: XP x86, XP x64, Vista x86, Vista x64, 7 x86 and 7 x64. Results: x86 versions seems a bit more stable in 3d, but crashes more often in 2d. XP is slightly better than Vista and 7, where I saw absolutely no difference. I tested each of these WITH windows updates done, and WITHOUT; without any change. --- In ALL case, the problem persists, so I doubt it is the OS.
#5 - Voltage problem:As I said before, some people got their system fixed for the moment by tweaking the voltage settings. It is possible that drivers included a voltage drop setting, perhaps to consume less energy, but it turned out that it made the system unstable. I believe it is a probable cause for the issue, but I still have doubts, because It did not change a thing for a lot of people, including myself.
#6 - Sensor problem:I have not seen anyone talking about it yet, but as you can read in the forums, I have noticed that sensors indicate that my card consumes INSANE amounts of power when loaded. Numbers that are so insane in fact that it becomes ABSOLUTELY certain that sensors are doing something wrong.
My first theory about it is that maybe sensors get insane values and try to "slow" the card, in order to get normal values. These major changes in voltage, core clock and memory clock can easily destabilize a card to a point where you get artifacting and even a lockup. This would also explain why we are experiencing so BAD performance. I have read everywhere, and I also have myself VERY BAD FPS in benchmark and games, FPS drops when playing, short freezes under windows, etc. When a graphics card downclocks itself (overclockers will know what I'm talking about) this is exactly what happens. --- What I like about this theory is that it FITS to the problem perfectly.It explains all kinds of bugs we can get! And even better, it is VERY easy to fix! If it is indeed the problem, ATI just has to check and repair sensors in the drivers, which takes very few time!
My second theory is that the card does consume a lot of energy. Of course, not 4000W, but enough to trigger the same safety protocols as in theory #1, leading to the same effect. This can be caused by a corrupt function in drivers; for example: shaders, or memory managing. The corrupt function doesn't work, so it loops and tries again, but doesn't work, and tries again, and etc... Consequently, the card would need much more energy, because the GPU would be busy trying to do this non-working thing, and there we go. --- As in theory #1, this fits very well, but it would also mean that it could take a LOT of time for guys at ATI to find what part of the drivers cause the problem...
http://www.tomshardware.com/news/ATI-Radeon-Grey-Screen-Crash,9529.html
wonderlust
29-01-10, 09:00
Toms has an update:-
[UPDATE] So after huge amounts of forum trawling, we're seeing the following model numbers crop up again and again: 4770, 4850, 4870, 5770, 5850 and 5870. The cards seem to be coming from all different companies; the following are the ones we've seen crop up more than a few times from different users: XFX, Sapphire, Diamond, ASUS and HIS.
Looking like AMD may have a more serious issue
Makes sense the issues i had earlier this week was with an XFX 4670 and latest drivers.
Fixed by telling device manager to go away and find a driver its self, obviously no CCC but then its more important the card work.
Plan of action....hmm
My card is fine when I down clock to 600/900 but pales out at 850/1200.
RMA time then I think!
awww mann I hate it...takes like 28 days doesn't it? Why can't they just test it there and then and just be like oh hey here's a new card....
hhmmm the plot thickens.
i wonder if there are loads of 5850s out there that oc like crazy????
hhmmm the plot thickens.
i wonder if there are loads of 5850s out there that oc like crazy????
5850 have less shaders aswell :ninja:
if there is it would make the mixxed up binning theory more likely :kungfu:
if there is it would make the mixxed up binning theory more likely :kungfu:
I don't any company could **** up that badly :lol:
That theory could easily be tested....run the memory at 1200 and core at 725MHz...
Gonna hit it with some Far Cry 2....x8 AA :D 60FPS at stock clocks AWWEEEESOMEEEE!!!
Flash it with a 5850 BIOS.
1.) It'll test the theory.
2.) You won't notice a difference since the difference from a 5870-5850 at the same clocks are 1-2%.
Flash it with a 5850 BIOS.
1.) It'll test the theory.
2.) You won't notice a difference since the difference from a 5870-5850 at the same clocks are 1-2%.
Not a chance...I bought a 5870 not at 5850 :p
Not a chance...I bought a 5870 not at 5850 :p
Working 5850 > none working 5870.
RMA it or deal with it.
Besides, that's just to test the theory..
as much as i would love for you to test the theory will knowing your history with gpu i would air on the side of caution here.
Flashing's easy, I made a guide on a website, and uploaded the Asus 5870 BIOS on my Rapidshare, it gets 25 downloads a day..
I'm currently on 1229 downloads.
Plan of action....hmm
My card is fine when I down clock to 600/900 but pales out at 850/1200.
I would contact Gibbo.
When i have returned faulty goods within 28days, they have been replaced immediately :)
For the age of the card, i wouldn't risk any bios flashing.
I would contact Gibbo.
When i have returned faulty goods within 28days, they have been replaced immediately :)
For the age of the card, i wouldn't risk any bios flashing.
as much as i would love for you to test the theory will knowing your history with gpu i would air on the side of caution here.
Yeh I know it's not worth AT ALL voiding the warrenty. I'm just testing different clock speeds at the moment
850/1200 (stock) - FAIL
600/1200 - FAIL
600/900 - STABLE
*updates to come 850/900
Yeh I know it's not worth AT ALL voiding the warrenty. I'm just testing different clock speeds at the moment
850/1200 (stock) - FAIL
600/1200 - FAIL
600/900 - STABLE
*updates to come 850/900
Corrupt ram?
Bottom line, it's not working.
If you want to **** about with none stock clocks, be my guest.
Yeh I know it's not worth AT ALL voiding the warrenty. I'm just testing different clock speeds at the moment
I'm pretty sure you'll be ok in this case, as its something you've been told to do, but doesn messing with the clock speeds in any way void the warranty anyway?
I'm pretty sure you'll be ok in this case, as its something you've been told to do, but doesn messing with the clock speeds in any way void the warranty anyway?
It's overclocking and bios modding that voids it but even then, they can't tell unless you kill it :crash:
I know, they wouldnt be able to tell at all.. I'm just curious thats all...
From the XFX warranty:
This limited hardware warranty does not cover:
- Problems that result from: (1) external causes such as accident, abuse, or problems with electrical power, (2) usage that is not in accordance with product instructions, (3) failure to follow the product instructions or failure to perform preventive maintenance; (4) products that are not in their original condition or that are not complete with all original components, or (5) problems caused by using accessories, parts, or components not supplied by XFX.
I just read that and it got me thinking - if they know you've underclocked, would it void it?
I know, they wouldnt be able to tell at all.. I'm just curious thats all...
From the XFX warranty:
I just read that and it got me thinking - if they know you've underclocked, would it void it?
Tough one to answer, they should make the warranty information alot more clear.
Do they give instructions not to over/under clock?
For the sake of 5 minutes, it's worth testing the theory, imo at least.
I've seen 5850's flashed with 5870 BIOS's working, I've not seen it the other way.
Also, FYI ; Warranty voiding is over rated, they only really care if it was user error, I.E dropping it, etc etc.
Corrupt ram?
Exactly and that's just been confirmed by
850/900 being stable
Nobody will tell me I've voided the warranty or I'll go kick some **** ;)
Basically....I think you might all agree corrupt RAM?
Exactly and that's just been confirmed by
850/900 being stable
Nobody will tell me I've voided the warranty or I'll go kick some **** ;)
Basically....I think you might all agree corrupt RAM?
I had my suspicions when the thread started but this has just about confirmed it.
Looks like ATI could be in for a BIG recall on these cards :eek:
Many many more people haven't had issues with there cards...
You just don't hear people going "My 5870 works flawlessly"
Many many more people haven't had issues with there cards...
You just don't hear people going "My 5870 works flawlessly"
You shouldn't sound so amazed at ATi cards working :p
RMA RMA RMA :D
Many many more people haven't had issues with there cards...
You just don't hear people going "My 5870 works flawlessly"
That is true but i bet there are quite a few out there who got or will get a bad batch :(
You shouldn't sound so amazed at ATi cards working :p
RMA RMA RMA :D
Either way, as said, it's faulty, so RMA it.
Either way, as said, it's faulty, so RMA it.
I'll send it off tomorrow...
wait I need a RMA number ohhh crap
Just written this in the RMA request form thing for extra detail....anything I could add?
"I've been having problems with grey vertical stripes from the day I got the card. I wondered if it was a driver issue but after running some tests I'm not led to believe it's the memory in the card that is at fault and causing these crashes. I've been using Furmark to stress the card whilst looking for 'fixes'. I am also using the latest catalyst 10.1"
Speeling mistake otherwise spot on :thumb:
'I'm not led to believe'
Speeling mistake otherwise spot on :thumb:
'I'm not led to believe'
haha I'm such a dope :woot: thanks
Corrected and sent :)
Let us know how you get on, it may help the op when he gets round to doing an RMA :thumb:
This was a post made by one of the guys on the amd forums. There's a couple saying the same thing.
Also read this link
http://www.tomshardware.com/news/ATI-Grey-Screen-Fix-5870,9549.html
Good news for XFX users:
"We actually did get some information from our engineers. We are expecting a solution for the majority users that are experiencing this problem with the grey screens. Not sure if it will apply for your situation. We have been notified that the ETA with be within 2 weeks, so we will let you know once that becomes available"
That's an excerpt from the latest reply from the very helpful XFX support technician that I have been dealing with. I have since asked him if he could inquire to what the issue is exactly...software... hardware.. drivers.. aliens? Time will tell!
wonderlust
30-01-10, 09:23
ATI confirms issue...
http://www.tomshardware.com/news/ATI-Grey-Screen-Fix-5870,9549.html
The team is testing a driver hotfix and initial tests indicate that it resolves the issue," Mr Erskine said. "We need to test it further but we expect to make the hotfix available shortly
I'm not too sure if mine is a driver issue now as my card works flawlessly at 850/900 but I've got my RMA number for 28days so I'm sure I can wait for these hotfixes :)
It looks like good news but i don't understand how a driver can fix the memory issue will has but i suppose anything is worth a try :)
It looks like good news but i don't understand how a driver can fix the memory issue will has but i suppose anything is worth a try :)
Yeh I was wondering the same, but definatly worth a try. Sods law is Aria will test it on the new hot fix drives and say there is nothing wrong with it :p
wonderlust
30-01-10, 13:36
perhaps it will turn off a "feature" on the card i am thinking like the early Phenom issues
If your concerned about voiding the warranty by doing a BIOS flash then your ****ed anyway surely? Adjusting clock over or under clocking voids your warranty im sure
Yeah but its difficult proving that a card has been under / overclocked by something like ati tool / riva tuner as the card will be running the stock clocks when it gets sent back. But if someone is stupid enough to under / overclock by hard coding the clocks into a dodgy bios and rma it with said bios in then they deserve to be told where to go by the card manufacturer. IMHO.
Ahh ok, so it's just a case of if they notice you've overclocked it or not.
Good job he didn't mention on the Aria Forums he had adjusted clocks then eh???
DOH!
Ahh ok, so it's just a case of if they notice you've overclocked it or not.
Good job he didn't mention on the Aria Forums he had adjusted clocks then eh???
DOH!
Just send it direct to XFX then :lol:
Ahh ok, so it's just a case of if they notice you've overclocked it or not.
Good job he didn't mention on the Aria Forums he had adjusted clocks then eh???
DOH!
this sounds similar to a certain person who got their 4890 so hot with an insane bandwidth overclock attempt you could fry an egg off it (of scorch marks fame & artifacts on the screen fame) and posted the info on the forum then decided they wanted to return it :chuckle:
I'm not mentioning any names
http://www.tuxyturvy.com/blog/uploads/Files/Fire/fire3.jpg
What the ****?
The pic was just a windup pic posted at the time of fail :chuckle: As I said i'm not mentioning any names :will:
Awww I was hoping that was real lol.
wow im glad i have found this topic cos ive got 1 problem with my xfx 5870 card too, all i get with the drivers installed are dead pixcels on the screen when they are not installed they are gone, this happens only when i run my system under windows 7, Ive tryed the standard driver that came with the CD and tryed 10.1beta and its still the same thing
here my current set up if it helps
Processor: Intel Core i7 CPU 920
Memory: 6144MB RAM
Hard Drive: 2 x 500 GB and 2 x 1T
Video Card: XFX ATI Radeon HD 5870
Monitor: Samsung 226BW
Sound Card: Creative SB X-fi Gamers Edition
Speakers/Headphones: Logtech G35 7.1 surround sound headset
Operating System: Windows 7 Ultimate 64-bit, and Windows XP Professional 32bit
Motherboard: AsusTek P6T SE
also posted this at 3D Guru aswell but they say sent the card back and get a replacment
http://forums.guru3d.com/showthread.php?t=314194
have you teid the 9.12 hotfix out of interest?
have you teid the 9.12 hotfix out of interest?
im sure i have m8 and had no luck
Definately a driver issue/conflict
Try cleaning all the drivers and then use 9.12 hotfix or 10.1 (no longer beta)
ATI really shouldn't release cards with known issues like these!
ATI really shouldn't release cards with known issues like these!
lol i take it you're apart of the green team too :kungfu:
wonderlust
01-02-10, 15:10
ATI really shouldn't release cards with known issues like these!
I agree, but if Nvidia did the same they would get the same from me!
Andrew Moore
01-02-10, 15:13
http://www.bit-tech.net/news/hardware/2010/02/01/amd-confirms-grey-screen-crash/1
Ati have confirmed it. Wait for the hotfix.
Andy
wonderlust
01-02-10, 15:15
already posted :D
http://forums.aria.co.uk/showpost.php?p=157987&postcount=229
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